Connection issue to steam

[juandeag2k]

Hi,

 

I'm having issues regarding connecting to steam. My internet is working fine, however everytime I try to load up steam, I just get prompted the error message which tells me if I want to retry or go into offline mode. I've tried the various methods to fix listed online but none seemed to work. I also made sure my antivirus was uninstalled as well as windows defender was turned off.

 

If anyone else dealt with a similar issue in the past, any help would be appreciated.

[Bombastinator]

52 minutes ago, juandeag2k said:

Hi,

 

I'm having issues regarding connecting to steam. My internet is working fine, however everytime I try to load up steam, I just get prompted the error message which tells me if I want to retry or go into offline mode. I've tried the various methods to fix listed online but none seemed to work. I also made sure my antivirus was uninstalled as well as windows defender was turned off.

 

If anyone else dealt with a similar issue in the past, any help would be appreciated.

Shouldn’t need to do either of those things to access steam.  It’s actually pretty bad to try to connect to the internet with your safeties turned off like that.  I wouldn’t be surprised if you got infected with something because of that.  
 

if that was my system and I discovered my system had been connected to the internet with no defenses in place I’d be doing a clean reinstall of everything right now and calling an identity theft tracking company.  Perhaps I’m over vigilant about such things.

[Caennanu]

4 minutes ago, Bombastinator said:

Shouldn’t need to do either of those things to access steam.  It’s actually pretty bad to try to connect to the internet with your safeties turned off like that.  I wouldn’t be surprised if you got infected with something because of that.  
 

if that was my system and I discovered my system had been connected to the internet with no defenses in place I’d be doing a clean reinstall of everything right now and calling an identity theft tracking company.  Perhaps I’m over vigilant about such things.

Not to sound . . . pessimistic? but to me thats a little too paranoid. not to mention has nothing to do with the question asked.

 

As for the question asked, i've had issues with steam lately, but thats mainly because steam servers seem to go unavailable.

While gaming thru steam it goes offline for periods of time without any reasoning.

So my question would be, is this a recent issue or has it been going on for a while?

[juandeag2k]

9 minutes ago, Caennanu said:

Not to sound . . . pessimistic? but to me thats a little too paranoid. not to mention has nothing to do with the question asked.

 

As for the question asked, i've had issues with steam lately, but thats mainly because steam servers seem to go unavailable.

While gaming thru steam it goes offline for periods of time without any reasoning.

So my question would be, is this a recent issue or has it been going on for a while?

This has been happening ever since I got a new connection installed in my house. Which was about 20 days ago. 

Also, I've tried on 2 seperate systems now both on wifi and ethernet and neither seems to work with steam.

[Caennanu]

That sounds like there is some port blocked . . . 

 

Please check if your firewall doesn't deny acces via the following ports.

 

Steam Client
UDP 27000 to 27015 inclusive (Game client traffic)
UDP 27015 to 27030 inclusive (Typically Matchmaking and HLTV)
TCP 27014 to 27050 inclusive (Steam downloads)
UDP 4380

Dedicated or Listen Servers
TCP 27015 (SRCDS Rcon port)

Steamworks P2P Networking and Steam Voice Chat
UDP 3478 (Outbound)
UDP 4379 (Outbound)
UDP 4380 (Outbound)

Additional Ports for Call of Duty: Modern Warfare 2 Multiplayer
UDP 1500 (outbound)
UDP 3005 (outbound)
UDP 3101 (outbound)
UDP 28960