Need Help - Rendering device has failed

IshEmi · February 16, 2020

Hello! Here is a quick run through of the issues i'm having. I have an idea but was directed here by a friend to double check before buying anything.

In the past week or so I have been starting to have issues playing games with my friends. At first the issues started in Overwatch but then have led to it crashing in most games including really low resource game like call of duty : world at war zombies. It is completely random but happened multiple times a day whenever I am in a game, sometimes not happening at all for a half hour and sometime happening every five minutes.

The error is the following:

In light of trying to fix it I have completely reset my computer including wiping and cleaning the drives and reinstalled my drivers. I was having issues with the geforce experience reinstalling them so I had to manually install the newest one through their website. I figured that this was a bad sign since I wasn't having that issue before.

Specs:

Windows 10 Pro Insider Preview 64-bit

CPU: i7 7700 3.6ghz

RAM: 16gb

Motherboard: Micro-star MPG Z360 Gaming pro

Graphics: NVIDIA GeForce GTX 980 EVGA

Storage 120gb sata, 931mb HD

BIOS version: American Megatrends 1.4 2/21/2019

No software issues im aware of, have closed everything down and still had the same error. I do run discord but have disabled the overlay.

My thought is that my graphic card ha failed in some way and that I have to replace it but I wanted opinions since I have a really really tight budget right now and I dont think I can afford one anytime soon. If it is please leave me ideas for a new one and with my specs I was thinking a msi gaming geforce rtx 2070 super was the best option. Thanks for any advice and help willing to provide anything else needed.

Kisai · February 16, 2020

26 minutes ago, IshEmi said:

Hello! Here is a quick run through of the issues i'm having. I have an idea but was directed here by a friend to double check before buying anything.

In the past week or so I have been starting to have issues playing games with my friends. At first the issues started in Overwatch but then have led to it crashing in most games including really low resource game like call of duty : world at war zombies. It is completely random but happened multiple times a day whenever I am in a game, sometimes not happening at all for a half hour and sometime happening every five minutes.

The error is the following:

In light of trying to fix it I have completely reset my computer including wiping and cleaning the drives and reinstalled my drivers. I was having issues with the geforce experience reinstalling them so I had to manually install the newest one through their website. I figured that this was a bad sign since I wasn't having that issue before.

Specs:

Windows 10 Pro Insider Preview 64-bit

CPU: i7 7700 3.6ghz

RAM: 16gb

Motherboard: Micro-star MPG Z360 Gaming pro

Graphics: NVIDIA GeForce GTX 980 EVGA

Storage 120gb sata, 931mb HD

BIOS version: American Megatrends 1.4 2/21/2019

No software issues im aware of, have closed everything down and still had the same error. I do run discord but have disabled the overlay.

My thought is that my graphic card ha failed in some way and that I have to replace it but I wanted opinions since I have a really really tight budget right now and I dont think I can afford one anytime soon. If it is please leave me ideas for a new one and with my specs I was thinking a msi gaming geforce rtx 2070 super was the best option. Thanks for any advice and help willing to provide anything else needed.

Are you actually using the GPU? That message should only show up on laptops when the dedicated GPU is turned off during power management switching to battery.

The most likely reason for it otherwise is your power management settings are "turning it off" for some reason, or the PSU's 12 rail for the GPU is failing. You would want to test that GPU with the same game in another system to see.

IshEmi · February 16, 2020

3 hours ago, Kisai said:

Are you actually using the GPU? That message should only show up on laptops when the dedicated GPU is turned off during power management switching to battery.

The most likely reason for it otherwise is your power management settings are "turning it off" for some reason, or the PSU's 12 rail for the GPU is failing. You would want to test that GPU with the same game in another system to see.

I went ahead and checked into my power options and it isnt on a power saving mode for windows 10. I also went and checked into the device manager and it shows in there and doesn't say there is any errors or update to the drivers.

I will try and move around PSU that may be an issue. I don't really have another system to test it on.

EDIT: I changed around the PSU slot and no change. When running a benchmark it crashed almost immediately with a sudden jump in power consumption. Its also sitting fairly high on a few measures.

jjbeebe · February 17, 2020

Benchmark it, to make sure it is not failing. If it cant handle a small workload after a driver update,cleaning up your pc, pc update, stopping unnecessary background processes etc.. Then i would say it could be hardware or something acting malicious on the system.

A list of tools to try below (no particular order, portable without install)

I used these tools all the time while i was in college to fix people's computers.

Disclaimer: These Links Will start the the download from prortableapps.com to speed things up for you

Steps:

create a folder on your desktop
when asked where to install choose the folder on your desktop or it will put the folder in your downloads
once you run whatever program you want delete the folder and there should be no trace of the program other than maybe a log if you make one etc..