BSOD Errors

[Nach677]

Hoping anyone can provide insight,

I brought my PC to microcenter and they did not diagnose it correctly and I believe they lied in the testing they performed, to say the least I am upset.

BSOD errors I have experienced this far trying to troubleshoot: 

0x080070035

0xc0000221

0xc0000428
PFN_LIST_CORRUPT
BCD Errors when trying to install windows

Other Errors:
Within MSINFO32 most of my networking information is N/A
System crashes with trying to download and install any software/game/app/update

Troubleshooting performed:
Wiped all drives within Linux and attempted to reinstall windows using a known good windows installer

Cloned my laptop drive to my Samsung SSD and all other drives, system will only boot off a cloned drive or fresh install drive from another system, can not install windows using my MOBO
Already exchanged my Samsung SSD for a working one.

My M.2 1tb Crucial drive is dysfunctional as tested by microcenter

 

Current time:

After picking up my PC from microcenter I tested only my 860 EVO in the system and still got the BSOD with code 0xc0000221 and the 0xc0000428. I've tried booting to the windows install media with 0 drives connected and still got BSOD, this installer works on any other systems just fine

 

System specs:

Inwin 850 PSU

Nvidia RTX 2070 (tried with this uninstalled as well

i7 9700K

7 Inwin RGB fans

Inwin 303 MSI white dragon edition case

Asus z390-E gaming Strix

Pci based USB hub(disconnected right now)

32gb trident z RGB RAM (I have tested each stick in each slot with no change)

 

Big example:

Installing destiny or anything else will cause the system to crash

Dragonball fighterz anti cheat flags something and crashes the game

When trying to install NFS heat through origin it will download, how the progress bar will get to 47% drop to 32%, go to 39% drop again and then the system crashes

 

I got tried to write to read only memory errors as well.

 

I have swapped out many a drive at this point with 0 success

 

Honestly at this point I have no clue what is causing this to crash and obviously I'm not spending any more money for a diagnosis because any place will incorrectly diagnosis it. The system boots off a drive with an OS whether it's cloned or clean installed on another system.

I cannot clean install on this setup no matter how hard I try.

I am 97% certain my board is borked. But before I RMA and spend time completely down if like to see if I can fix it.

 

What bothers me the most is I told microcenter the issue with even booting to an installer and they said they were able to but the second I got home and tried mine I got a BSOD once again. I feel they straight up lied.

Edited February 11, 2020 by Nach_Don677

[kelvinhall05]

Doubt this is the case, but is your PC getting enough power from the wall?

[Nach677]

4 minutes ago, kelvinhall05 said:

Doubt this is the case, but is your PC getting enough power from the wall?

I'd normally say this is a dumb thing but at this point it could be that too. I live in an old style home with really old wiring so it very well could be. Doesn't explain how the system ran for a year without issues and then hard crashed. I'll try another outlet though for sure.

[kelvinhall05]

Just now, Nach_Don677 said:

I'd normally say this is a dumb thing but at this point it could be that too. I live in an old style home with really old wiring so it very well could be. Doesn't explain how the system ran for a year without issues and then hard crashed. I'll try another outlet though for sure.

Oh, I skipped over that part. It's possible there's a hardware issue, but if it worked fine a Microcenter but not at your home, I would say it's probably power-related.

[Nach677]

2 minutes ago, kelvinhall05 said:

Oh, I skipped over that part. It's possible there's a hardware issue, but if it worked fine a Microcenter but not at your home, I would say it's probably power-related.

So reason that I don't believe microcenter at all. I asked them to test booting to an installer and they said that would cost me $100 just for them to try and if they couldn't install windows they wouldn't charge me. Just wanted to know if it boots to the installer not actually install anything. So she put me on hold, got approval let me go and not even seconds later called me back saying it worked. No way on Earth she got approval that fast and then tested that fast.

I'm a tech myself, I'm almost 100% sure she was told "just say you did"

[Nach677]

Just tried a different outlet and cable and still got 0xc0000221

[Nach677]

Went to microcenter again and they tested with their installer after seeing mine fail and with their installer we saw a new code of:

0xc0000098

[biotoxin]

should be on backup battery to begin with, clean stable power and you'd know if it wasn't enough

obviously you've already tried using entirely different sata cables and ports on the mobo? you might not have other m.2 slots to test against but you're saying you've tried clean installs on these drives and the clean new setups are also giving you problems

have you tried from a live drive like ubuntu to test if it's windows specific or if it's actually hardware?

 

how old is the windows media? if it's old it might actually be an outdated kernel, I made a usb back when win10 first came out but it won't install on new machines for "reasons" but making a new drive seems to work and side benefit of fewer updates to download

[Nach677]

7 hours ago, biotoxin said:

should be on backup battery to begin with, clean stable power and you'd know if it wasn't enough

obviously you've already tried using entirely different sata cables and ports on the mobo? you might not have other m.2 slots to test against but you're saying you've tried clean installs on these drives and the clean new setups are also giving you problems

have you tried from a live drive like ubuntu to test if it's windows specific or if it's actually hardware?

 

how old is the windows media? if it's old it might actually be an outdated kernel, I made a usb back when win10 first came out but it won't install on new machines for "reasons" but making a new drive seems to work and side benefit of fewer updates to download

Currently microcenter has my system so I can't do any further testing myself.

I do have the system on a backup battery. However for testing sake I tried a non populated port.

Microcenter did diagnose my m.2 as being bad and one of my hard drives. Those were removed before bringing my system back to microcenter for a second diagnosis.

But yes I have tested different cables, I have tried a live US popOS a distro of Ubuntu, which I how I was able to wipe my systems drives.

Clean installs on my drives run smoothly on other systems but the second the drive is brought over to my rig and I try to game or download the system will crash

This is a recent win 10 media creation tool after NSA made the security announcement.

Microcenter used their own install media which has an extra window, I'd describe this as more of an OEM installer(as I obviously don't know how to obtain that installer and am pretty sure it's only something stores can obtain for store use), but their installer also failed when the tech attempted to install windows. Resulting in error code 0xc0000098

 

All suggestions and tips are much appreciated

[biotoxin]

On 2/12/2020 at 11:50 AM, Nach677 said:

Currently microcenter has my system so I can't do any further testing myself.

I do have the system on a backup battery. However for testing sake I tried a non populated port.

Microcenter did diagnose my m.2 as being bad and one of my hard drives. Those were removed before bringing my system back to microcenter for a second diagnosis.

But yes I have tested different cables, I have tried a live US popOS a distro of Ubuntu, which I how I was able to wipe my systems drives.

Clean installs on my drives run smoothly on other systems but the second the drive is brought over to my rig and I try to game or download the system will crash

This is a recent win 10 media creation tool after NSA made the security announcement.

Microcenter used their own install media which has an extra window, I'd describe this as more of an OEM installer(as I obviously don't know how to obtain that installer and am pretty sure it's only something stores can obtain for store use), but their installer also failed when the tech attempted to install windows. Resulting in error code 0xc0000098

 

All suggestions and tips are much appreciated

unless you absolutely hammered your m.2 I'd say microcenter employee doesn't know what qualifies as a "bad drive" if you can test it in another machine I'd get a 2nd opinion, if crucial's software says it's actually bad then go for an rma

 

what gets my attention is you have known good drives that boot in other environments with clean installs but after wiping and clean installing on this rig they have problems

particularly with a bcd error which would point me to either cpu or mobo as defective with my money on the mobo, specifically I'd be looking for blown caps (capacitors) and anything wrong with the vrm

microcenter should have something you can test your hardware against and it'd be dead simple, take any of your known good drives and wipe it again, take everything out of the case and test on cardboard box ask for either a cpu or mobo to swap and test and then install the clean working media

 

if for some reason you swap both mobo and cpu and it's still not working then it gets complicated where you start testing gpu, ram, psu, looking for which thing isn't seated right or isn't compatible or if everything is under/overpowered, but really this sounds like a motherboard issue