New PC keeps freezing

[Spit_Fyre7]

My brand new PC keeps freezing randomly regardless of what is running every few minutes and ive got no idea what is going on. Ive set the RAM profile in the bios to run at its rated speed, run all the updates I can, made sure the cooler is seated properly, and still cant figure out what is wrong.

OS: Win 10 Pro 64-bit
CPU: Ryzen 5 3600
Mobo: Asus TUF B450M Gaming mATX (Bios vers. 2006)
RAM: 2x8gb G.Skill Ripjaws V 3200mhz
GPU: Powercolor AMD 5700xt Red Dragon
PSU: Powerspec 650W 80+Bronze

[Amazalot]

Hi, what screws did you use to secure your motherboard?

I had this exact problem when my motherboard did not have a path to ground through every screw.

 

You can try pressing gently beside a screw and make sure it does not flex and also make sure you use correct screws that don't wear out the contact-points of the motherboard.

[Spit_Fyre7]

I used the ones specified for the mobo from the user manual. even made sure to separate them from the other screws so i didnt mix them up. it all feels secure with no flex either.

[glenalz81]

Do you have the same issue with the RAM running the default profile?

[SpitFyre]

24 minutes ago, glenalz81 said:

Do you have the same issue with the RAM running the default profile?

Had a different issue with that. I would get a CLOCK_WATCHDOG_TIMEOUT error. After RAM was set to run at 3200mhz that stopped but the freezing is still around.

[glenalz81]

4 minutes ago, SpitFyre said:

I would get a CLOCK_WATCHDOG_TIMEOUT

I think you have a RAM compatibility issue.

 

Is the memory listed on the motherboards QVL?

[SpitFyre]

17 minutes ago, glenalz81 said:

I think you have a RAM compatibility issue.

 

Is the memory listed on the motherboards QVL?

F4-3200C16D-16GVKB isn't on the list but -8GVKB is and the only difference is 2x4gb vs mine being a 2x8gb.

[glenalz81]

6 minutes ago, SpitFyre said:

F4-3200C16D-16GVKB isn't on the list but -8GVKB is and the only difference is 2x4gb vs mine being a 2x8gb

What speed is it rated for on the QVL?

[SpitFyre]

1 minute ago, glenalz81 said:

What speed is it rated for on the QVL?

3200mhz. Defaulted to 2133mhz before I set the built in ram profile. That got rid of the WATCHDOG error and I haven't seen it for hours now. Just freezing

[SpitFyre]

1 minute ago, SpitFyre said:

3200mhz. Defaulted to 2133mhz before I set the built in ram profile. That got rid of the WATCHDOG error and I haven't seen it for hours now. Just freezing

I stand corrected, it just popped up again.

[glenalz81]

2 minutes ago, SpitFyre said:

I stand corrected, it just popped up again.

Is it a fresh windows install or a drive carried over from another PC?

[SpitFyre]

1 minute ago, glenalz81 said:

Is it a fresh windows install or a drive carried over from another PC?

An old version off a USB my dad had, im testing a fresh one that I just got from Windows website.

[glenalz81]

3 minutes ago, SpitFyre said:

An old version off a USB my dad had

Make a bootable USB using the Media Creation Tool from Microsoft, don't choose to repair or upgrade this PC.

 

I would load optimized defaults in your BIOS, make sure you have the latest BIOS version.

 

Install windows from the USB.

 

Make sure all windows updates are finished then install the latest Chipset Driver for your motherboard.

 

 

[SpitFyre]

2 minutes ago, glenalz81 said:

Make a bootable USB using the Media Creation Tool from Microsoft, don't choose to repair or upgrade this PC.

 

I would load optimized defaults in your BIOS, make sure you have the latest BIOS version.

 

Install windows from the USB.

 

Make sure all windows updates are finished then install the latest Chipset Driver for your motherboard.

 

 

In that process now, hoping it goes well. Will inform when done

[Spit_Fyre7]

29 minutes ago, SpitFyre said:

In that process now, hoping it goes well. Will inform when done

sofar so good. in the process of downloading GPU drivers
Edit: Drivers are installed, no crashes yet. Installed Chrome and Steam without a failure. Ill test a game and if no crashes happen, ill consider this solved.

[glenalz81]

19 minutes ago, Spit_Fyre7 said:

Edit: Drivers are installed, no crashes yet. Installed Chrome and Steam without a failure. Ill test a game and if no crashes happen, ill consider this solved.

See if it runs stable for a while then enable the memory profile in BIOS and if all is good, happy days!

[Spit_Fyre7]

23 minutes ago, glenalz81 said:

See if it runs stable for a while then enable the memory profile in BIOS and if all is good, happy days!

Thanks so much for the help! absolutely loving it now that I can use it. FPS is great!