Front headphone jack doesn't work

[MattSa]

I bought a new PC yesterday with this spec:

CPU: AMD Ryzen 7 3700X

MB: Asus PRIME x570-p

GPU: RTX 2060 SUPER

PSU: CoolerMaster 750W

OS: Windows 10 64 bit latest update (checked for updates yesterday)

 

I connected everything from my previews PC and everything seem to work but the headphones that are connected to the front audio port.

My mic works just fine (also connected to the front panel). Speakers (rear panel) work and TV (HDMI to GPU) works fine. Only my headphones aren't working.

Tried reinstalling Realtek drivers multiple times both from Asus' website and Realtek's.

 

It seems like it's recognized in the settings (pic)

As you can see, it said "Front panel 3.5mm jack" but no sound.

Anything I can do to fix it? (tried restarting my PC of course)

 

[GrockleTD]

did you make sure to actually set it as your ouptut for audio?

[Spakes]

Did you connect that part of front IO to your MoBo correctly?

[GrockleTD]

1 minute ago, Spakes said:

Did you connect that part of front IO to your MoBo correctly?

i think it was a pre-built, which is why i didn't mention this specifically

[MattSa]

3 minutes ago, GrockleTD said:

did you make sure to actually set it as your ouptut for audio?

Yes

3 minutes ago, Spakes said:

Did you connect that part of front IO to your MoBo correctly?

Like GrockleTD said, it was pre-built. But like I stated, the mic is also connected to the front panel and it works and nothing seemed weird when I looked there.

[GrockleTD]

Just now, MattSa said:

Yes

Like GrockleTD said, it was pre-built. But like I stated, the mic is also connected to the front panel and it works and nothing seemed weird when I looked there.

does the rear audio port work properly?

[MattSa]

1 minute ago, GrockleTD said:

does the rear audio port work properly?

Yes. My speakers are connected to the rear one and work correctly

[Sylentic]

Might be a stupid one but I've seen it happen. Does the device that you plugged in have its own audio controls? Check if its actually turned up or not muted.

[MattSa]

Just now, Sylentic said:

Might be a stupid one but I've seen it happen. Does the device that you plugged in have its own audio controls? Check if its actually turned up or not muted.

Yeah I checked that one too lol.

Those are (cheap) Razer headphones. Checked the volume controls on them

[GrockleTD]

1 minute ago, MattSa said:

Yeah I checked that one too lol.

Those are (cheap) Razer headphones. Checked the volume controls on them

well, if it is a local shop, is having them take a look at it an option?

[DoctorNick]

Open case and check if there is a connector placed on AAFP shown below:

[MattSa]

57 minutes ago, GrockleTD said:

well, if it is a local shop, is having them take a look at it an option?

It's an option of course I just hoped it's a settings issue I might have missed and would be a 5 minute fix lol.

 

25 minutes ago, DoctorNick said:

Open case and check if there is a connector placed on AAFP shown below:

Thanks! Will check later tonight and give an update

[MattSa]

27 minutes ago, DoctorNick said:

Open case and check if there is a connector placed on AAFP shown below:

btw when I opened the case yesterday I saw that my GPU is covering the chipset fan. How bad is it?

[Sylentic]

Unless its making direct contact with the fan i would not worry to much. Most motherboards only have a passive heat sink anyway. If the fan spins you will be fine.

Also I'm assuming you already done this but try plugging the speakers (The working ones) from the back to the front and test if sound then works.

[nuclear____2002]

hay i'm having a similar problem with my front panel 

 

my lavaliere  mic doesn't work in the front or back when i plug it in to the back i get no sound pick up and in the front it sounds like robot mores code  

 

my earbuds only pick up background in the front jack

 

i don't know what to do  plz help