Bluetooth linux/windows connection problem

[ellowmatetyler]

Posting here because I'm guessing that my problem is related to my wireless card. I've been having problems with my wireless earbuds holding a stable connection to my laptop. They work perfectly fine with my phone and my smartwatch. I have a dual boot setup on my laptop with ubuntu 19.10 and windows 10 and the problem stays with both operating systems. I'm just wondering if anyone knows any steps I can take to troubleshoot further maybe within linux or windows to find out if the card is at fault. The antenna connections look fine and are fully connected and I don't see any errors other then the earbuds timing out when I use journalctl --unit=bluetooth -f within linux. Also I'm a linux newb so I found that command thanks to google

[ellowmatetyler]

6 hours ago, NZgamer said:

low quality adapter?

It is an intel 9560 wireless ac card so maybe. It is only 11 dollars on amazon