RTX 2070 on a P67 Extreme4 Gen3 Issues!

[JaretLee]

Hi everyone! This is my first post but I've been lurking for a while. I am currently trying to upgrade my GPU but it's proving to be a real PITA.

Current Specs:

MB:     ASRock P67 Extreme4 Gen3 motherboard

CPU:   Intel i5 2500k (OC'd to 4.4)

RAM:  G.SKILL Ripjaw 2x8GB @ 1600 (3 months old, previously had 2x4gb)

GPU:  EVGA GTX 560 1GB

PSU:  Corsair HX750 Professional 750W

Cooler Master MA410P (2 months old, replaced when Arctic Freezer7 Pro fan quit)

Rosewill Blackhawk

Will be running native 1440p resolution on Lg 27GL850-B.

 

I just got a great deal on a Gigabyte RTX 2070 8GB on Newegg for $399. (Link here)

Anyway, I put in the new card and when booting is just stopped at the MB splash screen with a code 62.

"Error code 62: Installation of the South Bridge Runtime Services" 

I check the GPU and the fans spool up perfectly at start.

Reinstalled the GTX 560 and I have no issues.

 

I have searched for hours all about updating my BIOS and this motherboard is one heck of a headache when you update so I'm trying not to if at all possible, but I don't even know if that's relevant. I have seen benchmarks ran with my MB and this GPU so I know it's compatible some way or another. I do realize I have a 2nd Gen i5 and they don't support PCIE3, but it just runs as a PCIE2 and causes no issues. Any idea whats going on here?

 

I use the computer daily for work as I am a graphic designer and web builder. I really can't risk bricking this thing with a failed BIOS flash. I'm really bummed because the 12th was my birthday and for once I bought myself something nice. I did tons or research before ordering these pieces and have been stocked to revamp the setup. Even bought new games to play (Outer Worlds, CoD)!

Any and all help is greatly appreciated. Thanks for reading!

Edited January 17, 2020 by JaretLee
Added intended resolution

[doomsriker]

2 minutes ago, JaretLee said:

Hi everyone! This is my first post but I've been lurking for a while. I am currently trying to upgrade my GPU but it's proving to be a real PITA.

Current Specs:

MB:     ASRock P67 Extreme4 Gen3 motherboard

CPU:   Intel i5 2500k (OC'd to 4.4)

RAM:  G.SKILL Ripjaw 2x8GB @ 1600 (3 months old, previously had 2x4gb)

GPU:  EVGA GTX 560 1GB

PSU:  Corsair HX750 Professional 750W

Cooler Master MA410P (2 months old, replaced when Arctic Freezer7 Pro fan quit)

Rosewill Blackhawk

 

I just got a great deal on a Gigabyte RTX 2070 8GB on Newegg for $399. (Link here) I also got a deal on the infamous LG 27GL850-B from BestBuy.

Anyway, I put in the new card and when booting is just stopped at the MB splash screen with a code 62.

"Error code 62: Installation of the South Bridge Runtime Services" 

I check the GPU and the fans spool up perfectly at start.

Reinstalled the GTX 560 and I have no issues.

 

I have searched for hours all about updating my BIOS and this motherboard is one heck of a headache when you update so I'm trying not to if at all possible, but I don't even know if that's relevant. I have seen benchmarks ran with my MB and this GPU so I know it's compatible some way or another. I do realize I have a 2nd Gen i5 and they don't support PCIE3, but it just runs as a PCIE2 and causes no issues. Any idea whats going on here?

 

I use the computer daily for work as I am a graphic designer and web builder. I really can't risk bricking this thing with a failed BIOS flash. I'm really bummed because the 12th was my birthday and for once I bought myself something nice. I did tons or research before ordering these pieces and have been stocked to revamp the setup. Even bought new games to play (Outer Worlds, CoD)!

Any and all help is greatly appreciated. Thanks for reading!

Considering the pretty severe bottleneck that you’re looking at anyways you might want to just go ahead and save up and upgrade your platform altogether. If I had to guess I’d say your PSU is the main issue but hard to say for sure. 

[JaretLee]

What will be bottlenecking? I've read in multiple places that the i5 when OC'd for 4.5ish (I am still at 65C max under load tests, so I can go higher) is fine as long as you're not at 1080p or lower resolution. Also, according to all the online power calculators I am well withing range and even have some power left over. How would the PSU be the problem? Genuinely confused.

 

Thanks for the help

[doomsriker]

3 minutes ago, JaretLee said:

What will I be bottlenecking? The CPU? Also, according to all the online power calculators I am well withing range and even have some power left over. How would the PSU be the problem? Genuinely confused.

 

Thanks for the help

I was thinking it’s possible the psu has degraded over time assuming it’s older. Compatibility between components manufactured almost a decade apart is tricky to troubleshoot and it could be any number of issues. Can you get to the bios at least or do you get no image at all with the 2070 installed. As far as bottlenecking yes the 2500k was released in 2011 and cannot be expected to keep up with a modern card in modern games and applications. Even with a Hefty overclock the per-thread performance is lacking for workloads that would otherwise be easily achieved by your GPU. In games you will likely see a lot of frame drops , possible artifacting, and other issues. There might be some tasks were the cpu bottleneck won’t matter but in many it will. 

[DoctorNick]

19 minutes ago, JaretLee said:

What will be bottlenecking? I've read in multiple places that the i5 when OC'd for 4.5ish (I am still at 65C max under load tests, so I can go higher) is fine as long as you're not at 1080p or lower resolution. Also, according to all the online power calculators I am well withing range and even have some power left over. How would the PSU be the problem? Genuinely confused.

 

Thanks for the help

Would likely still bottleneck, but try 4.7-4.8ghz, of course depending on the game.

[JaretLee]

15 minutes ago, doomsriker said:

I was thinking it’s possible the psu has degraded over time assuming it’s older. Compatibility between components manufactured almost a decade apart is tricky to troubleshoot and it could be any number of issues. Can you get to the bios at least or do you get no image at all with the 2070 installed. As far as bottlenecking yes the 2500k was released in 2011 and cannot be expected to keep up with a modern card in modern games and applications. Even with a Hefty overclock the per-thread performance is lacking for workloads that would otherwise be easily achieved by your GPU. In games you will likely see a lot of frame drops , possible artifacting, and other issues. There might be some tasks were the cpu bottleneck won’t matter but in many it will. 

Ah, I see. Is there any way I would be able to test the PSU? I 100% understand the touchiness of compatibility issues, even when building an all current gen set up. This particular MB and CPU combo is great, but gets wonky when upgrading. For examply, if I upgrade the CPU to 3rd gen i5 or better I'll have to update BIOS and flashing this MB BIOS is a toss up at best. I didn't try to get into the BIOS but the ASRock splash screen does show with the 2070. Which makes me think the PSU is ok, otherwise it wouldn't send any picture right?

 

Is there any way I could replace the MB and the CPU but retain my  recently purchased DDR3 ram and GPU? I really don't want to spend another $1k when I just spent $800 between the monitor and GPU.

 

I rue the day I bought an ASRock MB.

 

Thanks doomsriker for all the info. I know it's a tricky thing to diagnose, especially remotely, with decade old parts. lol

Thanks for the insight DoctorNick, I'll bump it up to 4.8ghz if I can get this GPU to boot properly.

[doomsriker]

Your GPU will slot just fine into a newer board. As for the ram I know some 6th gen boards have comparability for DDR3 (Most are DDR4), but I’m not sure what the market looks like for those used atm. Any newer than that and you would need to get DDR4. I think your best bet for compatibility on the current setup would be reinstalling windows as the GPU is clearly putting out a picture but doesn’t seem to like your windows as configured. It’s easy to make a bootable usb iso with the windows media creation tool which is free online (you will just need a usb stick with nothing important on it to format and install the bootable windows onto). Once you have a bootable usb plugged into the motherboard hold the “c” key on boot and reinstall windows. Obviously you will need to get any important files off the pc before the reinstall as the drive will be formatted and all info will be lost. I know reinstalling windows and having to migrate all your files is a pain but it sounds to me like that is your best bet right now. 

[Quadriplegic]

Update the BIOS. That's simply the way it is.

[Sir0Tek]

It's the mainboard/bios, and don't listen to those downplaying your i5 2500K (even if it will be the bottleneck with this card). You've been on gtx560 so far, the difference with rtx 2070 is huuuge.

Did you clear the cmos, got csm enabled and disabled secureboot?

 

[JaretLee]

I cleared the CMOS. Oddly enough that alone put me in a bit of bad spot. Let me explain... This MB is setup as IDE by default. I've swapped over to AHCI and on Windows 10 for about 6 months now. I changed it back to AHCI in the BIOS but I need a bootable drive to get back in so I can run a start up repair. I'm going to go by Microcenter when they open to borrow or buy a bootable Windows USB so it can properly run startup repair. Hopefully that will get me where I need to be.

 

Luckily everything I need is safely stored on my external so a fresh Windows install won't really bother me much.

 

If I can't get this GPU working on this MB/CPU combo then I'll be upgrading.

 

Thanks for the help everyone. Will update after Microcenter opens.

[Sir0Tek]

I'll never understand this AHCI/IDE situation on Win, it is such an old issue.