RX570 problem

[Veljko44]

After about 2 or 3 hours playing csgo, when I hit windows button this thing happens to me..

My pc specs are i7 4790,rx570,12gb ram,win 10,chieftec 500w psu..

Drivers on my gpu are the latest version of adrenaline 2020 I think

[NoGanksEric]

Does this happen every time ? Or did it just happen once ? 

[steelo]

How are your gpu temps? Is your rx 570 overclocked?

[Veljko44]

8 hours ago, steelo said:

How are your gpu temps? Is your rx 570 overclocked?

Temps are good, not over 60 degrees when I play csgo and 70 was maximum in superposition test.

Its not overclocked.

[Veljko44]

8 hours ago, NoGanksEric said:

Does this happen every time ? Or did it just happen once ? 

Every time, i play 2 or 3 hours and when this happens I have to restart my pc on button.

[SkilledRebuilds]

13 minutes ago, Veljko44 said:

Every time, i play 2 or 3 hours and when this happens I have to restart my pc on button.

Try using pre2020 Drivers,..

If still occurring, declock GPU on both VRAM and Core and see if it still happens.

 

If so, could be a crap GPU or a power delivery bug (being still a GPU issue because RX500 series still take 75w from the PCIE)

More so than the average GPU which is also just as capable of doing so..

But I hear constant horror stories about the RX4/5 series... and I wonder if its that PCIE slot power and some bug...

[Quadriplegic]

3 hours ago, SkilledRebuilds said:

Try using pre2020 Drivers,..

If still occurring, declock GPU on both VRAM and Core and see if it still happens.

 

If so, could be a crap GPU or a power delivery bug (being still a GPU issue because RX500 series still take 75w from the PCIE)

More so than the average GPU which is also just as capable of doing so..

But I hear constant horror stories about the RX4/5 series... and I wonder if its that PCIE slot power and some bug...

RX 470/570 didn't really have any issues.

I wouldn't be surprised if GPU is being killed by that PSU.

[Veljko44]

1 hour ago, SkilledRebuilds said:

Try using pre2020 Drivers,..

If still occurring, declock GPU on both VRAM and Core and see if it still happens.

 

If so, could be a crap GPU or a power delivery bug (being still a GPU issue because RX500 series still take 75w from the PCIE)

More so than the average GPU which is also just as capable of doing so..

But I hear constant horror stories about the RX4/5 series... and I wonder if its that PCIE slot power and some bug...

Interesting thing about this is that my gpu is working good and right after clicking my windows button on keyboard it crashes...

 I am not really experienced in this, how I can solve that bug about power...

[Veljko44]

1 hour ago, Quadriplegic said:

RX 470/570 didn't really had any issues.

I wouldn't be surprised if GPU is being killed by that PSU.

Only thing that I know about psu is that it is 500w,active pfc and it was about 50euros 

[NoGanksEric]

if the gpu was damaged by the psu it would be dead rn. 

this sounds more like a driver or windows related problem. 

i think trying pre 2020 drivers cant be a bad idea. 

 

also after this happens you can take a look in the event viewer 

 

search for event viewer open as administrator go to windows protocols and system and search for problems and warning messages related to the issue

 

if the video driver crashed or the card has a malfunktion the information will be there. 

the problem accouring after the windows button press could suggest its not really about the graphics card and surely not about hardware.

[Veljko44]

12 minutes ago, NoGanksEric said:

if the gpu was damaged by the psu it would be dead rn. 

this sounds more like a driver or windows related problem. 

i think trying pre 2020 drivers cant be a bad idea. 

 

also after this happens you can take a look in the event viewer 

 

search for event viewer open as administrator go to windows protocols and system and search for problems and warning messages related to the issue

 

if the video driver crashed or the card has a malfunktion the information will be there. 

the problem accouring after the windows button press could suggest its not really about the graphics card and surely not about hardware.

thank you man!

[Quadriplegic]

23 minutes ago, NoGanksEric said:

if the gpu was damaged by the psu it would be dead rn. 

this sounds more like a driver or windows related problem. 

i think trying pre 2020 drivers cant be a bad idea. 

 

also after this happens you can take a look in the event viewer 

 

search for event viewer open as administrator go to windows protocols and system and search for problems and warning messages related to the issue

 

if the video driver crashed or the card has a malfunktion the information will be there. 

the problem accouring after the windows button press could suggest its not really about the graphics card and surely not about hardware.

When drivers crash, most of the time it's either black or blue screen. 

White artifacting screen tends to be a sign of damaged graphics card. Same shit happened to my Vega 56.

Also, card can be damaged without killing it straight away. 

[Veljko44]

17 minutes ago, Quadriplegic said:

When drivers crash, most of the time it's either black or blue screen. 

White artifacting screen tends to be a sign of damaged graphics card. Same shit happened to my Vega 56.

Also, card can be damaged without killing it straight away. 

I have warranty so we will see what's next haha

[NoGanksEric]

19 minutes ago, Quadriplegic said:

When drivers crash, most of the time it's either black or blue screen. 

White artifacting screen tends to be a sign of damaged graphics card. Same shit happened to my Vega 56.

Also, card can be damaged without killing it straight away. 

well if the card is damaged and malfunctioning the event viewer should list some kind of fatal error from the gpu

[Veljko44]

51 minutes ago, NoGanksEric said:

well if the card is damaged and malfunctioning the event viewer should list some kind of fatal error from the gpu

So when this bug happens to me I have to turn off a pc on button, end when I turn him on again I search event viewer?

[NoGanksEric]

1 hour ago, Veljko44 said:

So when this bug happens to me I have to turn off a pc on button, end when I turn him on again I search event viewer?

yes you shut it down and start it normaly ^^ if you go in the event viewer right away the listings should be near the top. click on them and read a little. maybe it says something maybe theres some error codes ^^

[steelo]

7 hours ago, Veljko44 said:

Temps are good, not over 60 degrees when I play csgo and 70 was maximum in superposition test.

Its not overclocked.

That's very strange. If everything is fine in the game (I assume you're running full screen) but then the display goes haywire after you exit out, I suspect that the display drivers aren't properly resetting your display to your Windows desktop resolution. I'm leaning towards this being a driver or game issue rather than a hardware issue. 

 

Are you having any issues with other games?

[Veljko44]

1 hour ago, steelo said:

That's very strange. If everything is fine in the game (I assume you're running full screen) but then the display goes haywire after you exit out, I suspect that the display drivers aren't properly resetting your display to your Windows desktop resolution. I'm leaning towards this being a driver or game issue rather than a hardware issue. 

 

Are you having any issues with other games?

To be honest I play only csgo,and it is working well on other gpu so drivers can be a problem

[Veljko44]

1 hour ago, NoGanksEric said:

yes you shut it down and start it normaly ^^ if you go in the event viewer right away the listings should be near the top. click on them and read a little. maybe it says something maybe theres some error codes ^^