SSD gone??? Not working

[The Torrent]

So my friends pc not mine.

 

He got a bsod every time he turns it on. It happened suddenly.

 

 

bad system config info.

Seems to be an ssd problem.

 

 

ssd not showing up. Its a nvme m.2 i believe.

 

 

thats it there i believe.

 

Anyone know any quick fixes to try? Troubleshooting? Thanks

 

 

[NinJake]

Revert to a previous backup prior to the issue if possible.

If no backups are in place, back up the data that you can and re-format/reinstall?

 

Did anything get installed or changed and then this started happening, or did this "happen out of nowhere"?

[The Torrent]

17 minutes ago, NinJake said:

Revert to a previous backup prior to the issue if possible.

If no backups are in place, back up the data that you can and re-format/reinstall?

 

Did anything get installed or changed and then this started happening, or did this "happen out of nowhere"?

happened out of nowhere.

 

SSD is not visible so cant revert to any backups or anything.

 

My guess is ssd broke.

[biggieweeb]

20 minutes ago, The Torrent said:

happened out of nowhere.

 

SSD is not visible so cant revert to any backups or anything.

 

My guess is ssd broke.

check that the ssd is in properly, but if that does not work, the ssd is most likely dead

[Kon-Tiki]

As your friend gets a BSOD, at least Windows is trying to boot from the SSD, meaning that it should not be completely dead. Is the SSD a NVMe drive or a m.2 SATA one? In the first case this could explain why you don't find it listed under the SATA devices in the BIOS.

Anyway, for safety reasons I would advise that you boot in a live system via a USB stick. Taking into account that Windows was able to get its BSOD up and running, you might be able to find the SSD somewhere. Then copy all the data onto an external drive using the live system.

 

Good luck

[The Torrent]

21 minutes ago, Kon-Tiki said:

As your friend gets a BSOD, at least Windows is trying to boot from the SSD, meaning that it should not be completely dead. Is the SSD a NVMe drive or a m.2 SATA one? In the first case this could explain why you don't find it listed under the SATA devices in the BIOS.

Anyway, for safety reasons I would advise that you boot in a live system via a USB stick. Taking into account that Windows was able to get its BSOD up and running, you might be able to find the SSD somewhere. Then copy all the data onto an external drive using the live system.

 

Good luck

not any important data on there.

 

yup its a nvme

 

so u think its just ssd? so worth trying to 'repair'.

 

[Kon-Tiki]

When it's a NVME drive, get your Windows 10 recovery media loaded up and try to let it fix the issue. Windows does occasionaly break without further notice, even on Surface devices this has happened.

And if you can't get Windows to repair itself, just reinstall

[NinJake]

Definitely try to re-seat it before anything. Bonus points if you can test that m.2 drive in another m.2 socket. (either if that motherboard has another one or a friend's board)