My PC shutdown completely while playing games

[thoulfiqar]

So the problem was occurring regardless of all the tests i have done different benchmarks and logging files shared with experts, and they say nothing shows a failure, so i decided to pull out the PSU from the case and re-plug all of the cables again maybe in different ports. so i tired that and started playing some games i played more than an hour and no shutdown, i have no idea what ive done but i still need to play more to check if its gonna happen again or not, before the PC shutdown after 2 - 5 minutes of gaming. 

 

the case I'm using is Phanteks evolve X and it has RGB, when i pulled the PSU and rearranging the cables, this RGB is gone and it just flashes for 1 second when i start the PC and it stays off the whole time, again i'm saying these because this might be indication to a problem that you can help me with.  

[Metallus97]

8 hours ago, thoulfiqar said:

So the problem was occurring regardless of all the tests i have done different benchmarks and logging files shared with experts, and they say nothing shows a failure, so i decided to pull out the PSU from the case and re-plug all of the cables again maybe in different ports. so i tired that and started playing some games i played more than an hour and no shutdown, i have no idea what ive done but i still need to play more to check if its gonna happen again or not, before the PC shutdown after 2 - 5 minutes of gaming. 

 

the case I'm using is Phanteks evolve X and it has RGB, when i pulled the PSU and rearranging the cables, this RGB is gone and it just flashes for 1 second when i start the PC and it stays off the whole time, again i'm saying these because this might be indication to a problem that you can help me with.  

So is everything plugged correctly regarding the RGB? Its it controlled via hardware or software?

[thoulfiqar]

3 hours ago, Metallus97 said:

So is everything plugged correctly regarding the RGB? Its it controlled via hardware or software?

i was only reseating the PSU connectors, and i guess everything is plugged correctly. at this moment case RGB is not working, i opened the case checked the SATA cables that are coming from the PSU i tried connecting the RGB cable to different SATA cable and i get the same result the RGB works for a second and turn off, i tried more than port and some times the PC won't even start unless i plug out the RGB cable, i recorded this in the link below:

 

https://drive.google.com/open?id=1ZQ-fyyQRfUBek6ymbdM1-70pxLtTpk71

 

I don't know where the problem is, case or PSU

[Jeckylll]

Hey I have similar issu as yours, did you found any fix yet ? Thanks

[vincentpascoe]

I have the same issue, Same Mother board, but I have the 3950x and  I have the EVGA GeForce RTX 2080 Ti BLACK EDITION GAMING, thats refurbished.

I've replaced the PSU and all the cables, It's down to only 2-3 times a day but still very annoying. Changeing out GPU today and will try the MB next.