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Power Supply

Hi guys so i've got a little concern about Power Supplies. 
I just bought a power supply online from a legit store but when I contacted them about the whereabouts of my package they replied nonsense stuff like "nasa drop off kami" meaning We are in the drop of area (probably talking about giving my package to whoever is gonna ship it) but then they said "nag hihintay mabaril" which means waiting to get shot in which is complete nonsense. It seems like whoever is replying is mad and I am worried if they tampered the PSU I ordered. Is there a way to check when my PSU arrives that it is brand new and never opened except for the plastic or something?

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If you have a tracking number then, yes if not - nope.

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