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Help, computer restarts randomly

Go to solution Solved by LaggingPotato,

I figured it out, it was razer synapse. Deleted it and problem solved

 

My pc restarts randomly, most of the time it goes like this: log on, works fine. Start fullscreen application (usually a game), still works fine. Exit game, immediately restarts with no warning or bsod. Boot,log on, immediate reset. This goes on in a loop a few times until it works for a bit. Then it is completely random when it will restart. Maybe on idle when you are eating, may be when watching a video, maybe when you are playing a game. I updated all drivers and windows, reset windows, sfc, chkdsk, memory diagnostic, everything said it was ok. This is a fresh windows installation, installed just yesterday. Now on installation: if I inserted a hard drive with a OS it would just have a blinking white cursor. If I put in a SSD, windows would boot. If I tried to install windows on that pc, it would either crash or reset. Attempting to access any drive from windows installation caused a reset, booting into safe mode (only did this twice) and it was perfectly fine. But I get random bsod in safe mode. I remember a few: "kernel service exception", *something* service exception, basically anything with service exception in it. In normal windows I got this just once, something about kernel security service exception. This is a fresh windows installation I will repeat. Here are my system specs:

 

Fx9590 cpu

 

Gtx1050ti

 

M5a97 mobo

 

Windows 10 x64 (on ssd)

 

3 hard drives

 

550w corsair psu

 

12gb of ram

 

Razer chroma blackwidow keyboard

 

Some generic asus monitor

 

Eclipse mouse pad

 

Eclipse mouse

 

Razer headphones

 

Case from a dumpster, same with chair (if that matters)

 

System specs that worked perfectly fine:

 

I5 3570 (just 3570, no letter)

 

Same psu

 

Same card

 

Same everything but no ssd, 8gb of ram, and had a cdrom.

 

Motherboard os unknown, some cheap Chinese one withought usb or fan ports on it (except cpu fan)

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11 minutes ago, LaggingPotato said:

memory diagnostic

What did you use for this?

11 minutes ago, LaggingPotato said:

Motherboard os unknown, some cheap Chinese one withought usb or fan ports on it (except cpu fan)

This almost might be an issue. I'd start with RAM testing (assuming you didn't use a proper test) and we will move on from there.

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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1 minute ago, Radium_Angel said:

What did you use for this?

This almost might be an issue. I'd start with RAM testing (assuming you didn't use a proper test) and we will move on from there.

I used windows memory diagnostic (built in one), the chinese motherboard is under the "worked fine" thing so that is fine as is.

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Could be that your front panel power button connector is not mounted right and it causing the restart when you even move a finger. it happened me once.

I Use my knowledge as business owner and self taught technician aswell as an AI to help people. AI might be controversial but it actually works pretty well 90% of the time.

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On 12/2/2019 at 3:12 AM, Radium_Angel said:

How long did it run, and what were the final results that it said?

Ran for about 30 minutes, don't remember exactly what it said but my memory is ok.

 

On 12/2/2019 at 3:17 AM, SavageNeo said:

Could be that your front panel power button connector is not mounted right and it causing the restart when you even move a finger. it happened me once.

My cases reset switch is broken, but currently only the power switch is plugged in to the motherboard

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