Jump to content

Unexpected shutdowns and freezing :(

calebsmith10
By calebsmith10
in Troubleshooting
 Share
Posted

I have recently put together a brand new gaming machine and I am running into a few problems.

 

Firstly when I play Diablo 3 the game will randomly freeze my entire computer to the point where I need to force power cycle the machine.

 

Secondly if I leave my PC on the desktop for anywhere between 5-20 mins I get the BSoD. The error code is WHEA_UNCORRECABLE_ERROR.

 

I Don't know how to fix these issues, please help!

 

I have a new intel 9900ks, 32gb Corsair vengence pro, MSI 2080ti gaming trio GPU, MSI MPG Z390 gaming pro carbon ac, Corsair h150i pro liquid cooler

Link to comment
https://linustechtips.com/topic/1128556-unexpected-shutdowns-and-freezing/
Share on other sites
Link to post
Share on other sites
Posted
14 minutes ago, calebsmith10 said:

WHEA_UNCORRECABLE_ERROR

Probably a hardware fault.

Is the system Overclocked? If so, stop that, return it to the default state for troubleshooting.

Next, use MemTest86+ to test your RAM (best results to run it overnight)

Test your hard drive/ssd for errors using the manufacturer's diagnostic tools.

 

Report back.

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

Link to post
Share on other sites
Posted

Hello @calebsmith10 and Welcome to the Linus Tech Tips Forum.

 

First of all, could you please check if you having a temperature problem with your CPU. And check also if it's thermal throtling.

If that's not the case try updating your BIOS and reinstalling your OS.

Does your motherboard present any code when the system crashes? It might help to indicate the problem.

 

Test your RAMs(one at the time) with MemTest86+

Then test your HD/SSD. And for last Your CPU and GPU using a stress test.

 

PS: If you overclocked anything, remove it. And check for instabiity

"Once there was an explosion, a bang that gave birth to time and space. Once there was an explosion, a bang that set a planet spinning in that space. Once there was an explosion, a bang that gave rise to life as we know it... And then came the next explosion. An explosion that will be our last"

 

"... To see the world in a grain of sand. Heaven in a wild flower

Hold infinite in the palm of your hand.  And eternity in an hour ..."

 

PC: 1

CPU: AMD Ryzen 9 3900X 4.3GHz 1.3875v Motherboard: AsRock X470 Taichi (BIOS: Agesa 1.0.0.3 ABB) RAM: 4x8GB(32) 3200MHzCL16 Hyper X GPU: GTX 980 Ti Waterforce Xtreme Core Clock: 1595MHz Memory Clock: 8000MHz Storage: SAMSUNG EVO 860 2TB(OS) / SAMSUNG EVO 860 1TB(Backup) Cooler: NZXT Hydro X72 360mm Case: NZXT Phantom 820 PSU: Corsair TX-750w Display Monitor: Monitor AOC AG251FG 240Hz G-Sync 1080p Headset: Headset LogiTech G633 OS: Windows 10 Pro 64-bit (Version: 1909 / OS Build: )

NOTEBOOK:

Model: Acer Aspire 5516 CPU: AMD TF-20 1.6GHz(1C/1T) GPU: ATI Radeon X1200(256MB) RAM: 4GB(2x2GB) 666MHz HD: SSD Sandisk PLUS 240GB OS: Windows 7 Ultimate SP1 x64

Link to post
Share on other sites
Posted
  • Author

Ran the memtest86 no issue.

ran drive test no issue

the funny thing is my boot drive is m.2 and when the PC crashes It does not detect the boot drive.

I have to launch the bios and then exit it for the boot drive to be recognised.

As far as I know I’m not overclocking the cpu.

 

What is the best way to stress the gpu?

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×