Help with RAM

[LordSvenz]

I have 16gb of ram however I'm only able to use 8gb for some reason. I know its not the motherboard. When i go through the task manager it recognizes all 16gb however it says 8 of them are hardware reserved what can i do to fix this, or at least see what the 8gb are reserved for.

[LogicWeasel]

What is your CPU and GPU?  Also are you using any fancy Storage or SSD programs like Samsung Magician? 

 

You may be letting your other 8GB act as a cache for some other program you have setup or in-use.

 

The other place to look if none of that pans out is in your BIOS.  Some built-in video options (for Intel/AMD CPU/APUs) will allow you to set how much RAM to set aside for video.

[Touch My Hamm]

You could always download and Load up a USB with Memtest86. Booting into Memtest to see if its being read correctly.

 

 

[LogicWeasel]

3 minutes ago, GodSeph said:

Does Windows see 16GB ram or only 8GB?

 

12 minutes ago, LordSvenz said:

When i go through the task manager it recognizes all 16gb

@GodSeph   That should answer that question for you, he's saying task manager does recognize the 16GB.  So sounds unlikely to me the RAM came unseated (but still worth swapping around to be sure).

[LordSvenz]

1 minute ago, LogicWeasel said:

 

I have a AMD ryzen 5 1600 3.2 Ghz and a gtx 1050

 

[Touch My Hamm]

Are you running RamDisk? or any software that would reserve your RAM?

[LordSvenz]

Just now, GodSeph said:

Are you running RamDisk? or any software that would reserve your RAM?

I dont think so

[LogicWeasel]

Just now, LordSvenz said:

I dont think so

If you aren't sure, then open up your Programs & Features list and screenshot it here.  Otherwise you could try the other tests that GodSeph and I recommended.

[LordSvenz]

Ill try going through bios ill report back when im done

[Touch My Hamm]

resource monitor built into windows should also show what is using your Memory. 

[Eigenvektor]

25 minutes ago, LordSvenz said:

I have 16gb of ram however I'm only able to use 8gb for some reason. I know its not the motherboard. When i go through the task manager it recognizes all 16gb however it says 8 of them are hardware reserved what can i do to fix this, or at least see what the 8gb are reserved for.

Take a look here: https://appuals.com/windows-10-wont-use-full-ram/

[LordSvenz]

Could my problem be having the on of my ram sticks in the wrong socket

[Eigenvektor]

1 minute ago, LordSvenz said:

Could my problem be having the on of my ram sticks in the wrong socket

If it's in the wrong socket it wouldn't be running dual-mode, but should still be available. It might be damaged though. Check out my link, could be an incorrect Windows startup setting.

[LordSvenz]

19 minutes ago, Eigenvektor said:

If it's in the wrong socket it wouldn't be running dual-mode, but should still be available. It might be damaged though. Check out my link, could be an incorrect Windows startup setting.

I tried doing those a while ago sadly they haven't worked

[LordSvenz]

I just tried taking out my ram and then putting it back in I also turned something on and then back off in the bios either way whatever i did it now is letting me use all 16gb of ram

[LordSvenz]

I woke up this morning and it back at 8gb.

[LogicWeasel]

7 hours ago, LordSvenz said:

I woke up this morning and it back at 8gb.

I would make sure your BIOS is fully up to date, and then see about running memtest on both sticks of RAM.  You either have a bug, or a bad stick of RAM.

[LordSvenz]

1 hour ago, LogicWeasel said:

I would make sure your BIOS is fully up to date, and then see about running memtest on both sticks of RAM.  You either have a bug, or a bad stick of RAM.

 

[LordSvenz]

2 minutes ago, LordSvenz said:

 

 

[LogicWeasel]

13 minutes ago, LordSvenz said:

 

Uh... what?  Did you mean to type something there?

[LordSvenz]

24 minutes ago, LogicWeasel said:

Uh... what?  Did you mean to type something there?

Yeah then i i figured out what i asked and retracted my question. It was were i could find it memstat. Either i checked on MSI and my bios is up to date and when i ran memstat i don't think there is a problem i have some pictures of the bios and my control panel if youd like to see them 

[LordSvenz]

[LogicWeasel]

2 hours ago, LordSvenz said:

Either i checked on MSI and my bios is up to date

That is not an updated BIOS.  See here: https://www.msi.com/Motherboard/support/X470-GAMING-PLUS

You're on a 2018 BIOS, the newest is Version 7B79vAG  released Nov 2019.  Start by updating to that.

[LordSvenz]

11 hours ago, LogicWeasel said:

 

Okay i updated the bios