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BSOD RAM vs. MOBO?

ooeybooger
By ooeybooger
in Troubleshooting
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Hello, I just put together a new build which at first seemed to work fine until I had random BSOD with CRITICAL PROCESS DIED messages that would not reset.

Specs:

 

  • OS - Windows 10 64-bit OEM
  • CPU - AMD Ryzen 3900x, with AMD Wraith Prism Cooler
  • MotherBoard - Gigabyte x570 AORUS Ultra 
  • DRAM - Corsair Vengeance LPX DDR4 2x16 3200MHz, CMK32GX4M2B3200C16
  • Power Supply - Corsair RM 650
  • GPU - EVGA GeForce RTX 2080 Ti FTW3
  • Storage - Sabrent Rocket NVMe 4.0 1TB (OS drive)
  • Secondary Storage - Samsung 860 EVO 2TB SSD
  • Tertiary Storage - Western Digital HDD 1TB

 

I ran memtest86 with the following report:

EFI Specifications 2.70
System  
Manufacturer Gigabyte Technology Co., Ltd.
Product Name X570 AORUS ULTRA
Version -CF
Serial Number Default string
BIOS  
Vendor American Megatrends Inc.
Version F6b
Release Date 09/17/2019
Baseboard  
Manufacturer Gigabyte Technology Co., Ltd.
Product Name X570 AORUS ULTRA
Version x.x
Serial Number Default string
CPU Type AMD Ryzen 9 3900X 12-Core
CPU Clock 3793 MHz
# Logical Processors 24
L1 Cache 24 x 64K (205592 MB/s)
L2 Cache 24 x 512K (85725 MB/s)
L3 Cache 1 x 65536K (17432 MB/s)
Memory 32730M (18155 MB/s)
DIMM Slot #0 16GB DDR4 XMP PC4-25600
  Corsair / CMK32GX4M2B3200C16
  16-18-18-36 / 3200 MHz / 1.350V
DIMM Slot #1 16GB DDR4 XMP PC4-25600
  Corsair / CMK32GX4M2B3200C16
  16-18-18-36 / 3200 MHz / 1.350V

Result summary

Test Start Time 2019-10-20 09:40:20
Elapsed Time 0:53:05
Memory Range Tested 0x0 - 81F300000 (33267MB)
CPU Selection Mode Parallel (All CPUs)
ECC Polling Enabled
# Tests Passed 3/11 (27%)
Lowest Error Address 0x28725552C (10354MB)
Highest Error Address 0x3BB154C80 (15281MB)
Bits in Error Mask 000000005A000000
Bits in Error 4
Max Contiguous Errors 1
Test # Tests Passed Errors
Test 0 [Address test, walking ones, 1 CPU] 1/1 (100%) 0
Test 1 [Address test, own address, 1 CPU] 1/1 (100%) 0
Test 2 [Address test, own address] 1/1 (100%) 0
Test 3 [Moving inversions, ones & zeroes] 0/1 (0%) 36
Test 4 [Moving inversions, 8-bit pattern] 0/1 (0%) 153
Test 5 [Moving inversions, random pattern] 0/1 (0%) 315
Test 6 [Block move, 64-byte blocks] 0/1 (0%) 275
Test 7 [Moving inversions, 32-bit pattern] 0/1 (0%) 1874
Test 8 [Random number sequence] 0/1 (0%) 241
Test 9 [Modulo 20, ones & zeros] 0/1 (0%) 54
Test 10 [Bit fade test, 2 patterns, 1 CPU] 0/1 (0%) 4
Test 13 [Hammer test] 0/0 (0%) 1
Last 10 Errors
2019-10-20 10:14:32 - [Data Error] Test: 13, CPU: 0, Address: 3B50FCAA4, Expected: 396CA77B, Actual: 316CA77B
2019-10-20 10:06:27 - [Data Error] Test: 10, CPU: 0, Address: 3B3FCCBA4, Expected: FFFFFFFF, Actual: F7FFFFFF
2019-10-20 10:01:15 - [Data Error] Test: 10, CPU: 0, Address: 3B4640BA4, Expected: 00000000, Actual: 08000000
2019-10-20 10:01:15 - [Data Error] Test: 10, CPU: 0, Address: 3A9DFCBA4, Expected: 00000000, Actual: 08000000
2019-10-20 10:01:15 - [Data Error] Test: 10, CPU: 0, Address: 3A1D7CBA4, Expected: 00000000, Actual: 08000000
2019-10-20 09:53:59 - [Data Error] Test: 9, CPU: 1, Address: 3A372CAA4, Expected: C3A436DB, Actual: CBA436DB
2019-10-20 09:53:59 - [Data Error] Test: 9, CPU: 3, Address: 3ABE9CBA4, Expected: C3A436DB, Actual: CBA436DB
2019-10-20 09:53:58 - [Data Error] Test: 9, CPU: 5, Address: 3B2204AA4, Expected: C3A436DB, Actual: CBA436DB
2019-10-20 09:53:58 - [Data Error] Test: 9, CPU: 3, Address: 3A80E4AA4, Expected: C3A436DB, Actual: CBA436DB
2019-10-20 09:53:58 - [Data Error] Test: 9, CPU: 5, Address: 3B1984BA4, Expected: C3A436DB, Actual: CBA436DB

 

I figured I would RMA the RAM kit so requested that and in the meantime I stopped by Best Buy and picked up a pair of Corsair Vengeance RGB PRO DDR4 (CMW32GX4M2C3200C16) to see if it was an issue with my motherboard. Now the damn thing won't boot Windows and just BSOD after BIOS.  I ran memtest again with immediate 100's of errors on Test 1-3 at I stopped it early. I've tried shifting the RAM kits separately on different DIMM slots which has not made any difference. I've tried turning XMP settings on and off with no difference. Some Google searches/forums mention Ryzen and Corsair compatibility issues and others point at Gigabyte and Corsair compatibility.. 

 

Do I purchase new RAM (GSkill, Patriot, etc)? Or do I purchase a new motherboard?

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Posted

Try update the BIOS and chipset drivers first

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Posted (edited)
  • Author

I did update the BIOS... but I'll get on the chipset driver right now. Thank you. I can only hope that was the issue.

 

 

I updated the Chipset Driver and now running Windows Memory Diagnostics - "Hardware problems were detected." Not complete yet though..

Edited by ooeybooger
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