New SSD 2 hour boot

[frankr2994]

Hi I just installed a mx500 500gb SSD in a friend's Samsung laptop model np365e5c. Supports sata 3 . Installed Windows 10 64 bit. Bios is set to uefi , ahci. Fast boot and secure boot had to be turned off for USB windows install and then I turned them both back on. First reboot during install takes 2 hours. Windows then loads and I finish setup. Installed all drivers verify windows knows it's a ssd as defragment changes to trim. SSD has latest firmware. I downloaded crucials SSD executive and ran extended test and found no errors. Ran windows error check and found no errors. Everything reports running at sata 6gbps . Changed sata controller from amd to standard ahci controller as per amd and crucials recommendation for windows 10. Reboot still takes 2 hours. Tried windows 8.1 same result. If I use an old wd black hdd boot times are normal. If I use this SSD in another system reboots are normal.  Pulling my hair out here. I would love to say I have a bad drive or a bad motherboard but swapping components verifies I don't. When switching drives or systems I've been using the exact same settings and install media. Once the Samsung does boot on the SSD it works normal. Nice and snappy like you would expect. Again no driver issues I can find.

[frankr2994]

Talked with crucial they want to change some services. Going to call them back when I'm home. Fingers crossed

[frankr2994]

ok if anyone cares crucial support sucks. no trouble shooting or anything. They just passed it off as a microsoft problem after he said he looked up that issue and it comes up with windows 10. I said that I had tried windows 8.1 which is what this laptop was designed for and had the same issue. His answer did not change.....garbage. so as far as ssd support I have on my sh!t list samsung (previous crap info given from them) and now crucial. 

[ImAyaanKhan]

6 hours ago, frankr2994 said:

ok if anyone cares crucial support sucks. no trouble shooting or anything. They just passed it off as a microsoft problem after he said he looked up that issue and it comes up with windows 10. I said that I had tried windows 8.1 which is what this laptop was designed for and had the same issue. His answer did not change.....garbage. so as far as ssd support I have on my sh!t list samsung (previous crap info given from them) and now crucial. 

It could be that the laptop's port was bad. Did you try putting it in another pc?

[Kisai]

18 hours ago, frankr2994 said:

Hi I just installed a mx500 500gb SSD in a friend's Samsung laptop model np365e5c. Supports sata 3 . Installed Windows 10 64 bit. Bios is set to uefi , ahci. Fast boot and secure boot had to be turned off for USB windows install and then I turned them both back on. First reboot during install takes 2 hours. Windows then loads and I finish setup. Installed all drivers verify windows knows it's a ssd as defragment changes to trim. SSD has latest firmware. I downloaded crucials SSD executive and ran extended test and found no errors. Ran windows error check and found no errors. Everything reports running at sata 6gbps . Changed sata controller from amd to standard ahci controller as per amd and crucials recommendation for windows 10. Reboot still takes 2 hours. Tried windows 8.1 same result. If I use an old wd black hdd boot times are normal. If I use this SSD in another system reboots are normal.  Pulling my hair out here. I would love to say I have a bad drive or a bad motherboard but swapping components verifies I don't. When switching drives or systems I've been using the exact same settings and install media. Once the Samsung does boot on the SSD it works normal. Nice and snappy like you would expect. Again no driver issues I can find.

 

I have a drive like this myself.

 

 

1) It takes at least 2 hours to install Windows 10. Even if you upgrade. Even if it's a SSD.

 

2) If it's connected via SATA, you should be using AHCI unless you have, and are going to use Intel RST. Since you indicate you have an AMD system there might be a better driver.

 

3) Did you set it to 512byte sectors or 4K? It should be 512byte

 

4) SSD's are super sensitive to high temperature. 

 

Off the top of my head, if every boot takes two hours, that sounds like it's waiting for a driver failure to time out. The next time it boots up, check the device manager.

 

 

 

[kirashi]

7 hours ago, frankr2994 said:

ok if anyone cares crucial support sucks. no trouble shooting or anything. They just passed it off as a microsoft problem after he said he looked up that issue and it comes up with windows 10. I said that I had tried windows 8.1 which is what this laptop was designed for and had the same issue. His answer did not change.....garbage. so as far as ssd support I have on my sh!t list samsung (previous crap info given from them) and now crucial. 

Have you tried installing another OS on the computer to rule out Windows? Have you tried putting the drive into another computer to rule out the computer? Please don't jump to conclusions until you've tested thoroughly.

[frankr2994]

I installed this drive in my Dell e6430 and installed 10 using the same media on the same flash drive. Boots quickly with no issues. I have found no devices in device manager that appear to have an issue. I have also installed a wd black drive in this Samsung again same settings same install media and it works fine  (20 second boots ) when it does boot up last bios time listed in task manager was 2.2 seconds. I also did nothing with byte sector and honestly have never adjusted this on any drive. I'll look and see what it's at. After installing all updates the sata controller was the latest amd controller from 2015 it had a 2 hour boot before and after that. I changed it to Microsoft standard ahci which is what amd and crucial recommend. Made no difference. As far as temp I am running this currently with no covers and on top of a laptop cooler.  The only other SSD I have at my house right now is an Intel 545s I have in my Dell. I am going to back that up and load it in the Samsung.

[frankr2994]

I also have not tried loading Linux. Other than that I consider swapping drives , changing drivers , changing systems 

, Changing bios settings and running drive diagnostics through windows and crucials executive software to be thorough in diagnosing this issue . I'm not an it pro but I'm decent 

[frankr2994]

Ok 99 percent sure it's fixed. Finishing updates now. Now if someone could explain why it worked I'd really like to know. I turned secure boot off which then gives me the option of using uefi , csm or legacy. I've seen this before because I had to turn secure boot off to install from a USB. I set it to csm and did another fresh install. It works great now. I have to leave secure boot off though. It defaults to uefi if I turn it on and then it won't boot. So it needs csm. I thought csm was for installing older operating systems on a uefi board??? I could be wrong (probably am) but I've done uefi with windows 7 though 10 and select legacy on anything older. I've never had to use csm on anything.

[frankr2994]

Ok I'm sure now it's fixed. Boots fast everything working. Crap benchmarks but that doesn't matter much on this. With the amd ahci driver I'm getting an average of like 340 read/write and with Microsoft standard ahci driver I'm getting 380. Good enough for me.

[Kisai]

4 hours ago, frankr2994 said:

Ok 99 percent sure it's fixed. Finishing updates now. Now if someone could explain why it worked I'd really like to know. I turned secure boot off which then gives me the option of using uefi , csm or legacy. I've seen this before because I had to turn secure boot off to install from a USB. I set it to csm and did another fresh install. It works great now. I have to leave secure boot off though. It defaults to uefi if I turn it on and then it won't boot. So it needs csm. I thought csm was for installing older operating systems on a uefi board??? I could be wrong (probably am) but I've done uefi with windows 7 though 10 and select legacy on anything older. I've never had to use csm on anything.

 

The "correct" installation is to use UEFI mode. You only have to turn secure boot off to boot something other than Windows 10. 

 

If you have a USB drive with Windows 10 on it, that was made with microsoft's tool for making a USB drive, then it will boot under secure boot. If your system is booting in UEFI mode, it should be fine. You can also switch to UEFI mode (one way) by running MBR2GPT in Windows (google this for details) if you need to work around it. You can also just leave it in legacy/csm mode if you don't need to run it in UEFI mode, but the boot time will be longer.

 

[frankr2994]

Boot time is longer but still way shorter than a hdd. And I don't know this laptop is a POS. To get the USB to show up in bios I was having to turn secure boot off and then restart it and then the USB shows up. Only way I could make it work. I usually don't touch secure boot installing 10.  And since I've had this installed as a clean uefi installation and it did 2 hour boots I don't think I'm going to convert it to gpt and uefi.