PC crashed.

[Krishna00]

My 3 month old PC suddenly crashed and bios does not show the m.2 drive. 

[Windows7ge]

In what manor did it crash? Black screen? Freeze? Shutdown/restart? BSOD? Any crash error codes?

[TheBean]

unplug m.2 and put it back in again (thats what she said)

[Windows7ge]

24 minutes ago, Saksham said:

unplug m.2 and put it back in again (thats what she said)

You can try that but I don't expect it to help much. Does your motherboard have more than one M.2 slot? You can try that as well, see if it behaves differently.

[Krishna00]

It crashed, when I was opening an app, to the “your PC ran into a problem...” blue screen, then rebooted and started disk check and then the “insert a device to boot..” black screen came. The motherboard is msi z390 gaming pro carbon ac. It believe it has two m.2 drives. 

I’ll try that tomorrow. Thanks for replying. 

[Krishna00]

15 hours ago, Windows7ge said:

You can try that but I don't expect it to help much. Does your motherboard have more than one M.2 slot? You can try that as well, see if it behaves differently.

I have changed the slot, still it does not show up in the bios. 

[Windows7ge]

2 hours ago, Krishna00 said:

I have changed the slot, still it does not show up in the bios. 

If it worked before but it doesn't show up at all now after a BSOD it sounds like the drive very well may have spontaneously died.

 

What are the chances you have access to another machine with a m.2 slot? That would verify if the drive has failed.

[Krishna00]

3 minutes ago, Windows7ge said:

If it worked before but it doesn't show up at all now after a BSOD it sounds like the drive very well may have spontaneously died.

 

What are the chances you have access to another machine with a m.2 slot? That would verify if the drive has failed.

It worked fine before, the crash occurred when I was force closing an app which failed to load. 

Guess I’ll have to go to a service centre to verify if its dead. Thanks man.