GTA V won't start

[UDONTO]

Hi I'm UDONTO.

And I'm asking for help.... For a friend who doesn't speak english.

GTA V won't start for some reason.

He just gets a message called "Kein Spielspeicher mehr. Bitte rebooten und das Spiel neu starten.". Which is german and means in english roughly "No game memory anymore.  Please reboot and restart the game."

I don't know what "game memory" means in english or german.

We tried to change the language in windows to english so that we would get the english Error description. But that didn't work out. We just got a black screen for some seconds and no error description.

Some YouTube tutorials have suggest him that we would have to install some kind of mod to get more "game memory" but that didn't work as well.

My friend said there would be a limit of how many vehicles you can install as a mod into GTA V.

I can't tell if that is true because well... I never installed a mod before.

Please help.

[TempestCatto]

Have him reinstall the game completely. Or try verifying game files.

[UDONTO]

2 minutes ago, TempestCatto said:

Have him reinstall the game completely. Or try verifying game files.

It's a complete reinstall without any mods.

He just bought it from a local store today.

[duncannah]

How much RAM is installed? Looks like a RAM issue

[everettrules]

How much ram is in his computer?

[UDONTO]

Just now, duncannah said:

How much RAM is installed? Looks like a RAM issue

64 GB of DDR4

[UDONTO]

Just now, everettrules said:

How much ram is in his computer?

64 GB

[Tsuki]

its probably talking about video memory.  which would be his graphics card not having enough vram.

 

what gpu does he have?

[UDONTO]

Just now, Tsuki said:

its probably talking about video memory.  which would be his graphics card not having enough vram.

 

what gpu does he have?

I don't think that's problem. Because it worked just fine before.

[UDONTO]

1 minute ago, UDONTO said:

I don't think that's problem. Because it worked just fine before.

It's a GTX 960. But I'm not sure because it doesn't look like it.

[Turtle Rig]

11 minutes ago, UDONTO said:

It's a GTX 960. But I'm not sure because it doesn't look like it.

 Try a couple other games and see how they run.   If it is only GTA when prune it and install over again.

[Tristerin]

If its a 960 w/ 2gb of VRAM and he is trying to launch it in a resolution that it wont support with that low of VRAM (taking a guess here, I know at 2gb or lower it doesn't want to be over 720p).  If can change in .ini file to launch at 720p maybe you can get it to launch?

[UDONTO]

3 minutes ago, Turtle Rig said:

 Try a couple other games and see how they run.   If it is only GTA when prune it and install over again.

It's only GTA. But what do you mean with "prune it"?

[UDONTO]

1 minute ago, Tristerin said:

If its a 960 w/ 2gb of VRAM and he is trying to launch it in a resolution that it wont support with that low of VRAM (taking a guess here, I know at 2gb or lower it doesn't want to be over 720p).  If can change in .ini file to launch at 720p maybe you can get it to launch?

But how! How can we change the settings without strating the game?

[UDONTO]

New info: one of his drives doesn't show up with the right capacity. But the game is not installed on it.

[UDONTO]

How can I check if my GPU drivers are up to date?

[UDONTO]

27 minutes ago, UDONTO said:

It's a GTX 960. But I'm not sure because it doesn't look like it.

Nope it's a 950!

[Zando_]

Just now, UDONTO said:

Nope it's a 950!

Those have 2GB VRAM AFAIK, you have to drop texture settings in GTA V, looks like it's running out of VRAM and that could be why it's crashing. 

[Tsuki]

yep  lower the texture settings so you arent running out of vram.   

[UDONTO]

So, after many retrys we've got a new error description.

This time it says "Die Ausnahme "unknown software exception" (0x80000003) ist in der Anwendung an der Stelle OX00007FF7774145F7 aufgetreten. Klicken Sie auf "OK", um das Programm zu beenden."

 

In english: "The exception "unknown software exception" (0x80000003) has occurred in the application at location OX00007FF7774145F7.  Click "OK" to exit the program.".

[UDONTO]

1 minute ago, UDONTO said:

So, after many retrys we've got a new error description.

This time it says "Die Ausnahme "unknown software exception" (0x80000003) ist in der Anwendung an der Stelle OX00007FF7774145F7 aufgetreten. Klicken Sie auf "OK", um das Programm zu beenden."

 

In english: "The exception "unknown software exception" (0x80000003) has occurred in the application at location OX00007FF7774145F7.  Click "OK" to exit the program.".

 

[UDONTO]

2 minutes ago, Tsuki said:

yep  lower the texture settings so you arent running out of vram.   

 

4 minutes ago, Zando Bob said:

Those have 2GB VRAM AFAIK, you have to drop texture settings in GTA V, looks like it's running out of VRAM and that could be why it's crashing. 

But how? We can't access the game!

[UDONTO]

15 minutes ago, UDONTO said:

How can I check if my GPU drivers are up to date?

 

[Tristerin]

8 minutes ago, UDONTO said:

 

Search the GPU and latest drivers, then use GPU-Z to check drivers you have I would assume, I don't use NVIDIA Im Team Red FanBoi #1

 

Google "GTA 5 ini file" mods - it should show you where this file is, and if its possible to change the resolution at start.  With games I play it is.  I am at work however and cant do the research for you at this time.

[UDONTO]

3 minutes ago, Tristerin said:

Search the GPU and latest drivers, then use GPU-Z to check drivers you have I would assume, I don't use NVIDIA Im Team Red FanBoi #1

 

Google "GTA 5 ini file" mods - it should show you where this file is, and if its possible to change the resolution at start.  With games I play it is.  I am at work however and cant do the research for you at this time.

Okay that might work.

 

We will try that.

 

Thank you for the help.

BUT PLEASE STAY TUNED!!

IN THE CASE IT DOESN'T WORK!!