PC keeps Freezing

[BadUserName]

Hey!

So I brought a prebuilt pc of a gaming company back in 2015 (I know eww prebuilds but that all the money I had at the time) anyways I have been upgrading it ever since.

 

But lately my pc has been freezing, I can’t move the mouse I can’t alt control delete. So I have to turn it off at the power button to get it to respond at all. Normally when it crashes I might have a game open (Overwatch, Dead by Daylight and Minecraft) and maybe a YouTube video playing with discord and Spotify idling in the background. Or it’s even happened just watching a live stream on twitch.

 

I have 3 ideas of what it could be but want some  confirmation before I go and buy a pc part that won’t fix my problem.

 

1. My PSU isn’t able to supply enough power to all my new parts

2. My motherboard can’t keep up with my new parts

3. I run my main monitor off my graphics card and my second one off my motherboard... so my second monitor could be causing that problem?

 

My PC Specs:

Intel i7 6700 CPU

HyperX DDR3 8gb Ram (x2)

NIVIDA GeForxe GTX 960 Graphic Card

Asus H110M-A D3 Motherboard

Cobra power RX-500ae 500w PSU

Windows 10 64bit

 

Attached is a photo of my task manager when it crashed.

 

Ask any questions you need! 

[Blai5e]

4 minutes ago, BadUserName said:

Hey!

So I brought a prebuilt pc of a gaming company back in 2015 (I know eww prebuilds but that all the money I had at the time) anyways I have been upgrading it ever since.

 

But lately my pc has been freezing, I can’t move the mouse I can’t alt control delete. So I have to turn it off at the power button to get it to respond at all. Normally when it crashes I might have a game open (Overwatch, Dead by Daylight and Minecraft) and maybe a YouTube video playing with discord and Spotify idling in the background. Or it’s even happened just watching a live stream on twitch.

You say you've been upgrading ever since - what have you upgraded? I ask this because you may need to reformat your machine to solve the problem. If you have changed components, you may be getting a conflict with drivers from the older (removed) hardware.

[BadUserName]

1 minute ago, Blai5e said:

You say you've been upgrading ever since - what have you upgraded? I ask this because you may need to reformat your machine to solve the problem. If you have changed components, you may be getting a conflict with drivers from the older (removed) hardware.

I upgraded my CPU, RAM and GPU

[Blai5e]

2 minutes ago, BadUserName said:

I upgraded my CPU, RAM and GPU

Try this first, go into the BIOS and set "load optimised defaults" (in the UEFI, press F9 {enter}, F10 {enter}). Reboot and see how you go.

[Kirky2k15]

What speed is your memory?

 

You say its DDR3

 

Is it low power?

 

the 6700 only supports low power DDR3 RAM

 

https://ark.intel.com/content/www/us/en/ark/products/88196/intel-core-i7-6700-processor-8m-cache-up-to-4-00-ghz.html

 

Switch to DDR4

[BadUserName]

8 minutes ago, Blai5e said:

Try this first, go into the BIOS and set "load optimised defaults" (in the UEFI, press F9 {enter}, F10 {enter}). Reboot and see how you go.

I’m not very advanced with bios screen so I can seem to find what your talking about.

 

My Bios is ASUS UEFI

but pressing F9 doesn’t do anything.

[BadUserName]

1 minute ago, Kirky2k15 said:

What speed is your memory?

 

You say its DDR3

 

Is it low power?

 

the 6700 only supports low power DDR3 RAM

 

https://ark.intel.com/content/www/us/en/ark/products/88196/intel-core-i7-6700-processor-8m-cache-up-to-4-00-ghz.html

 

Switch to DDR4

I’m not sure. That’s the back of the box of my ram. And I’m pretty sure my motherboard doesn’t support DDR4

[Blai5e]

6 minutes ago, BadUserName said:

I’m not very advanced with bios screen so I can seem to find what your talking about.

 

My Bios is ASUS UEFI

but pressing F9 doesn’t do anything.

You need to get into the BIOS first (mash the DELETE key when the BIOS text is first shown when you boot). F9 is a hot key to load defaults, F10 is the hot key to save the BIOS changes.

[BadUserName]

3 minutes ago, Blai5e said:

You need to get into the BIOS first (mash the DELETE key when the BIOS text is first shown when you boot). F9 is a hot key to load defaults, F10 is the hot key to save the BIOS changes.

F9 brings up the option to change the date and time haha.

Do you mean F5 for default

[Blai5e]

2 minutes ago, BadUserName said:

F9 brings up the option to change the date and time haha.

Do you mean F5 for default

Yes, sorry I was guessing on the hot key (and I thought it was F9)

[BadUserName]

3 minutes ago, Blai5e said:

Yes, sorry I was guessing on the hot key (and I thought it was F9)

All goods, so I have completed that.

[Kirky2k15]

29 minutes ago, BadUserName said:

I’m not sure. That’s the back of the box of my ram. And I’m pretty sure my motherboard doesn’t support DDR4

The memory could be your problem:

 

Memory Types DDR4-1866/2133, DDR3L-1333/1600 @ 1.35V

 

The 6700 only supports upto DDR3 1600 - you have 1866

 

So you should probably just down clock your ram to 1600

[BadUserName]

8 minutes ago, Kirky2k15 said:

The memory could be your problem:

 

Memory Types DDR4-1866/2133, DDR3L-1333/1600 @ 1.35V

 

The 6700 only supports upto DDR3 1600 - you have 1866

 

So you should probably just down clock your ram to 1600

But the thing is that it was doing the whole freezing before I upgraded the ram. I upgraded my ram cause I thought I might needed more. And then it just hasn’t solved it so I don’t think it’s the ram that’s causing the freezing.

[pjotrdegraaf]

did the bios settings help becus i have the same problem and if i hard reset it works totaly fine no blue screen nothing

[pjotrdegraaf]

this video worked for me 

restart pc after

 

[pjotrdegraaf]

nevermind didn`t work 

this were my thermal stats