2080 underperforming significantly

[HyperSlayer1514]

Any game that I play, I barely seem to push more than 60-70 frames with my 1440p 144 hz, before this monitor, with my 1080p, I struggled to reach anything above 50. Some games are worse than others. Siege can reach around 70 on a mix of high and ultra, Overwatch sits at 30-35 on ultra, Apex pushes 65. Every so often I get a few jumps above 75 for a few moments but then the frames go back down soon after.

 

G-Sync is off, I have ample wattage (650 w), drivers are updated (struggles even with older drivers), v-sync is off in game, nvidia control panel has been set to use the 2080 and at 1440p 144hz. I changed to maximum performance in nvidia control panel and replugged all the power cables in. I've used both PCIe x16 slots and neither have any difference in this situation. 

 

I ran a userbenchmark test and it said my GPU is underperforming, significantly. I've asked around on some tech support discords and had very little help. Someone said that userbenchmark is not relevant? If so I can run any other tests that might help diagnose the issue. 

 

I would say the issue might be that I am using 1440p, however I've had the same underperformance issues with my 1080p monitor so I don't believe 1440p has anything to do with it. 

 

Monitor is Acer XB271HU

 

Part List: 

PCPartPicker Part List

Type	Item	Price
CPU	Intel - Core i7-8700K 3.7 GHz 6-Core Processor	$349.99 @ Amazon
CPU Cooler	NZXT - Kraken X62 Rev 2 98.17 CFM Liquid CPU Cooler	$139.89 @ OutletPC
Thermal Compound	Arctic Silver - 5 High-Density Polysynthetic Silver 3.5 g Thermal Paste	$5.89 @ OutletPC
Motherboard	Asus - ROG STRIX Z370-E GAMING ATX LGA1151 Motherboard
Memory	G.Skill - Trident Z RGB 16 GB (2 x 8 GB) DDR4-3200 Memory	$104.99 @ Amazon
Storage	Samsung - 860 Evo 1 TB 2.5" Solid State Drive	$129.99 @ Amazon
Storage	Seagate - Barracuda 3 TB 3.5" 7200RPM Internal Hard Drive	$82.40 @ OutletPC
Video Card	ASUS 2080 ROG STRIX	$794.98 @ Walmart
Power Supply	EVGA - SuperNOVA G3 650 W 80+ Gold Certified Fully Modular ATX Power Supply	$94.99 @ Amazon
Operating System	Microsoft - Windows 10 Pro OEM 64-bit	$139.89 @ OutletPC
Custom	S340 Elite Black	$99.99
	Prices include shipping, taxes, rebates, and discounts
	Total (before mail-in rebates)	$1953.00
	Mail-in rebates	-$10.00
	Total	$1943.00
	Generated by PCPartPicker 2019-07-22 21:06 EDT-0400

Benchmark: https://www.userbenchmark.com/UserRun/18585724

HWMonitor and GPUZ: https://gyazo.com/de539ae212478980c938314332592491 - Utilization should be around 50% but I wasn't able to screenshot quick enough so it is shown as 28%

 

[jones177]

You have a common setup. Run Timespy or FireStrike and compare your scores with others.

 

lots of games are hard to run even with good hardware. Name some titles.

 

Run ASUS GPU TWeak II or MSI Afterburner and turn up your power target if you have not. 

 

 

[HyperSlayer1514]

30 minutes ago, jones177 said:

You have a common setup. Run Timespy or FireStrike and compare your scores with others.

 

lots of games are hard to run even with good hardware. Name some titles.

 

Run ASUS GPU TWeak II or MSI Afterburner and turn up your power target if you have not. 

 

 

So I ran Time Spy and compared to other benchmarks with the same processor and gpu and my score is half of everyone elses. It should not be this low right? https://www.3dmark.com/compare/spy/7879978/spy/5277108/spy/5277169/spy/6712817/spy/4912068

[Ravendarat]

Those guys above you had an overclock going but still, that score is really poor. Is this a new build or did this card replace an old one? If so do you still have the old card by chance? Has it been this bad from day one?

[HyperSlayer1514]

8 minutes ago, Ravendarat said:

Those guys above you had an overclock going but still, that score is really poor. Is this a new build or did this card replace an old one? If so do you still have the old card by chance? Has it been this bad from day one?

I originally had an MSI card that was DOA. It was a pain to get in contact for a replacement so I just refunded the card and went with ASUS. I suppose it has been this bad since day one as I've never truly reached 60fps on my 1080p 60hz monitor, but it was much less noticable as it was just a few frames off. Now with my 1440p 144hz seeing how smooth webpages and the desktop is and then going into a game and seeing it struggle to reach 70 I've taken notice. I don't have the old card since I refunded and switched to ASUS. 

[jones177]

2 hours ago, HyperSlayer1514 said:

So I ran Time Spy and compared to other benchmarks with the same processor and gpu and my score is half of everyone elses. It should not be this low right? https://www.3dmark.com/compare/spy/7879978/spy/5277108/spy/5277169/spy/6712817/spy/4912068

Your CPU score looks low even for stock. It should be round 7780 to 7800 with a frame rate of 26 to 27.  This could be bottlenecking your GPU at 1440p.

 

Here is what my stock i7 7800k did in Times Spy and I got rid of it for bottlenecking my 2080 ti at 1440p.

 

See if your GPU is reaching its power target. If it can't the CPU may be stopping it.

I use MSI Afterburner for this along with a hard to run game or Heaven. 

Uses the power % graph the see if you are on the limit.

With my i7 8700k the 2080 ti could only use 77% of the power limit at 1440p in Heaven and that was with 130% available.

 

 

[00100000]

I was going to suggest that your CPU could've been bottlenecking your GPU until I saw the specs

[Envit0]

Hey! Can you give more info on CPU? I see you are running Kraken, do you have any OC? How are the CPU speeds when you are in game (can check it via NZXT cam also) and CPU usage? This seems like a CPU issue.

[HyperSlayer1514]

18 hours ago, jones177 said:

Your CPU score looks low even for stock. It should be round 7780 to 7800 with a frame rate of 26 to 27.  This could be bottlenecking your GPU at 1440p.

 

Here is what my stock i7 7800k did in Times Spy and I got rid of it for bottlenecking my 2080 ti at 1440p.

 

See if your GPU is reaching its power target. If it can't the CPU may be stopping it.

I use MSI Afterburner for this along with a hard to run game or Heaven. 

Uses the power % graph the see if you are on the limit.

With my i7 8700k the 2080 ti could only use 77% of the power limit at 1440p in Heaven and that was with 130% available.

 

 

I played the most demanding game I have, AC Odyssey, and the power % was 80. I have the power limit to 125 in afterburner. 

[Cypher-Jackson]

GamersNexus mentioned that sometimes you just get a performance lemon.

Not saying thats what it is, it just might be

 

[00100000]

Well, just return it I guess

[HyperSlayer1514]

13 hours ago, Envit0 said:

Hey! Can you give more info on CPU? I see you are running Kraken, do you have any OC? How are the CPU speeds when you are in game (can check it via NZXT cam also) and CPU usage? This seems like a CPU issue.

 

I don't remember overclocking but cpu speeds were 4300, so I suppose I may have and don't remember? CPU usage was at 58% on Siege.

[jones177]

3 hours ago, HyperSlayer1514 said:

I played the most demanding game I have, AC Odyssey, and the power % was 80. I have the power limit to 125 in afterburner. 

Some settings in Odyssey like clutter will affect the CPU and heavy anti aliasing can affect the GPU.

Here is what I get with 1440p ultra settings. 

 

I play at 4k so I drop the anti aliasing to low and that allows the GPU to reach its power target.

 

 

[bignaz]

Driver cleaner or whatever it's called now. Reinstall the drivers.  Perfcap looks like a Christmas tree.  Your card is basically locked in it's base clock. This is software related your card is fine. That's why I'm windows if you open gpuz you will probably see it's still at 1,515.  So run that delete all Nvidia drivers with it. Then run it in safe mode. Reboot and then reinstall drivers and your good.

 

 

This has happened to me before on a dirty driver install. It's not really common but it happens every now and then and your card gets stuck in the base clock pstate. Also delete and reinstall after you get the driver in anything like MSI afterburner. Some times if you got old profiles for a card they can cause issues. I never seen it but people say it caused them issues.

[HyperSlayer1514]

23 minutes ago, jones177 said:

Some settings in Odyssey like clutter will affect the CPU and heavy anti aliasing can affect the GPU.

Here is what I get with 1440p ultra settings. 

 

I play at 4k so I drop the anti aliasing to low and that allows the GPU to reach its power target.

 

 

I have to put settings on a mix of med-high to even get 30-40 fps. 

[HyperSlayer1514]

45 minutes ago, bignaz said:

Driver cleaner or whatever it's called now. Reinstall the drivers.  Perfcap looks like a Christmas tree.  Your card is basically locked in it's base clock. This is software related your card is fine. That's why I'm windows if you open gpuz you will probably see it's still at 1,515.  So run that delete all Nvidia drivers with it. Then run it in safe mode. Reboot and then reinstall drivers and your good.

 

 

This has happened to me before on a dirty driver install. It's not really common but it happens every now and then and your card gets stuck in the base clock pstate. Also delete and reinstall after you get the driver in anything like MSI afterburner. Some times if you got old profiles for a card they can cause issues. I never seen it but people say it caused them issues.

Mind sending a link to the driver cleaner you used? There seems to be plenty floating around and I'm not quite sure which one to use. 

[bignaz]

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

[jones177]

8 hours ago, HyperSlayer1514 said:

I have to put settings on a mix of med-high to even get 30-40 fps. 

You are not going to get the frames that I do since I use a 2080 ti but your goal should be around 60fps ultra high with 115% usage at 1440p. Then putting the AA to medium or low your card should run full out.

 

Check to see if Windows has changed your power management settings. It should be at high performance.

 

13 hours ago, Cypher-Jackson said:

GamersNexus mentioned that sometimes you just get a performance lemon.

Not saying thats what it is, it just might be

 

There is a lot to this.

If you have one computer, one card how will you know if you have a dud?

 

Since I use 2 gaming computers I can always switch out cards to test. That I how I found out that it was my i7 8700k that was causing my FTW3 Ultra to underperform.

There was nothing that I can see in the stock performance of my i7 8700k that would indicate it was faulty an since it runs to spec Intel would not consider it faulty.

 

Also performance between manufacturers and cards in their lineup can can differ a lot.

 

When I bought 2 EVGA 980 ti SC+ cards they ran about the same. 

 

When I bought GTX 1080s, one was an EVGA SC2 and one was a Gigabyte Xtreme.  They were almost impossible to compare. The EVGA always had driver issues that made it underperform and the Gigabyte would crash some games because of its aggressive factory overclock.

 

I went with EVGA(SC2) for my 1080 tis and like the 980 tis they performed about the same. 

 

With the RTX 2080 ti I am using 2 different cards in the EVGA line up and they are hard to compare because of their difficult cooling solutions.  

 

To be honest I use comparison videos to see if my computers are close to ok like this one.

 

  

 

 

 

 

 

 

 

 

 

[HyperSlayer1514]

13 hours ago, bignaz said:

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Thanks for that. I booted into safe mode and followed the instructions and then reinstalled the drivers. Unfortunately, it didn't help in this case, but I truly appreciate you taking the time to try to help. Any other ideas? 

[HyperSlayer1514]

11 hours ago, jones177 said:

You are not going to get the frames that I do since I use a 2080 ti but your goal should be around 60fps ultra high with 115% usage at 1440p. Then putting the AA to medium or low your card should run full out.

 

Check to see if Windows has changed your power management settings. It should be at high performance.

 

There is a lot to this.

If you have one computer, one card how will you know if you have a dud?

 

Since I use 2 gaming computers I can always switch out cards to test. That I how I found out that it was my i7 8700k that was causing my FTW3 Ultra to underperform.

There was nothing that I can see in the stock performance of my i7 8700k that would indicate it was faulty an since it runs to spec Intel would not consider it faulty.

 

Also performance between manufacturers and cards in their lineup can can differ a lot.

 

When I bought 2 EVGA 980 ti SC+ cards they ran about the same. 

 

When I bought GTX 1080s, one was an EVGA SC2 and one was a Gigabyte Xtreme.  They were almost impossible to compare. The EVGA always had driver issues that made it underperform and the Gigabyte would crash some games because of its aggressive factory overclock.

 

I went with EVGA(SC2) for my 1080 tis and like the 980 tis they performed about the same. 

 

With the RTX 2080 ti I am using 2 different cards in the EVGA line up and they are hard to compare because of their difficult cooling solutions.  

 

To be honest I use comparison videos to see if my computers are close to ok like this one.

 

  

 

 

 

 

 

 

 

 

 

Power management settings is set to high performance. 

[HyperSlayer1514]

I don't know if this is relevant at all, but with Kombustor and FurMark, the GPU manages to reach 98% load/usage, but when in game it barely peaks 60

[bignaz]

Ok this happend in wow. It's a blizzard game so worth a shot. I had this issue in wow. What fixed was enable full screen. Then go to windowed mode.  Try switching those modes around. I don't know why but that's fixed it when it happened to me on wow last year. 

[HyperSlayer1514]

12 minutes ago, bignaz said:

Ok this happend in wow. It's a blizzard game so worth a shot. I had this issue in wow. What fixed was enable full screen. Then go to windowed mode.  Try switching those modes around. I don't know why but that's fixed it when it happened to me on wow last year. 

That didn't help Overwatch, but I'm also having this issue in any game, whether it is on Battle.net or not.

[bignaz]

Ok let's try this 

 

 

Hi to Nvidia control panel. Manage 3d settings. Go to power management. See what it says. Try picking optimal if it's on performance or picking performance if it's on optimal. Reboot and see if your card in windows down clocks and then boost to it's boots clocks in windows or still staying at it's base clock.

[bignaz]

If that don't work you can go into MSI afterburner. Crtl f the. Pick a point. Maybe 2ghz or so. Click it press crtl L. Lock the card to that clock and try that.  Then to unlock it same thing. Click it and hit Ctrl L.

 

Sorry for the slow response's I'm doing some benching right now.