CANNOT PING ANY COMPUTER ON MY NETWORK

[Snotrap]

PLEASE HELP!

 

Ever since moving into my new house and using the Telstra Smart Modem I have been unable to ping my web server, even access it from the outside. Nothing is working.

 

Any suggestions are appreciated!

 

[SupaKomputa]

Disable firewall.

[SupaKomputa]

or your ICMP port might be firewalled. to open it follow this page:

https://www.howtogeek.com/howto/windows-vista/allow-pings-icmp-echo-request-through-your-windows-vista-firewall/

[Master Disaster]

You need to confirm all IP Addresses, Subnets, Gateways and DNS servers are configured properly.

1 minute ago, SupaKomputa said:

Disable firewall.

Any half decent firewall will automatically allow internal connections with no user input.

[Snotrap]

1 minute ago, SupaKomputa said:

Disable firewall.

Done, did an ipconfig on both machine and the subnet mask is different, 255.255.255.0 + 255.255.255.255.
Would this be causing the problem? If so how do I fix it?

[SupaKomputa]

1 minute ago, Snotrap said:

Done, did an ipconfig on both machine and the subnet mask is different, 255.255.255.0 + 255.255.255.255.
Would this be causing the problem? If so how do I fix it?

yes subnet should be the same.

[Master Disaster]

Just now, Snotrap said:

Done, did an ipconfig on both machine and the subnet mask is different, 255.255.255.0 + 255.255.255.255.
Would this be causing the problem? If so how do I fix it?

Yep, there's your problem.

 

Change it in network settings on Windows.

[Snotrap]

3 minutes ago, Master Disaster said:

Yep, there's your problem.

 

Change it in network settings on Windows.

Yep, fixed. Thanks