(slaps hood) This bad boy can fit so many unexplained crashes to black in it!

[DoctorCheese]

Hi!

 

Problem:

System crashes to black, no BSOD, nothing logged in Event Viewer, thermals are all within reason.  PC still seems to be on, tower light on, must hard power-off and on again.  

 

When: 

A. Mid-game (mostly Apex on low settings, 90-100fps!)

or

B. Right after exiting to desktop. 

 

Specs: 

Windows 10 Home 64 Bit

ASRock AB350M Pro 4 (mATX)

Ryzen 5 1600 (not overclocked)

Noctua NH-U12S Tower Cooler

2x 8gb DDR4 Team Dark Pro  (stock is 3200mhz 14-14-14-31, I have it running at augmented XMP 2.0 settings-- didn't touch timings, just lowered freq to 3000mhz to solve a previous Memory Management BSOD problem)

1070ti MSI Duke (not overclocked)

250gb 970 Evo NVME SSD

1TB WD 5400 HDD

750W 80+Gold G3 EVGA PSU (fan facing down)

Fractal Define Mini C case 

2- 140mm intake fans front, 2- 120mm exhaust fans back and top

1440p 144hz 27" IPS

 

What I've done so far:

-Clean DDU uninstall/newest GPU driver installed

-Updated Windows 

-Updated BIOS

-Ran Windows Memory Diagnostic & memtest86

-Logged temps with HWinfo64 up until crash

-Removed case sides for even more airflow

-upgraded PSU from 550W to 750W

-bumped up GPU power limit in Afterburner slightly.  

 

Any thoughts?  I feel like the PSU is ruled out.  Memory, GPU and Mobo are the main culprits, but I can't find the smoking gun.  

 

[jaslion]

6 minutes ago, DoctorCheese said:

Hi!

 

Problem:

System crashes to black, no BSOD, nothing logged in Event Viewer, thermals are all within reason.  PC still seems to be on, tower light on, must hard power-off and on again.  

 

When: 

A. Mid-game (mostly Apex on low settings, 90-100fps!)

or

B. Right after exiting to desktop. 

 

Specs: 

Windows 10 Home 64 Bit

ASRock AB350M Pro 4 (mATX)

Ryzen 5 1600 (not overclocked)

Noctua NH-U12S Tower Cooler

2x 8gb DDR4 Team Dark Pro  (stock is 3200mhz 14-14-14-31, I have it running at augmented XMP 2.0 settings-- didn't touch timings, just lowered freq to 3000mhz to solve a previous Memory Management BSOD problem)

1070ti MSI Duke (not overclocked)

250gb 970 Evo NVME SSD

1TB WD 5400 HDD

750W 80+Gold G3 EVGA PSU (fan facing down)

Fractal Define Mini C case 

2- 140mm intake fans front, 2- 120mm exhaust fans back and top

1440p 144hz 27" IPS

 

What I've done so far:

-Clean DDU uninstall/newest GPU driver installed

-Updated Windows 

-Updated BIOS

-Ran Windows Memory Diagnostic & memtest86

-Logged temps with HWinfo64 up until crash

-Removed case sides for even more airflow

-upgraded PSU from 550W to 750W

-bumped up GPU power limit in Afterburner slightly.  

 

Any thoughts?  I feel like the PSU is ruled out.  Memory, GPU and Mobo are the main culprits, but I can't find the smoking gun.  

 

For memory create a bootable usb with memtest 86 on it and boot from that and run the tests
For gpu just start some benchmark like unigene superposition or something and let it run (after the test it just continues running forever)

Mobo well if all else is good then boom there it is.

 

However what are your temps? Also ryzen gen 1 is picky with ram so try a setting where it runs significantly slower like 2133 or 2400 mhz.

[DoctorCheese]

1 minute ago, jaslion said:

For memory create a bootable usb with memtest 86 on it and boot from that and run the tests
For gpu just start some benchmark like unigene superposition or something and let it run (after the test it just continues running forever)

 Mobo well if all else is good then boom there it is.

  

 However what are your temps? Also ryzen gen 1 is picky with ram so try a setting where it runs significantly slower like 2133 or 2400 mhz.

-Did that with memtest86, all came out fine.  

-Will try another GPU benchmark and see what happens.

-If those both check out, I'd still like to know what is happening, and what specifically is wrong with the Mobo. 

 

Temps: CPU tops at around 45C, GPU at about 73.  

I'll tinker with the RAM speed and see what happens. 

 

the devil in me is always looking for an excuse to upgrade my mobo & go for a new Ryzen, but I'm trying to be reasonable.  

[RozRocks]

Try reseating the RAM, I've seen it cause a lot of strange issues.

[DoctorCheese]

12 minutes ago, RozRocks said:

Try reseating the RAM, I've seen it cause a lot of strange issues.

Did that recently, but wouldn't hurt to try again.  Thanks!

 

[RozRocks]

You could also rule out a GPU issue by replacing the GPU for a bit and see if the issue persists. Because its not displaying anything when it dies, it could be a GPU related issue.

[DoctorCheese]

9 minutes ago, RozRocks said:

You could also rule out a GPU issue by replacing the GPU for a bit and see if the issue persists. Because its not displaying anything when it dies, it could be a GPU related issue.

Someone else mentioned this, but how do I do this without an APU or a spare GPU lying around?

[RozRocks]

Yea, you would need a spare GPU, maybe if you have an old pc laying around you might be able to scrap it from that. It doesn't need to be powerful or anything. Even an old Dell Optiplex or something along those lines would do.