8 Gb ram not working only 4GB

[macfilms]

help i have a issue with my 2 channel 8 gb ram i can't start my pc with both 4 gb stivks installed i got windows 7. i can't see anything if i start the pc with both 4 gb's installed.

 

ASUS M5A97 LE R2.0

AMD HD6670 AND A GTX 650 IT

AMD 6300 6-CORE

PNY 8GB 2 CHANNEL 

SANDISK SSD 64GB

[Tmh85]

Did you get 32 bit windows 7 or 64 bit?

[HK_Rage]

One of the sticks is dead most likely, I'd return the entire pack and get a refund.

[target39]

See if the BIOS detects them. If not, try clearing the CMOS, and reinserting it in different slot configurations.

[macfilms]

Did you get 32 bit windows 7 or 64 bit?

32

[zxcvbnmmssdh]

Have you tried different slot configs?

[ross06187]

CHECK FIRST do both stick work on there own or do you have one did stick?

 

1  are you using the correct slots.  you need to use two slots of the same channel/colour.  look in the manual to find the exact ones. 

 

2  did you mess with the memory speed / timings in the bios?

 

3  update the bios, this generally add more memory compatibility.

 

4 look though the mother bored supported hard where and check if your ram modules are supported

[DarrenP]

32

Found your problem, 32Bit OS's can only utilize unto 4GB of RAM.

[macfilms]

See if the BIOS detects them. If not, try clearing the CMOS, and reinserting it in different slot configurations.

if i try turning on the pc with both sticks it will not show anything on the screen.

[sperkowsky]

32

thats the issue

[Cryptonite]

help i have a issue with my 2 channel 8 gb ram i can't start my pc with both 4 gb stivks installed i got windows 7. i can't see anything if i start the pc with both 4 gb's installed.

 

ASUS M5A97 LE R2.0

AMD HD6670 AND A GTX 650 IT

AMD 6300 6-CORE

PNY 8GB 2 CHANNEL 

SANDISK SSD 64GB

always, as in ALWAYS get a 64 bit OS.

 

32 bit can't even use the full potential of 4 gig, it uses something like 3.6 gb

[macfilms]

Found your problem, 32Bit OS's can only utilize unto 4GB of RAM.

Ok thank you i need to get 64-bit

[ross06187]

32

 

if you have 32 bit windows you will only be-able to use 4gb of ram.  but you should still be able to boot with any larger amount the os just wont use any of it.

[DarrenP]

Ok thank you i need to get 64-bit

Yes-sir-e-bob you do. Always get 64Bit just in case