Driver issues (2060)

[Sasha2D]

Hey all! I have just built my first PC!
Having troubles with the drivers, so I will tell you what I did.

After I finished building, I installed Windows 10 from an official Microsoft USB drive. I started to download GeForce Experience and paused it at 40% because it was taking too long. (Slow af internet.) I downloaded the lastest driver and when it was done, it said that the driver was not compatible with my version of Windows. After that I finished installing GeForce Experience, and it installed the driver as well. (I assume the same one.) It also said it was not compatible. Then I activated Windows. Still not working. Then I updated Windows. (That took a while.) Still not working. I finally restarted the PC, and GeForce Experience still tells me the driver is not compatible! Help! I know the issue is probably something really small and stupid, but I've run out of ideas.

 

System specs:

 

CPU: AMD Ryzen 5 2600

GPU: RTX 2060 (Zotac AMP Gaming)

RAM: G.SKILL TridentZ RGB 16GB (2 x 8GB) 

SSD (and boot drive): WD Blue 1 TB SATA M.2

MOBO: MSI 450 Tomahawk

HDD: Seagate BarraCuda 3TB 7200 RPM

PSU: Corsair CX450M

 

[Taintedmind]

Download CPU-Z to see if the system is properly recognizin your graphics card.  I would also not recommend installin the GeForce Experience, since it has many issues and doesn't really enhance your enjoyment.  They also recommend lower settings for many, if not all, of your games durin many of their driver updates (known from experience).

 

You can also try installin an older driver, instead of the latest one.  You can Google to see if there were issues w/whatever version you're lookin to install, then choose that version if there's little to no issues w/it reported in mass.

[Sasha2D]

2 hours ago, Taintedmind said:

Download CPU-Z to see if the system is properly recognizin your graphics card.  I would also not recommend installin the GeForce Experience, since it has many issues and doesn't really enhance your enjoyment.  They also recommend lower settings for many, if not all, of your games durin many of their driver updates (known from experience).

 

You can also try installin an older driver, instead of the latest one.  You can Google to see if there were issues w/whatever version you're lookin to install, then choose that version if there's little to no issues w/it reported in mass.

CPUZ is telling me that's it's using Microsoft Basic Display Adapter.

[Taintedmind]

Your system should be recognizin your graphics card, then updatin to a basic auto-downloaded driver; it's not detectin your graphics card then, if it's givin you that as a graphics card along w/not auto-updatin.

 

If your card is under warranty, then you might have to return it to the retailer for a new one or go through Zotac if it's out of the original vendors warranty period (30-90 days, usually).

[Sasha2D]

5 hours ago, Taintedmind said:

Download CPU-Z to see if the system is properly recognizin your graphics card.  I would also not recommend installin the GeForce Experience, since it has many issues and doesn't really enhance your enjoyment.  They also recommend lower settings for many, if not all, of your games durin many of their driver updates (known from experience).

 

You can also try installin an older driver, instead of the latest one.  You can Google to see if there were issues w/whatever version you're lookin to install, then choose that version if there's little to no issues w/it reported in mass.

CPUZ is telling me that's it's using Microsoft Basic Display Adapter.

 

1 hour ago, Taintedmind said:

Your system should be recognizin your graphics card, then updatin to a basic auto-downloaded driver; it's not detectin your graphics card then, if it's givin you that as a graphics card along w/not auto-updatin.

 

If your card is under warranty, then you might have to return it to the retailer for a new one or go through Zotac if it's out of the original vendors warranty period (30-90 days, usually).

People on the Nvidia fourms are telling me to do this: https://forums.geforce.com/default/topic/1152232/geforce-drivers/help-with-drivers-not-compatible/?offset=8#6102577

[Taintedmind]

That's a standard thing to do, but it might not work due to the actual graphics card not bein detected.  I would recommend doin it prior to goin through a return process, since if it works then it'll save you a bunch of time.

 

Download the DDU

Download the Newest Drivers

Restart into Safe-Mode (Hold <Shift> when you hit Restart; there's videos to help you on YouTube, if needed)

Uninstall the software, while also not allowin DDU to auto-update

Set the DDU software to <Shutdown> your computer after un-installation of the NVIDIA Drivers

Once they're deleted and the computer is off, then unplug your internet and fresh install the NVIDIA drivers (Click Drivers-only and Custom afterwards, then hit the box on the bottom for Fresh Install)

Do not install the GeForce Experience, since it generally slows down the computer and isn't worth the space on the hard drive, even if it's small

 

This process worked for my RTX 2080 when I had it, but it also recognized my graphics card the first time after hardware installation.

 

You can also go to the AMD website and update your chipset, since some of the older AMD updates conflict w/NVIDIA graphics cards and updatin the chipset usually addresses the issue, especially in APUs (AMD processors w/integrated graphics).

[Taintedmind]

To find your Downloads from your NVIDIA website question: attempt to save somethin and look where it's attemptin to save to, then look there for w/e you've already downloaded, like the DDU program and NVIDIA Drivers.

 

If you're usin Chrome and your download tabs are still at the bottom, then click the arrow and hit <Show in Folder>.

[Kc7vwc]

9 hours ago, PeppermintPillow said:

Hey all! I have just built my first PC!
Having troubles with the drivers, so I will tell you what I did.

After I finished building, I installed Windows 10 from an official Microsoft USB drive. I started to download GeForce Experience and paused it at 40% because it was taking too long. (Slow af internet.) I downloaded the lastest driver and when it was done, it said that the driver was not compatible with my version of Windows. After that I finished installing GeForce Experience, and it installed the driver as well. (I assume the same one.) It also said it was not compatible. Then I activated Windows. Still not working. Then I updated Windows. (That took a while.) Still not working. I finally restarted the PC, and GeForce Experience still tells me the driver is not compatible! Help! I know the issue is probably something really small and stupid, but I've run out of ideas.

 

System specs:

 

CPU: AMD Ryzen 5 2600

GPU: RTX 2060 (Zotac AMP Gaming)

RAM: G.SKILL TridentZ RGB 16GB (2 x 8GB) 

SSD (and boot drive): WD Blue 1 TB SATA M.2

MOBO: MSI 450 Tomahawk

HDD: Seagate BarraCuda 3TB 7200 RPM

PSU: Corsair CX450M

 

Nvidia has TWO driver sets. If you downloaded the regular drivers, go back to Nvidia's drivers page & get the DCH drivers. 

No idea what the difference is, but my wife's machine can use the regular but mine requires the DCH ones or it tells me I don't have Nvidia hardware in my system. Gtx 970 in hers, RTX 2060 in mine. 

[Sasha2D]

The drivers work now because I updated Windows for the second time. Dont know why it didn't just do it all together but okay!

[RyzenDoctor]

2 hours ago, PeppermintPillow said:

The drivers work now because I updated Windows for the second time. Dont know why it didn't just do it all together but okay!

I was going to say, the most recent nvidia drivers require the most recent version of Windows, their drivers will do this until Windows is up to date. I’ve noticed this behavior since the creators update