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Do I need a case number?

AYDANN6ix9ine
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Does the form require it? If yes, then you need one. Otherwise just leave it empty.

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5 minutes ago, AYDANN6ix9ine said:

So I'm on the ASUS RMA Submit Form but at the bottom it asks if I had talked to the ASUS Support Team and if so, provide a case number. Is this needed for an RMA process? It seems kind of important so I am not sure.

Well reading that it means only supply when if you have spoken with support before and received a case number. 

 

So, no. 

 

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