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Windows doesn't recognize PS4 controller

Gaschco
By Gaschco
in Troubleshooting
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I bought a dualshock to play MHW, it arrived yesterday, but I just can't get it to work.

I googled and googled and nobody has an answer to this problem, but maybe someone here has had the same issue and knows how to fix it.

When I plug in my dualshock nothing shows up in windows, nothing, not in the device manager and anywhere else, it's like the controller isn't even plugged in, I tried all the USB ports, I tried connecting it via bluetooth but it never shows up, it's basically invisible to my computer.
The controller works just fine on my laptop, via cord and via bluetooth, I tried installing DS4Windows but that didn't help much, my other generic controller works perfectly fine too.
I even reinstalled windows, but that didn't help, the controller is invisible to my computer via cord and via bluetooth, does anybody know how to fix this?

 

Not even the HID-compliant game controller thing shows up in the device manager, even though the controller is charging and the orange light is lit up.

 

I hope I can get this fixed.

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Posted (edited)
4 hours ago, Gaschco said:

 

I bought a dualshock to play MHW, it arrived yesterday, but I just can't get it to work.

I googled and googled and nobody has an answer to this problem, but maybe someone here has had the same issue and knows how to fix it.

When I plug in my dualshock nothing shows up in windows, nothing, not in the device manager and anywhere else, it's like the controller isn't even plugged in, I tried all the USB ports, I tried connecting it via bluetooth but it never shows up, it's basically invisible to my computer.
The controller works just fine on my laptop, via cord and via bluetooth, I tried installing DS4Windows but that didn't help much, my other generic controller works perfectly fine too.
I even reinstalled windows, but that didn't help, the controller is invisible to my computer via cord and via bluetooth, does anybody know how to fix this?

 

Not even the HID-compliant game controller thing shows up in the device manager, even though the controller is charging and the orange light is lit up.

 

I hope I can get this fixed.

Is it an official Sony DS4? Does it work with a PS4?

 

I just grabbed my DS4, downloaded DS4Windows, and more or less I'm up and running with relatively little fuss (over USB, haven't tried Bluetooth yet).

 

EDIT: Bluetooth works like a charm too. This is actually pretty nifty.

Edited by AbydosOne

Main System (Byarlant): Ryzen 9 5950X | Asus B550-Creator ProArt | EK 240mm Basic AIO | 32GB G.Skill DDR4 3600MT/s CL16 | XFX Speedster SWFT 210 RX 6600 | Samsung 990 PRO 2TB / Samsung 990 EVO Plus 4TB | Corsair RM750X | StarTech 4× USB 3.0 Card | Realtek RTL8127 10G NIC | Hyte Y60 Case | Dell U3415W Monitor | Keychron K12 Blue (RGB backlight)

 

Laptop (Narrative): Lenovo Flex 5 81X20005US | Ryzen 5 4500U | 16GB DDR4 3200MT/s (soldered) | Vega II 384SP Graphics | SKHynix P31 1TB NVMe SSD | Intel AX200 Wifi | Asus 2.5G USB NIC | Asus ProArt PA278QV | Keychron K4 Brown (white backlight)

 

Proxmox Server (Veda): Ryzen 7 3800XT | ASRock Rack X470D4U | Corsair H80i v2 | 128GB Micron DDR4 ECC 3200MT/s | 2× Samsung PM963a 960GB SSD / 4× WD 10TB / 4× Seagate 14TB Exos / 4× Micron MX500 2TB / 8× WD 12TB (custom external SAS enclosure) | Seasonic Prime Fanless 500W | Intel X550-T2 10G NIC | LSI 9300-8i HBA | Adaptec 82885T SAS Expander | Fractal Design Node 804 Case

 

Proxmox Server (La Vie en Rose): GMKtec Mini PC | Ryzen 7 5700U | 32GB Lexar DDR4 (SODIMM) | Vega II 512SP Graphics | Lexar 1TB 610 Pro SSD | 2× Realtek 8125 2.5G NICs


Media Center/Video Capture (Jesta Cannon): Ryzen 5 1600X | ASRock B450M Pro4 R2.0 | Noctua NH-L12S | 16GB Crucial DDR4 3200MT/s | EVGA GTX750Ti SC | UMIS NVMe SSD 256GB / TEAMGROUP MS30 1TB | Corsair CX450M | Viewcast Osprey 260e Video Capture | TrendNet (AQC107) 10G NIC | LG WH14NS40 BD-ROM | Silverstone Sugo SG-11 Case | Sony XR65A80K

 

Workbench (Doven Wolf): Lenovo m715q | Ryzen Pro 3 2200GE | 16GB Crucial DDR4 3200MT/s (SODIMM) | Vega 8 Graphics | SKHynix (OEM) 256GB NVMe SSD | uni 2.5G USB NIC | HDMI add-in module

 

Network:

Spoiler 
                       ┌─────────────── Office/Rack ───────────────────────────────────────────────┐
Google Fiber Webpass ── Cloud Gateway Max ══╦═ Pro XG 8 ══╦═ Flex 2.5-8 ══╦═ Doven Wolf
                      La Vie en Rose (DNS) ═╬═ Narrative  ╠═ Veda-NAS     ╠═ La Vie en Rose (vmbr)
                                Veda (DNS) ─┘             ╠═ Veda (vmbr)  ├─ Ptolemy (vmbr)
╔═════════════════════════════════════════════════════════╩═ Ptolemy-NAS  ├─ Veda (Mgmt)
║   ┌ Closet ┐      ┌───────── Bedroom ─────────┐                         └─ Veda (IPMI)
╚═══ Flex XG ══╦╤═══ Flex XG ══╤╦═ Byarlant
       (PoE)   ║│              │╠═ Narrative 
Kitchen Jack ══╣└─ Dual PoE ┐  │╚═ Jesta Cannon*
   (Testing)   ║┌─ Injector ┘  └── Work Laptop
     Bedroom ══╝│        ┌─────── Media Center ────────────────────────────┐
     Jack #2    └──────── Switch 8 ────────────┬─ nanoHD Access Point (PoE)
Notes:                                         ├─ Sony PlayStation 4 
─── is Gigabit / ═══ is Multi-Gigabit          ├─ Pioneer VSX-S520
* = cable passed from Bedroom to Media Center  └─ Sony XR65A80K (Google TV)
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