Authentication fail #9

[norvad]

Hey, I'm new to the LTT forum but been following LTT for a long time and today saw the video about changing OS on a LG phone. And thought maybe LTT forum can help me out with my case.. 

Long time ago i deleted a google app from my LG Volt 2 (Model: LS751) and it just shut down. When i try turn it on i get authentication fail #9 and it won’t go further than LG boot logo. I know that its a cheap phone but i need a secondary phone for phone calls, i was wondering if anyone know how to fix it? I wasn’t able to install new firmware using LGs firmware application on pc

[.Apex.]

7 minutes ago, norvad said:

I know that its a cheap phone but i need a secondary phone for phone calls, i was wondering if anyone know how to fix it? I wasn’t able to install new firmware using LGs firmware application on pc

Which application did you use?

https://www.lg.com/us/support/cell-phones

This one can reformat your phone, never used LG Bridge, I've used LG Mobile Support Tool and I know that one worked great, but anyway be aware that you might lose all the data on your phone, I actually forgot but I'm pretty sure it removes everything

 

Might wanna go into Download Mode so you don't have to boot into the OS, and download LG drivers for that to work properly

[norvad]

4 minutes ago, _Syn_ said:

Which application did you use?

https://www.lg.com/us/support/cell-phones

This one can reformat your phone, never used LG Bridge, I've used LG Mobile Support Tool and I know that one worked great, but anyway be aware that you might lose all the data on your phone, I actually forgot but I'm pretty sure it removes everything

 

Might wanna go into Download Mode so you don't have to boot into the OS, and download LG drivers for that.

Yes I've tried the Bridge and Tool too, applications can't find the phone. 

I do not have anything it I'll try anything that might help

[.Apex.]

11 minutes ago, norvad said:

Yes I've tried the Bridge and Tool too, applications can't find the phone. 

I do not have anything it I'll try anything that might help

Well did you install LG drivers and boot into Download Mode?

[norvad]

7 minutes ago, _Syn_ said:

Well did you install LG drivers and boot into Download Mode?

Yes i installed both, It says "Can not connect. Disconnect the USB cable from your computer and reconnect "

Do i need to do something with the downloaded LG drivers ? 

[.Apex.]

1 minute ago, norvad said:

Yes i installed both, It says "Can not connect. Disconnect the USB cable from your computer and reconnect "

Do i need to do something with the downloaded LG drivers ? 

Just install the LG drivers, there's nothing else to do, and are you aware what Download Mode is? i'm confused

[norvad]

1 minute ago, _Syn_ said:

Just install the LG drivers, there's nothing else to do, and are you aware what Download Mode is? i'm confused

Its installed.

screen on my phone says Firmware update I guess thats the Download mode (Volume up button)

[.Apex.]

4 minutes ago, norvad said:

Its installed.

screen on my phone says Firmware update I guess thats the Download mode (Volume up button)

yes exactly, then it seems like your PC is not recognizing the drivers correctly, not sure how to fix that it's a whole other story

[norvad]

Just now, _Syn_ said:

yes exactly, then it seems like your PC is not recognizing the drivers correctly, not sure how to fix that it's a whole other story

PC is detecting the phone and i tried to troubleshoot the phone and it says usb composite device can't work properly with usb 3.0

Trying to figure out what it means

[.Apex.]

Just now, norvad said:

PC is detecting the phone and i tried to troubleshoot the phone and it says usb composite device can't work properly with usb 3.0

Trying to figure out what it means

Possibly because you don't have native 3.0 support? try using a USB 2.0 port

[norvad]

5 minutes ago, _Syn_ said:

Possibly because you don't have native 3.0 support? try using a USB 2.0 port

Tried on 3 different PCs all support 3.0 and 2.0 ports. Not working for some reasons 

[norvad]

Anyone ?