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1 minute ago, LukeTheCoder05 said:

Well, I'm pretty sure the support-US is for the US people. Try searching another email for where you are.

uhmm… I'm already at the last process of the warranty claim. Then I need to send it after they verify and get approval. 

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Just now, CringeFire said:

uhmm… I'm already at the last process of the warranty claim. Then I need to send it after they verify and get approval. 

Ok well it should be fine. If otherwise, They would probably correct it.

Not sure about you but I think my 7 year old CPU still rips

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https://support.razer.com/

 

But if you are already doing RMA, you should have all info from them. Including what method you are to use when communicating with Razer.

^^^^ That's my post ^^^^
<-- This is me --- That's your scrollbar -->
vvvv Who's there? vvvv

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What did you do to it?

Phone 1 (Daily Driver): Samsung Galaxy Z Fold2 5G

Phone 2 (Work): Samsung Galaxy S21 Ultra 5G 256gb

Laptop 1 (Production): 16" MBP2019, i7, 5500M, 32GB DDR4, 2TB SSD

Laptop 2 (Gaming): Toshiba Qosmio X875, i7 3630QM, GTX 670M, 16GB DDR3

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On 4/9/2019 at 1:36 AM, LoGiCalDrm said:

https://support.razer.com/

 

But if you are already doing RMA, you should have all info from them. Including what method you are to use when communicating with Razer.

Hey, just a few questions. Does razer collect the product IMEI, serial no. and the part no. for warranty replacements?

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51 minutes ago, CringeFire said:

Hey, just a few questions. Does razer collect the product IMEI, serial no. and the part no. for warranty replacements?

Probably part no. and serial no. to keep track of what issues there are in which models etc.I haven't personally dealt with Razer support, most RMA requests around here are done through store. And they get that info from receipt.

^^^^ That's my post ^^^^
<-- This is me --- That's your scrollbar -->
vvvv Who's there? vvvv

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Just now, LoGiCalDrm said:

Probably part no. and serial no. to keep track of what issues there are in which models etc.I haven't personally dealt with Razer support, most RMA requests around here are done through store. And they get that info from receipt. 

How about IMEI?

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