Seagate HDD Not working

[OhItsRem]

I got a new Seagate 2TB Barracuda HDD, It shows up in my BIOS and in Device Manager, but when I go to disk manager It isn't there, I've downloaded Seagates tools and everything, No luck. I'm at a loss on what to do.


System specs:
Mobo: Asus Prime B350 Plus
CPU: AMD Ryzen 7 1700
Mem: 4x8GB DDR4
GFX: GTX 1080

 

[Imbellis]

I'd assume that it's not partitioned:

• search "Disk Management"
• Select the drive (Make sure you're certain it's the correct one)
• Right-click at the bottom, selecting "format"

I don't have a drive to do this on right now, so I'm eyeballing it from here on:

• If it asks to make a new partition, do so.
• If there are formatting types, go with NTFS (or something like that). Default will be FAT32.

[OhItsRem]

2 minutes ago, Imbellis said:

I'd assume that it's not partitioned:

• go to "Disk Management"
• Select the drive (Make sure you're certain it's the correct one)
• Right-click at the bottom, selecting "format"

I don't have a drive to do this on right now, so I'm eyeballing it from here on:

• If it asks to make a new partition, do so.
• If there are formatting types, go with NTFS (or something like that). Default will be FAT32.

My problem is, I can't partition it because it doesn't even show that its there, its plugged up, it has power, but it just will not let me partition it or anything

[Imbellis]

Have you tried changing SATA ports (and cables) or unplugging another HDD to see if that'll cause this one to show up? Does the drive feel like it is spinning up? (Hold your hand against it)

 

[OhItsRem]

Just now, Imbellis said:

Have you tried changing SATA ports (and cables) or unplugging another HDD to see if that'll cause this one to show up?

 

Yes, should I just send it back and get a new one?

[Imbellis]

Just now, OhItsRem said:

Yes, should I just send it back and get a new one?

I'd wait on that for now. Others may have thoughts.

Could you try the HDD in other systems? What specific HDD (skew code) and CPU do you have?

 

Edit:

Quote

It could be an OS issue of some sort. Try updating your Windows if you have available updates. Also try resetting or updating your BIOS as well. Update and/or reinstall the chipset driver as well.
You could also try running Ubuntu Live USB/DVD, just to see if that OS is capable of properly recognizing the drive.

1

Seems like the a similar problem - you could try doing that stuff.

[OhItsRem]

13 minutes ago, Imbellis said:

I'd wait on that for now. Others may have thoughts.

Could you try the HDD in other systems? What specific HDD (skew code) and CPU do you have?

I tried it in another system, BIOS detected it, couldn't install windows on it, wasn't showing up
The drive I am using is an ST2000DM006 
and the CPU is YD1700BBAEBOX (I think those are the skew codes?)

[seagate_surfer]

Go to this page, go to the end and find where it says "Firmware downloads", enter the serial number of your HDD and check if you have available updates:

• https://www.seagate.com/support/downloads/

And if you already tried the this, also tried hard drive in another machine and if you already tried a different drive in the same machine where the problem appeared originally and the problem follows the hard drive then the problem is the hard disk.