Problem with rx570

[eduardog16]

 

I just bought my first GPU rx570 and the first time I plug it in work fine (kinda) my PC did recognize but when I open a game (apex) I try to adjust video settings and crash I got a full green screen, then restart the PC and won't start so I have to restore my PC.
Already reinstall the drivers (all and drivers) and still won't work, I try update from device manager and also get green screen but this time I couldn't restore my PC so I install a clean windows 10
Know my PC won't recognize my GPU, if I install latest driver it says "Error 1603" so I try install other drivers and install perfectly, but still won't recognize.
I have try a lot of things and nothing work.

Ryzen 3 2200g
Gygabite b350 dh3s
8 GB ram

Evga 450w 

Help pls.

I hope you can understand me, English isn't my first language. 

Thanks.

[Turtle Rig]

3 minutes ago, eduardog16 said:

 

I just bought my first GPU rx570 and the first time I plug it in work fine (kinda) my PC did recognize but when I open a game (apex) I try to adjust video settings and crash I got a full green screen, then restart the PC and won't start so I have to restore my PC.
Already reinstall the drivers (all and drivers) and still won't work, I try update from device manager and also get green screen but this time I couldn't restore my PC so I install a clean windows 10
Know my PC won't recognize my GPU, if I install latest driver it says "Error 1603" so I try install other drivers and install perfectly, but still won't recognize.
I have try a lot of things and nothing work.

Ryzen 3 2200g
Gygabite b350 dh3s
8 GB ram

Evga 450w 

Help pls.

I hope you can understand me, English isn't my first language. 

Thanks.

Welcome to Red Hell.  Try a different PCIe slot and set your BIOS to defaults and let us know.  You may need to run DDU "Display Driver Uninstaller" in safe mode and that may work as well.

[eduardog16]

19 minutes ago, Turtle Rig said:

Welcome to Red Hell.  Try a different PCIe slot and set your BIOS to defaults and let us know.  You may need to run DDU "Display Driver Uninstaller" in safe mode and that may work as well.

Already did DDU and didn't work, I will try another PCIe slot I hope it works

thanks  

[Turtle Rig]

Just now, eduardog16 said:

Already did DDU and didn't work, I will try another PCIe slot I hope it works

thanks  

Thank you for following my steps to solve this.  I really hope the PCIe slot is busted.  Let us know!  cross your fingers my friend.

[eduardog16]

didn,t work :(

[conowizard]

is there anything physically wrong with the card?

[eduardog16]

20 minutes ago, conowizard said:

is there anything physically wrong with the card?

No, I hope no, first time I plug it works fine, now wont

[ch3w2oy]

Is it a used card? 

 

Post a screen shot of GPU-Z so we can see the specs..

[eduardog16]

Just now, ChewToy! said:

Is it a used card? 

 

Post a screen shot of GPU-Z so we can see the specs..

is new and gpu-z wont detected...

 

device manager also wont detected

[ch3w2oy]

Have you tried any other pcie slot? 

[eduardog16]

Just now, ChewToy! said:

Have you tried any other pcie slot? 

yes, same problem.

[Stefan Payne]

Just now, eduardog16 said:

yes, same problem.

What 450W EVGA is it exactly?? What 2 Letters??

Have you access to another PSU?

 

Tried the 19.2.2 Driver??

[eduardog16]

 

Just now, Stefan Payne said:

What 450W EVGA is it exactly?? What 2 Letters??

Have you access to another PSU?

 

Tried the 19.2.2 Driver??

450 BT and I dont have another psu.

[Stefan Payne]

Just now, eduardog16 said:

450 BT and I dont have another psu.

You have a Friend that could lend you a PSU??
It might be that the Transient of the GPU is something your cheap PSU can't deal with.

 

Random reboots are a sign of bad PSU/PSU Problem.

[eduardog16]

Just now, Stefan Payne said:

You have a Friend that could lend you a PSU??
It might be that the Transient of the GPU is something your cheap PSU can't deal with.

 

Random reboots are a sign of bad PSU/PSU Problem.

I dont have but I tried get one. thanks.

[Stefan Payne]

8 minutes ago, eduardog16 said:

I dont have but I tried get one. thanks.

Yeah, that's the only thing you can do right now.

 

You can go to Gaming -> Global Settings -> Global Wattman and go to power Limit (%) and move the slider to the hard left. That might fix it temporarily until you get a new, good quality PSU.

 

Where do you live? 
What PSU are available??

[eduardog16]

6 hours ago, Stefan Payne said:

Yeah, that's the only thing you can do right now.

 

You can go to Gaming -> Global Settings -> Global Wattman and go to power Limit (%) and move the slider to the hard left. That might fix it temporarily until you get a new, good quality PSU.

 

Where do you live? 
What PSU are available??

Mexico

A lot, I see what I could do 

Thanks.