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Well this is inconvenient.

 

My X99 system decided not to boot this afternoon.

System has been running problem-free for ~2 years...until today.

 

When I flick on the power switch, the system is getting power ... on-board power + reset button's LEDs are on, the two PCI-E connector LEDs on my ASUS ROG R9-280X Platinum lights up.

I click the power button, and all fans spin up, Q-code output starts flashing through codes, make it to '25', and the system powers off.

Powers off like someone pulled the plug.

 

The system was last known to be working about ~2 days ago.

It woke up from sleep / hibernate mode (someone hit the keyboard), and everything was working -- RGB LEDs, all fans were going, etc.

When I checked back the next day, the system was off...just didn't alert me. My brother could've shut the system down.

 

Anyways, I'm still troubleshooting the system, and I've done the following so far:

  1. Replace the PSU (EVGA P2 850W) with another PSU that I have on-hand (Corsair TX850)  -- I first thought the PSU might be faulty.
  2. Swapped around DRAM slots, and tried a single stick of RAM in different slots -- thought maybe one or more of my 4 RAM sticks were faulty
  3. Swapped video card with an R9-Fury -- maybe the second-hand 280X is faulty
  4. Tried a different PCI-E X16 slot -- thought maybe PCI-E slot is dead

I am thinking something might be shorting, or the motherboard / CPU kicked the bucket...in the progress of pulling the motherboard, and doing the ol' motherboard-on-top-of-cardboard-box troubleshooting.

 

System configuration is in my signature but....

  • i7-6800K @ 4.0 GHz
  • 32 GB (4 X 8 GB) DDR4-3000 TridentZ 
  • ASUS R9-280X / 2x Sapphire NITRO R9-Fury
  • EVGA P2 850W PSU
  • SanDisk 480 SATA III SSD
  • Cooler Master Hyper 212 EVO (CPU cooler I bought to initially test the system out...haven't had the time to put together my custom loop yet)
  • Phanteks Enthoo Luxe Tempered Glass Edition case
  • 2x RGB stripes daisy-chained together 

Any ideas or suggestions?

 

Thanks!

 

Update: No immediate signs of damage on the back of the motherboard. I do see...what seems like soldering flux residue on some of the pins on the back of one DIMM slot...but that slot is unused.

 

AMD Ryzen 9000 Rig

  • AMD R7 9800X3D + Alphacool CORE 1 w/ Performance Mount Kit + Thermal Grizzly AM5 Contact Frame
  • Gigabyte X870E Aorus Pro Ice
  • 32GB (16GB X2) G.Skill Trident Z5 Neo RGB DDR5-6400
  • Sapphire NITRO+ 6800 XT Special Edition + EKwb Full Cover Block
  • Custom Loop w/ 2x 360mm Radiators
  • WD SN850X + WD SN750 + Samsung 980
  • EVGA P2 850W + Red/White CableMod Cables
  • Lian-Li O11 Dynamic EVO XL

AMD Ryzen 5000 Rig

  • AMD R7-5800X
  • Gigabyte B550 Aorus Pro AC
  • 32GB (16GB X 2) Crucial Ballistix RGB DDR4-3600
  • Gigabyte Vision RTX 3060 Ti OC
  • EKwb D-RGB 360mm AIO
  • Intel 660p NVMe 1TB + Crucial MX500 1TB + WD Black 1TB HDD
  • EVGA P2 850W + White CableMod cables
  • Lian-Li LanCool II Mesh - White

Intel i7-8086K / Z390 Rig (Decommissioned Q2' 2025)

Intel i7-6800K / X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)
Intel i5-4690K / Z97 Rig (Decommissioned)

AMD FX-8350 / 990FX Rig (Decommissioned)

AMD Phenom II X6 1090T / 890FX Rig (Decommissioned)

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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5 minutes ago, -rascal- said:

Well this is inconvenient.

 

My X99 system decided not to boot this afternoon.

System has been running problem-free for ~2 years...until today.

 

When I flick on the power switch, the system is getting power ... on-board power + reset button's LEDs are on, the two PCI-E connector LEDs on my ASUS ROG R9-280X Platinum lights up.

I click the power button, and all fans spin up, Q-code output starts flashing through codes, make it to '25', and the system powers off.

Powers off like someone pulled the plug.

 

The system was last known to be working about ~2 days ago.

It woke up from sleep / hibernate mode (someone hit the keyboard), and everything was working -- RGB LEDs, all fans were going, etc.

When I checked back the next day, the system was off...just didn't alert me. My brother could've shut the system down.

 

Anyways, I'm still troubleshooting the system, and I've done the following so far:

  1. Replace the PSU (EVGA P2 850W) with another PSU that I have on-hand (Corsair TX850)  -- I first thought the PSU might be faulty.
  2. Swapped around DRAM slots, and tried a single stick of RAM in different slots -- thought maybe one or more of my 4 RAM sticks were faulty
  3. Swapped video card with an R9-Fury -- maybe the second-hand 280X is faulty
  4. Tried a different PCI-E X16 slot -- thought maybe PCI-E slot is dead

I am thinking something might be shorting, or the motherboard / CPU kicked the bucket...in the progress of pulling the motherboard, and doing the ol' motherboard-on-top-of-cardboard-box troubleshooting.

 

System configuration is in my signature but....

  • i7-6800K @ 4.0 GHz
  • 32 GB (4 X 8 GB) DDR4-3000 TridentZ 
  • ASUS R9-280X / 2x Sapphire NITRO R9-Fury
  • EVGA P2 850W PSU
  • SanDisk 480 SATA III SSD
  • Cooler Master Hyper 212 EVO (CPU cooler I bought to initially test the system out...haven't had the time to put together my custom loop yet)
  • Phanteks Enthoo Luxe Tempered Glass Edition case
  • 2x RGB stripes daisy-chained together 

Any ideas or suggestions?

 

Thanks!

 

Have you tried clearing cmos yet ? While i'm not familiar with the X99 platform the Q-code '25' is basically indicating a memory initialization right ? So if you hadn't tried swapping ram modules yet, i would've guessed that the ram is causing this problem. Did you make sure there's nothing shorting out in the ram slots ? I once had the same problem with my Z97 rig: Simply reseating every ram module fixed it permanently. 

Main Rig:

CPU: i7 4790k -> Scythe Mugen 5 (Dual Arctic P12)

MoBo: Asus Z97 Pro Gamer

RAM: 32GB DDR3 1866MHz Crucial Ballistix Sport

GPU: EVGA GTX 1080 Gaming -> Arctic Accelero Twin Turbo ii

PSU: Bequiet Pure Power 10 700W

Case: Bequiet Pure Base 600 

 

Mobile Gaming 1: (XMG Fusion 15)

CPU: i7 9750H

RAM: 32GB DDR4 2666MHz

GPU: RTX 2070 MAX-Q

 

Mobile Gaming 2: (XMG P502 Pro)

CPU: i7 3740QM 

RAM: 16GB DDR3 1600MHz

GPU: GTX 675MX 4GB

 

Ultrabook: (Dell Inspiron 13 5378)

CPU: i5 7200U

RAM: 16GB DDR4 2133MHz

GPU: HD 620

 

Server:

CPU: Athlon II x4 630

MoBo: Gigabyte/Dell 4GJJT

RAM: 4GB DDR3 1066MHz

GPU: Radeon HD 5450 1GB

 

 

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11 minutes ago, gepowr said:

Have you tried clearing cmos yet ? While i'm not familiar with the X99 platform the Q-code '25' is basically indicating a memory initialization right ? So if you hadn't tried swapping ram modules yet, i would've guessed that the ram is causing this problem. Did you make sure there's nothing shorting out in the ram slots ? I once had the same problem with my Z97 rig: Simply reseating every ram module fixed it permanently. 

 

I've already tried re-seating the RAM, but I'm going to thoroughly check all the DIMM slots again.

Going to check the DIMM and DIMM slots, like you said, and maybe pull the CPU.

 

I just pressed the clear CMOS button found on the motherboard; it now makes it to Q-Code 14 before shutting down.

A quick google search, and this is what came up on the ASUS forum...

 

Quote

Qcode 14 is: Pre memory CPU initialization is started. Stopping at this point means it could be related to a few things and post will not advance until rectified.

Possible issues:
Your MB has a short to the case stand-offs.
Your DIMMs are incompatible with the CPU or MB.
DIMM slots contaminated or not seated properly.
Improper cabling connections.
You may have bent pins in the CPU socket.
All will have to be checked and If this continues, you will have to Benchtest outside your case.

 

I'll try again....but so far... bench-top troubleshooting is still a no-go.

AMD Ryzen 9000 Rig

  • AMD R7 9800X3D + Alphacool CORE 1 w/ Performance Mount Kit + Thermal Grizzly AM5 Contact Frame
  • Gigabyte X870E Aorus Pro Ice
  • 32GB (16GB X2) G.Skill Trident Z5 Neo RGB DDR5-6400
  • Sapphire NITRO+ 6800 XT Special Edition + EKwb Full Cover Block
  • Custom Loop w/ 2x 360mm Radiators
  • WD SN850X + WD SN750 + Samsung 980
  • EVGA P2 850W + Red/White CableMod Cables
  • Lian-Li O11 Dynamic EVO XL

AMD Ryzen 5000 Rig

  • AMD R7-5800X
  • Gigabyte B550 Aorus Pro AC
  • 32GB (16GB X 2) Crucial Ballistix RGB DDR4-3600
  • Gigabyte Vision RTX 3060 Ti OC
  • EKwb D-RGB 360mm AIO
  • Intel 660p NVMe 1TB + Crucial MX500 1TB + WD Black 1TB HDD
  • EVGA P2 850W + White CableMod cables
  • Lian-Li LanCool II Mesh - White

Intel i7-8086K / Z390 Rig (Decommissioned Q2' 2025)

Intel i7-6800K / X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)
Intel i5-4690K / Z97 Rig (Decommissioned)

AMD FX-8350 / 990FX Rig (Decommissioned)

AMD Phenom II X6 1090T / 890FX Rig (Decommissioned)

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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1 hour ago, gepowr said:

Have you tried clearing cmos yet ? While i'm not familiar with the X99 platform the Q-code '25' is basically indicating a memory initialization right ? So if you hadn't tried swapping ram modules yet, i would've guessed that the ram is causing this problem. Did you make sure there's nothing shorting out in the ram slots ? I once had the same problem with my Z97 rig: Simply reseating every ram module fixed it permanently. 

 

No go...

 

Suspecting PSU and/or motherboard (e.g. PSU died, taking down motherboard with it).

If that's the situation, I need to see what else is dead or alive.

AMD Ryzen 9000 Rig

  • AMD R7 9800X3D + Alphacool CORE 1 w/ Performance Mount Kit + Thermal Grizzly AM5 Contact Frame
  • Gigabyte X870E Aorus Pro Ice
  • 32GB (16GB X2) G.Skill Trident Z5 Neo RGB DDR5-6400
  • Sapphire NITRO+ 6800 XT Special Edition + EKwb Full Cover Block
  • Custom Loop w/ 2x 360mm Radiators
  • WD SN850X + WD SN750 + Samsung 980
  • EVGA P2 850W + Red/White CableMod Cables
  • Lian-Li O11 Dynamic EVO XL

AMD Ryzen 5000 Rig

  • AMD R7-5800X
  • Gigabyte B550 Aorus Pro AC
  • 32GB (16GB X 2) Crucial Ballistix RGB DDR4-3600
  • Gigabyte Vision RTX 3060 Ti OC
  • EKwb D-RGB 360mm AIO
  • Intel 660p NVMe 1TB + Crucial MX500 1TB + WD Black 1TB HDD
  • EVGA P2 850W + White CableMod cables
  • Lian-Li LanCool II Mesh - White

Intel i7-8086K / Z390 Rig (Decommissioned Q2' 2025)

Intel i7-6800K / X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)
Intel i5-4690K / Z97 Rig (Decommissioned)

AMD FX-8350 / 990FX Rig (Decommissioned)

AMD Phenom II X6 1090T / 890FX Rig (Decommissioned)

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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Doesn't look good...

  • Tested system with another known working 850W PSU -- system does not work
  • Tested PSU in two known working systems -- both systems does not start up properly with the EVGA PSU
  • Tested GPU + SSD is another system -- they do work

Meaning...

  • PSU confirmed dead
  • Motherboard and/or CPU and/or RAM is also dead

I might use this chance to upgrade CPU + motherboard...but fingers crossed RAM is still alive. It would be $500+ worth of RAM...

AMD Ryzen 9000 Rig

  • AMD R7 9800X3D + Alphacool CORE 1 w/ Performance Mount Kit + Thermal Grizzly AM5 Contact Frame
  • Gigabyte X870E Aorus Pro Ice
  • 32GB (16GB X2) G.Skill Trident Z5 Neo RGB DDR5-6400
  • Sapphire NITRO+ 6800 XT Special Edition + EKwb Full Cover Block
  • Custom Loop w/ 2x 360mm Radiators
  • WD SN850X + WD SN750 + Samsung 980
  • EVGA P2 850W + Red/White CableMod Cables
  • Lian-Li O11 Dynamic EVO XL

AMD Ryzen 5000 Rig

  • AMD R7-5800X
  • Gigabyte B550 Aorus Pro AC
  • 32GB (16GB X 2) Crucial Ballistix RGB DDR4-3600
  • Gigabyte Vision RTX 3060 Ti OC
  • EKwb D-RGB 360mm AIO
  • Intel 660p NVMe 1TB + Crucial MX500 1TB + WD Black 1TB HDD
  • EVGA P2 850W + White CableMod cables
  • Lian-Li LanCool II Mesh - White

Intel i7-8086K / Z390 Rig (Decommissioned Q2' 2025)

Intel i7-6800K / X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)
Intel i5-4690K / Z97 Rig (Decommissioned)

AMD FX-8350 / 990FX Rig (Decommissioned)

AMD Phenom II X6 1090T / 890FX Rig (Decommissioned)

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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Share on other sites

3 hours ago, -rascal- said:

When I flick on the power switch, the system is getting power ... on-board power + reset button's LEDs are on, the two PCI-E connector LEDs on my ASUS ROG R9-280X Platinum lights up.

I click the power button, and all fans spin up, Q-code output starts flashing through codes, make it to '25', and the system powers off.

Powers off like someone pulled the plug.

Assuming you've already tried reseating the memory, reseat the CPU and see if that helps.

CPU: Intel i7 6700k  | Motherboard: Gigabyte Z170x Gaming 5 | RAM: 2x16GB 3000MHz Corsair Vengeance LPX | GPU: Gigabyte Aorus GTX 1080ti | PSU: Corsair RM750x (2018) | Case: BeQuiet SilentBase 800 | Cooler: Arctic Freezer 34 eSports | SSD: Samsung 970 Evo 500GB + Samsung 840 500GB + Crucial MX500 2TB | Monitor: Acer Predator XB271HU + Samsung BX2450

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