Help!! please

[Redcamgray]

Thank you in advance for the help guys and Gals.

 

System: 

I5-2500k

Asus Macimus IV Gene Z 

Corsair Vengeance 16gb (CMZ16GX3M4A1600C9)

Evga BR 450W

GTX 1050 

 

Problem: 

on main Bios screen it is only showing 8gb ram when i drill down it shows all 4 dim slots populated 

in windows resource manager it only shows 8gb installed 

in CPU-Z it shows 16gb installed 

When i choose XMP profile in bios it refuses to boot and throws error code 59

 

I have checked to make sure memory is seated  properly, i have also updated bios to newest windows 8 version .

 

Please any help would be great.

 

[ThisIsCheez]

Going to be a bit time consuming but first I'd do some trial and error.

 

Take all 4 memory modules out, take some scotch tape, and put it on them so you can label them 1 thru 4. Trust me, will help you not get them mixed up. Put one stick in at a time and see if your system boots up and detects it. If all 4 work fine you know your RAM is good. After that it's all about adding 1 stick at a time to see if any of your DIMMs are bad.

[Redcamgray]

I will do this now, thank you. 

[Redcamgray]

Okay hard to capture but here we go, @ThisIsCheez stick one worked in all slots but in slot B2 caused graphical issues when checking. This only happens when a stick is in slot B2. 

 

[ThisIsCheez]

10 minutes ago, Redcamgray said:

Okay hard to capture but here we go, @ThisIsCheez stick one worked in all slots but in slot B2 caused graphical issues when checking. This only happens when a stick is in slot B2. 

 

 

Do you get that same issue in B2 with all other sticks?

[corrado33]

3 minutes ago, ThisIsCheez said:

 

Do you get that same issue in B2 with all other sticks?

If this is the case I'd send the motherboard back. Or sell your ram and buy 2x8 gb.

[Redcamgray]

4 minutes ago, ThisIsCheez said:

 

Do you get that same issue in B2 with all other sticks?

Yes same issue

 

[Redcamgray]

Just now, corrado33 said:

If this is the case I'd send the motherboard back. Or sell your ram and buy 2x8 gb.

Motherboard is well past RMA, Came out July 2011

[Redcamgray]

6 minutes ago, ThisIsCheez said:

 

Do you get that same issue in B2 with all other sticks?

Just more info here the stick is still being read by windows 10 task manager.

 

[corrado33]

1 minute ago, Redcamgray said:

Motherboard is well past RMA, Came out July 2011

Unfortunate. You could run memtest with the memory in that slot to see if you get any errors. 

 

But honestly, I'd just use 3 slots or buy 2x8 gb. 

[Redcamgray]

3 minutes ago, corrado33 said:

Unfortunate. You could run memtest with the memory in that slot to see if you get any errors. 

 

But honestly, I'd just use 3 slots or buy 2x8 gb. 

Even with 3 sticks in it is only reading 8gbs 

 

[corrado33]

1 minute ago, Redcamgray said:

Even with 3 sticks in it is only reading 8gbs 

 

Even when you're not using that slot?

[Redcamgray]

3 minutes ago, corrado33 said:

Even when you're not using that slot?

Yeah 

[ThisIsCheez]

22 minutes ago, Redcamgray said:

Yeah 

Sounds like you may have a bad memory channel then. Would make since if you're using 4x4gb and only getting 8gb to show up. 

 

 

I'd suggest clearing the CMOS and maybe even reseating your CPU. If you're still having issues you may have just had a stroke of bad luck.

[Redcamgray]

Damn... Okay.

 

Well I appreciate all of the help. 

[Redcamgray]

@ThisIsCheez so updated I guess, I tried a 3rd gen I5 and the xmp profile I now working. I have all four sticks in and it is reading 8g at 1600MHz 

 

[ThisIsCheez]

7 hours ago, Redcamgray said:

@ThisIsCheez so updated I guess, I tried a 3rd gen I5 and the xmp profile I now working. I have all four sticks in and it is reading 8g at 1600MHz 

 

Damn, friend. Sounds like you have a memory channel messed up on your motherboard

[Redcamgray]

That makes me sad. Found out last night after further testing my audio is also fried...