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Help! Problems with new (old) GPU

martward
By martward
in Troubleshooting
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Posted

Hi all,

 

I've made a post about this before but now we've tried some stuff and the problem persists.

I sold my 1060 G1 Gaming to a friend of mine and almost everything went smoothly. He's replacing his old GTX 570. He has an i5 (i think 6400T) processor and a AsRock B250M-HDV motherboard with a single 8GB DDR4 RAM stick.

The problem is that he's no longer able to shut down the PC. It will boot just fine, the performance is as it should be, but whenever he tries to power down the monitor will stop receiving input but the PC won't actually shut down (fans keep turning and peripheral leds keep shining). Restarting also doesn't work. The only way to power down is by holding the power button.

When he puts his old GPU back he is able to shut down, and also when he's using the iGPU.

Things we have tried:

- Install new drivers

- Install older drivers

- Disable hibernation

- Tried both DVI and HDMI

- Reseating the GPU and powerconnectors

 

Can anyone come up with any possible explanation to what is happening and ways to fix this?

 

Thanks

 

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My System:

Spoiler

AMD Ryzen 5 3600, Gigabyte RTX 3060TI Gaming OC Pro, Fractal Design Meshify C TG, 2x8GB G.Skill Ripjaws V 3200MHz, MSI B450 Gaming Plus Max, Samsung 850 EVO 512GB, 2TB WD Blue, Corsair RM850x, LG 27GL83A-B

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Posted

That sounds like a motherboard problem more likely 

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  '._. :  _|_| |_|_  : ._.'
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          / | | | \
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Just now, violentnumeric said:

That sounds like a motherboard problem more likely

Do you have any idea what the problem with the motherboard would be? I was also thinking this but it's weird that it works fine with the older GPU.

PSU tier list // Motherboard tier list // Community Standards 

My System:

Spoiler

AMD Ryzen 5 3600, Gigabyte RTX 3060TI Gaming OC Pro, Fractal Design Meshify C TG, 2x8GB G.Skill Ripjaws V 3200MHz, MSI B450 Gaming Plus Max, Samsung 850 EVO 512GB, 2TB WD Blue, Corsair RM850x, LG 27GL83A-B

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Uninstall the old device instances in device manager.

 

Device manager -> View -> check "show hidden devices" -> highlight old GPU and hit del on keyboard -> check "delete software drivers for this device" -> click OK.

 

re-install latest drivers.

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4 minutes ago, KarathKasun said:

Uninstall the old device instances in device manager.

 

Device manager -> View -> check "show hidden devices" -> highlight old GPU and hit del on keyboard -> check "delete software drivers for this device" -> click OK.

 

re-install latest drivers.

Will try!

PSU tier list // Motherboard tier list // Community Standards 

My System:

Spoiler

AMD Ryzen 5 3600, Gigabyte RTX 3060TI Gaming OC Pro, Fractal Design Meshify C TG, 2x8GB G.Skill Ripjaws V 3200MHz, MSI B450 Gaming Plus Max, Samsung 850 EVO 512GB, 2TB WD Blue, Corsair RM850x, LG 27GL83A-B

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