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Frankenstein external disk drive help

IrishDunner

I got a blue ray player and a powered sata cable used it for the first time yesterday every thing was working fine, then today the drive isn't being read, I thought it could have been the adapter so I connected it directly to the Mobo and still the same problem, I went into device manager and it's not there 

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Its probably dead, optical drives have a notoriously low lifespan.

I probably have more dead cd drives than hdd.

Ryzen 5700g @ 4.4ghz all cores | Asrock B550M Steel Legend | 3060 | 2x 16gb Micron E 2666 @ 4200mhz cl16 | 500gb WD SN750 | 12 TB HDD | Deepcool Gammax 400 w/ 2 delta 4000rpm push pull | Antec Neo Eco Zen 500w

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18 minutes ago, SupaKomputa said:

Its probably dead, optical drives have a notoriously low lifespan.

I probably have more dead cd drives than hdd.

It's brand new, it's working just the computer is not reading it

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Brand new, but you don't know how long it has been on the shelve.

Can you return it? Or claim warranty at least.

Ryzen 5700g @ 4.4ghz all cores | Asrock B550M Steel Legend | 3060 | 2x 16gb Micron E 2666 @ 4200mhz cl16 | 500gb WD SN750 | 12 TB HDD | Deepcool Gammax 400 w/ 2 delta 4000rpm push pull | Antec Neo Eco Zen 500w

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1 hour ago, SupaKomputa said:

Its probably dead, optical drives have a notoriously low lifespan.

I probably have more dead cd drives than hdd.

In 20yrs of building systems (perhaps 80 or so)... I have never had one optical drive fail, not for me or any of the systems I've built for friends, family and so forth.  the only issues I ever encountered were due to that fiasco DRM crap from about 15yrs ago that was on some codemasters games amongst others (stardock or something like that) which would render RW drives useless on a system, but when you plugged them into another system, worked fine once more.

 

CD/DVD/BD drives have been amongst the most reliable hardware I've purchased... and I've purchased a lot over 20yrs.

System 1: Gigabyte Aorus B450 Pro, Ryzen 5 2600X, 32GB Corsair Vengeance 3200mhz, Sapphire 5700XT, 250GB NVME WD Black, 2x Crucial MX5001TB, 2x Seagate 3TB, H115i AIO, Sharkoon BW9000 case with corsair ML fans, EVGA G2 Gold 650W Modular PSU, liteon bluray/dvd/rw.. NO RGB aside from MB and AIO pump. Triple 27" Monitor setup (1x 144hz, 2x 75hz, all freesync/freesync 2)

System 2: Asus M5 MB, AMD FX8350, 16GB DDR3, Sapphire RX580, 30TB of storage, 250GB SSD, Silverstone HTPC chassis, Corsair 550W Modular PSU, Noctua cooler, liteon bluray/dvd/rw, 4K HDR display (Samsung TV)

System 3 & 4: nVidia shield TV (2017 & 2019) Pro with extra 128GB samsung flash drives.

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19 minutes ago, Anomnomnomaly said:

In 20yrs of building systems (perhaps 80 or so)... I have never had one optical drive fail, not for me or any of the systems I've built for friends, family and so forth.  the only issues I ever encountered were due to that fiasco DRM crap from about 15yrs ago that was on some codemasters games amongst others (stardock or something like that) which would render RW drives useless on a system, but when you plugged them into another system, worked fine once more.

 

CD/DVD/BD drives have been amongst the most reliable hardware I've purchased... and I've purchased a lot over 20yrs.

Any solution for me

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is it an internal or external drive?

System 1: Gigabyte Aorus B450 Pro, Ryzen 5 2600X, 32GB Corsair Vengeance 3200mhz, Sapphire 5700XT, 250GB NVME WD Black, 2x Crucial MX5001TB, 2x Seagate 3TB, H115i AIO, Sharkoon BW9000 case with corsair ML fans, EVGA G2 Gold 650W Modular PSU, liteon bluray/dvd/rw.. NO RGB aside from MB and AIO pump. Triple 27" Monitor setup (1x 144hz, 2x 75hz, all freesync/freesync 2)

System 2: Asus M5 MB, AMD FX8350, 16GB DDR3, Sapphire RX580, 30TB of storage, 250GB SSD, Silverstone HTPC chassis, Corsair 550W Modular PSU, Noctua cooler, liteon bluray/dvd/rw, 4K HDR display (Samsung TV)

System 3 & 4: nVidia shield TV (2017 & 2019) Pro with extra 128GB samsung flash drives.

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1 hour ago, Anomnomnomaly said:

is it an internal or external drive?

Internal

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Then you have to rule out the basics... does it work with other cables, in another system. I'm not ruling out the possibility that it's died, but you need to rule out the obvious... so swap cables with known working ones... power/sata. Try in another system... If none of that works, is it possible the adapter you were using is at fault... I've seen many a dodgy cheap cable ruin good hardware.

System 1: Gigabyte Aorus B450 Pro, Ryzen 5 2600X, 32GB Corsair Vengeance 3200mhz, Sapphire 5700XT, 250GB NVME WD Black, 2x Crucial MX5001TB, 2x Seagate 3TB, H115i AIO, Sharkoon BW9000 case with corsair ML fans, EVGA G2 Gold 650W Modular PSU, liteon bluray/dvd/rw.. NO RGB aside from MB and AIO pump. Triple 27" Monitor setup (1x 144hz, 2x 75hz, all freesync/freesync 2)

System 2: Asus M5 MB, AMD FX8350, 16GB DDR3, Sapphire RX580, 30TB of storage, 250GB SSD, Silverstone HTPC chassis, Corsair 550W Modular PSU, Noctua cooler, liteon bluray/dvd/rw, 4K HDR display (Samsung TV)

System 3 & 4: nVidia shield TV (2017 & 2019) Pro with extra 128GB samsung flash drives.

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4 hours ago, Anomnomnomaly said:

Then you have to rule out the basics... does it work with other cables, in another system. I'm not ruling out the possibility that it's died, but you need to rule out the obvious... so swap cables with known working ones... power/sata. Try in another system... If none of that works, is it possible the adapter you were using is at fault... I've seen many a dodgy cheap cable ruin good hardware.

I tried several cables and connected it directly to the motherboard sata

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What about power? is your power supply sufficient to power everything in your system?

System 1: Gigabyte Aorus B450 Pro, Ryzen 5 2600X, 32GB Corsair Vengeance 3200mhz, Sapphire 5700XT, 250GB NVME WD Black, 2x Crucial MX5001TB, 2x Seagate 3TB, H115i AIO, Sharkoon BW9000 case with corsair ML fans, EVGA G2 Gold 650W Modular PSU, liteon bluray/dvd/rw.. NO RGB aside from MB and AIO pump. Triple 27" Monitor setup (1x 144hz, 2x 75hz, all freesync/freesync 2)

System 2: Asus M5 MB, AMD FX8350, 16GB DDR3, Sapphire RX580, 30TB of storage, 250GB SSD, Silverstone HTPC chassis, Corsair 550W Modular PSU, Noctua cooler, liteon bluray/dvd/rw, 4K HDR display (Samsung TV)

System 3 & 4: nVidia shield TV (2017 & 2019) Pro with extra 128GB samsung flash drives.

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4 hours ago, Anomnomnomaly said:

What about power? is your power supply sufficient to power everything in your system?

yup, its not a power issue

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OK, so you've eliminated cables (power/sata) as the fault, have you eliminated the Sata ports, tried it in multiple ports... and are you running an M.2 drive on the MB as that can disable sata ports? Something I didn't know until this week after building a new system with M.2 myself... a single M.2 can disable 2 Sata ports... and did you try it in another system?

 

If none of that works..  time to return/replace... When you get the new one, don't plug it into the adapter until you are sure it's not the cause.

System 1: Gigabyte Aorus B450 Pro, Ryzen 5 2600X, 32GB Corsair Vengeance 3200mhz, Sapphire 5700XT, 250GB NVME WD Black, 2x Crucial MX5001TB, 2x Seagate 3TB, H115i AIO, Sharkoon BW9000 case with corsair ML fans, EVGA G2 Gold 650W Modular PSU, liteon bluray/dvd/rw.. NO RGB aside from MB and AIO pump. Triple 27" Monitor setup (1x 144hz, 2x 75hz, all freesync/freesync 2)

System 2: Asus M5 MB, AMD FX8350, 16GB DDR3, Sapphire RX580, 30TB of storage, 250GB SSD, Silverstone HTPC chassis, Corsair 550W Modular PSU, Noctua cooler, liteon bluray/dvd/rw, 4K HDR display (Samsung TV)

System 3 & 4: nVidia shield TV (2017 & 2019) Pro with extra 128GB samsung flash drives.

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