I need help

[Jack Dvorak]

So I have a MSI rx 580 8gb and my games have been crashing lately with it, black screen, windows then appears and is showing the crash report for the game. And now, it just went black, has been that way for an hour. So I fully powered it off which was holding the power button for 10 seconds. Just a tap wouldn’t turn it off as it usually does. The monitors will now show no input whatsoever. Please help.

[Madura_Uchiwawa]

did you have a recent driver update?

[SupaKomputa]

signs of dead gpu. if its still on warranty i suggest you send it back.

[Jack Dvorak]

21 hours ago, Madura_Uchiwawa said:

did you have a recent driver update?

A while while ago should I use ddu and install the newer one that just came out recently?

[Jack Dvorak]

21 hours ago, SupaKomputa said:

signs of dead gpu. if its still on warranty i suggest you send it back.

Nope no warranty. I’ve had the card for 1 year and I bought it off of my dads friend and he had it since like a month after it’s launch so.

[mayonnaiseblackhole]

I have a feeling it is overheating. My friend has the same card if it is the armor edition and it keeps getting over 90C and shutting off because of its max heat. Try adjusting the fans to be more aggressive on your case and card using the BIOS, Radeon Settings, and MSI afterburner.

[mayonnaiseblackhole]

Also if you downloaded the optional update go to an older update because anytime I download the optional it isn't stable on my rx 580

[Jack Dvorak]

22 hours ago, Madura_Uchiwawa said:

did you have a recent driver update?

Could it be drawing to much power?

[SupaKomputa]

What you can do right now is check the thermal with afterburner, if its above 80 close to 100 then its a temp problem.

Dismantle the unit and reapply all paste.

[Jack Dvorak]

On 1/12/2019 at 10:13 PM, DustierDolphin said:

I have a feeling it is overheating. My friend has the same card if it is the armor edition and it keeps getting over 90C and shutting off because of its max heat. Try adjusting the fans to be more aggressive on your case and card using the BIOS, Radeon Settings, and MSI afterburner.

It is not overheating. It is always at 55 max when gaming according to afterburner. That isn’t the problem.