Rx 570 not working properly

[jpineapple2]

My friend is having a problem with his RX 570. I don't know what to do since I have never used an AMD card in one of my builds. He tries to play a game but the frames are lower than when he first built his PC (A week ago). Now the card isn't getting past 50 FPS in Fortnite at the same settings he used which got 100-150 FPS before the problem. The only way to fix it (temporarily) is to shut off the power supply and turn back on and to remove it from the slot and plug it back in. Sometimes that still doesn't fix it.

He has tried all of these

-Testing a second PSU

-Overclocking his RAM

-Overclocking the RX 570

-Switching the RAM slots

These are the things he did right before the problem

-Install Fraps

-Play Subnautica for the first time

Specs

-Ryzen 3 1200

-2x4 G.Skill Ripjaws V 2400 MHz (Now OC to 2666) Dual Chanel

-This RX 570 (https://www.newegg.com/Product/Product.aspx?Item=N82E16814125966&Description=gigabyte%20rx%20570&cm_re=gigabyte_rx_570-_-14-125-966-_-Product)

-ASRock A320M PRO4 Mobo

 

please help!

 

Also he has rolled back drivers and booted in safe mode and reinstall the same drivers only for it to do it again. 

[Acid Panda]

ive frequently seems issues like this on the forums.

 

common trend is that that ram is not fast enough

[Fasauceome]

Is fortnite the only game that this happens with? Might be fortnite

[jpineapple2]

Just now, fasauceome said:

Is fortnite the only game that this happens with? Might be fortnite

no its other games like subnatica, CSGO, call of duty etc.

[Fasauceome]

5 minutes ago, jpineapple2 said:

no its other games like subnatica, CSGO, call of duty etc.

If he played subnautica for the first time then how was there an fps drop?

[jpineapple2]

12 minutes ago, fasauceome said:

If he played subnautica for the first time then how was there an fps drop?

Because whenever you turn the pc off, and turn back on the gpu doesn't seem to work anymore