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Ryzen 7 Memory issues

AJTerminator
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Hello,

I have a very interesting issue. I bought a Ryzen 7 1700 and B350-Plus motherboard about a year ago, along with 16GB DDR4 RAM. Everything was working fine until a few days ago, in which both of my 8GB of RAM would detect and would show up, but only have 8GB, as 8GB was "System Reserved" RAM. Every slot works, but only when I put RAM in A1 and A2 or B1 and B2, only running in single channel. In A2/B2 (as the manual suggests) or A1/B1 doesn't work, just comes up as System Reserved and cannot be allocated

Thanks

 

EDIT: I have tried updating the BIOS, but that did nothing

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If you would go into msconfig and check what's pictured to make certain that Maximum Memory isn't set to anything.  

Capture2.PNG

AMD Ryzen 5800X|  Fractal Design S36 360 AIO w/6 Corsair SP120L fans  |  Asus Crosshair VII WiFi X470  |  G.SKILL TridentZ 4400CL19 2x8GB @ 3800MHz 14-14-14-14-30  |  EVGA 3080 FTW3 Hybrid  |  Samsung 970 EVO M.2 NVMe 500GB - Boot Drive  |  Samsung 850 EVO SSD 1TB - Game Drive  |  Seagate 1TB HDD - Media Drive  |  EVGA 650 G3 PSU | Thermaltake Core P3 Case 

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10 minutes ago, AJTerminator said:

I tried that and it is 0. I also tried 16GB and to no avail. Also, nice name

Run memtest - this sounds to me like a faulty memory stick that you can still see.  Just take one stick out and boot up, shut down, replace with the other stick (still only 1 stick in while booting), and will quickly identify (wont boot with the bad stick) which one it is.

Workstation Laptop: Dell Precision 7540, Xeon E-2276M, 32gb DDR4, Quadro T2000 GPU, 4k display

Wifes Rig: ASRock B550m Riptide, Ryzen 5 5600X, Sapphire Nitro+ RX 6700 XT, 16gb (2x8) 3600mhz V-Color Skywalker RAM, ARESGAME AGS 850w PSU, 1tb WD Black SN750, 500gb Crucial m.2, DIYPC MA01-G case

My Rig: ASRock B450m Pro4, Ryzen 5 3600, ARESGAME River 5 CPU cooler, EVGA RTX 2060 KO, 16gb (2x8) 3600mhz TeamGroup T-Force RAM, ARESGAME AGV750w PSU, 1tb WD Black SN750 NVMe Win 10 boot drive, 3tb Hitachi 7200 RPM HDD, Fractal Design Focus G Mini custom painted.  

NVIDIA GeForce RTX 2060 video card benchmark result - AMD Ryzen 5 3600,ASRock B450M Pro4 (3dmark.com)

Daughter 1 Rig: ASrock B450 Pro4, Ryzen 7 1700 @ 4.2ghz all core 1.4vCore, AMD R9 Fury X w/ Swiftech KOMODO waterblock, Custom Loop 2x240mm + 1x120mm radiators in push/pull 16gb (2x8) Patriot Viper CL14 2666mhz RAM, Corsair HX850 PSU, 250gb Samsun 960 EVO NVMe Win 10 boot drive, 500gb Samsung 840 EVO SSD, 512GB TeamGroup MP30 M.2 SATA III SSD, SuperTalent 512gb SATA III SSD, CoolerMaster HAF XM Case. 

https://www.3dmark.com/3dm/37004594?

Daughter 2 Rig: ASUS B350-PRIME ATX, Ryzen 7 1700, Sapphire Nitro+ R9 Fury Tri-X, 16gb (2x8) 3200mhz V-Color Skywalker, ANTEC Earthwatts 750w PSU, MasterLiquid Lite 120 AIO cooler in Push/Pull config as rear exhaust, 250gb Samsung 850 Evo SSD, Patriot Burst 240gb SSD, Cougar MX330-X Case

 

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Nope, I ran memtest and it's only detecting 8GB in dual channel, but 16GB in single channel. Both of the sticks work fine both alone and in single-channel, just not in dual channel.

 

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I think it's either something weird in the BIOS, motherboard or CPU because the RAM itself runs perfectly alone or in single channel, it's just dual channel where it freaks out a bit

 

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