Ram issue

[Saltypigeon]

So just built my PC,

I have 2x8gb of corsair Ram 2400mhz.

When running the ram in  #1 and #3 or #2 and #4 and any other combos, It will boot past the bios then becomes stuck on windows, the loader doesnt spin.

 

I have tried one ram stick in all slots, works fine. Also did the same for the other does work fine.

 

Mobo: Msi X370 Carbon edition.

[dj_ripcord]

Were the ram sticks purchased together? I've heard of some sticks that weren't in the same package not working well together.... Just a thought.

[Princess Luna]

Seems like the IMC is having issues booting in dual channel, since this is a newly built system, have you tighted up the CPU cooler too much? excessive pressure can affect such specific things within the CPU.

 

Either ways another known issue here is that first generation ryzen chipset boards from MSi were a fiasco regarding memory support, like ryzen had poor memory controller already but MSi went beyond developing such junk chipset bios that it was a meme in here, therefore you should probably update the motherboard BIOS to the latest version and give it a go.

[Saltypigeon]

45 minutes ago, Princess Cadence said:

Seems like the IMC is having issues booting in dual channel, since this is a newly built system, have you tighted up the CPU cooler too much? excessive pressure can affect such specific things within the CPU.

 

Either ways another known issue here is that first generation ryzen chipset boards from MSi were a fiasco regarding memory support, like ryzen had poor memory controller already but MSi went beyond developing such junk chipset bios that it was a meme in here, therefore you should probably update the motherboard BIOS to the latest version and give it a go.

I've updated the bios to the latest from this month, I've taken cpu cooler off and placed it on top without tightening it up fully and still no change 

[Saltypigeon]

51 minutes ago, dj_ripcord said:

Were the ram sticks purchased together? I've heard of some sticks that weren't in the same package not working well together.... Just a thought.

Indeed, bought them as two

[dj_ripcord]

12 hours ago, Saltypigeon said:

Indeed, bought them as two

Hmmmm. See if you have a friend with some RAM (DDR4 I presume?) laying around. See if those solve your issue, if not, file a warranty claim for the motherboard. If it DOES fix, file a warranty claim for the RAM.

 

Edit: Also pull your CPU off the socket and take a look at the pins. See if any are bent. They should all look uniform and in a pattern. Bent ones stick out like a bruised eye.

[Saltypigeon]

On 11/29/2018 at 3:02 PM, dj_ripcord said:

Hmmmm. See if you have a friend with some RAM (DDR4 I presume?) laying around. See if those solve your issue, if not, file a warranty claim for the motherboard. If it DOES fix, file a warranty claim for the RAM.

 

Edit: Also pull your CPU off the socket and take a look at the pins. See if any are bent. They should all look uniform and in a pattern. Bent ones stick out like a bruised eye.

Thanks for the information ill gove that a look shortly 

[Saltypigeon]

On 11/29/2018 at 3:02 PM, dj_ripcord said:

Hmmmm. See if you have a friend with some RAM (DDR4 I presume?) laying around. See if those solve your issue, if not, file a warranty claim for the motherboard. If it DOES fix, file a warranty claim for the RAM.

 

Edit: Also pull your CPU off the socket and take a look at the pins. See if any are bent. They should all look uniform and in a pattern. Bent ones stick out like a bruised eye.

I think its my cpu, when i first got it i dropped kt and 3 pins on the corner bent.

I straightenend them back up and it fit perfect.

 

I am getting both of the ram sticks tested monday so ill have final answers.

[Saltypigeon]

Could a faulty psu cause the ram issue?

[dj_ripcord]

On 12/1/2018 at 2:17 PM, Saltypigeon said:

Could a faulty psu cause the ram issue?

Doubtful, but possible if you have a dead output from one rail. It would be a 3.3v supply if I'm correct.

 

I wouldn't look too deeply into that just because it would be SUPER rare.

[PSP.]

On 12/1/2018 at 10:17 PM, Saltypigeon said:

Could a faulty psu cause the ram issue?

use x1 ram 8gb any slot

follow this

it will run normal as you said : I have tried one ram stick in all slots, works fine

1- update bios least version 

2 - update windows

3- off pc

4 - you can use both now 16gb

answer me if fixed or not