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laptop CPU0 core at 100% utilization

Good day.

 

I own a ASUS FX550JX laptop. The i5-4200h inside is a dual core with hyper-threading. Ever since reinstalling windows 10 on my laptop i have had a strange problem. From startup the OS uses 100% of my CPU's core 0. I have un-installed all the programs i myself installed and disabled numerous services in an effort to see what is causing the problem. in addition i have also updated all my drivers and even downloaded the newest drivers along with each and every driver (even though i do not need most of them) that the manufacturer supplies you with. A clean install has also been done yet still no results. I have scoured the Internet for a solution but have not gotten anything yet.  

 

I apologize if there is a similar post out there. I have tried a massive list of things i can do to solve this issue. 

 

Specs of the laptop:

Intel Core i5-4200h (Dual core 2.6ghz with hyper-threading boosts up to 3.4ghz)

GTX950M 2GB DDR3

8GB DDR3-1333mhz RAM

1TB Seagate HDD

250GB Samsung Evo 750 SSD (installed into CD-Rom slot)

15.6" 1080p 60hz LED display

 

Attached i will leave you with a photo of the task manager. See the CPU's core 0 being used 100%. I have observed the task manager for several hours but it never stops. I have tried multiple different anti-viruses along with malware detectors but have not found a single virus. I mainly use the laptop for light gaming and studies. I have uninstalled my virtual machine software as well because of the amount of processes even when not open that are running. yet no changes. The laptop previously had windows 8.1 on it when i bought it. i installed windows 10 (it had a windows 10 on it previously which had no such problem and is the exact same version as i am running now). This specific version of windows 10 is also being run on my desktop which has a i5-3570k clocked to 4.5ghz with 8gb of ram and a GTX980 and it runs perfectly fine without any such riff raff as on the notebook. 

 

My main concern is the heat. the laptop idles at 60-70" C and the battery life is now very poor. The main processes that are using the CPU is the System and System Interrupts Processes. 

 

Thank you in advance for anyone willing to lend a helping hand.Untitled.thumb.png.522d91d4e3fc8f3d535923690acd4578.png

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10 minutes ago, Xerocast said:

A clean install has also been done yet still no results.

now that's concerning...

 

what are your startup programs?

 

deeply embedded root-kit maybe?

[FS][US] Corsair H115i 280mm AIO-AMD $60+shipping

 

 

System specs:
Asus Prime X370 Pro - Custom EKWB CPU/GPU 2x360 1x240 soft loop - Ryzen 1700X - Corsair Vengeance RGB 2x16GB - Plextor 512 NVMe + 2TB SU800 - EVGA GTX1080ti - LianLi PC11 Dynamic
 

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I have seen this happen to my machine under windows 7. Core 0 was used really heavily while the other cores sat around doing nothing. While restarting did it for me I am guessing you already tried that. I kinda suggest to just clean install windows 10 again

Primary Laptop (Gearsy MK4): Ryzen 9 5900HX, Radeon RX 6800M, Radeon Vega 8 Mobile, 24 GB DDR4 2400 Mhz, 512 GB SSD+1TB SSD, 15.6 in 300 Hz IPS display

2021 Asus ROG Strix G15 Advantage Edition

 

Secondary Laptop (Uni MK2): Ryzen 7 5800HS, Nvidia GTX 1650, Radeon Vega 8 Mobile, 16 GB DDR4 3200 Mhz, 512 GB SSD 

2021 Asus ROG Zephyrus G14 

 

Meme Machine (Uni MK1): Shintel Core i5 7200U, Nvidia GT 940MX, 24 GB DDR4 2133 Mhz, 256 GB SSD+500GB HDD, 15.6 in TN Display 

2016 Acer Aspire E5 575 

 

Retired Laptop (Gearsy MK2): Ryzen 5 2500U, Radeon Vega 8 Mobile, 12 GB 2400 Mhz DDR4, 256 GB NVME SSD, 15.6" 1080p IPS Touchscreen 

2017 HP Envy X360 15z (Ryzen)

 

PC (Gearsy): A6 3650, HD 6530D , 8 GB 1600 Mhz Kingston DDR3, Some Random Mobo Lol, EVGA 450W BT PSU, Stock Cooler, 128 GB Kingston SSD, 1 TB WD Blue 7200 RPM

HP P7 1234 (Yes It's Actually Called That)  RIP 

 

Also im happy to answer any Ryzen Mobile questions if anyone is interested! 

 

 

 

 

 

 

 

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I have tried a clean install multiple times now. Maybe i should try a different OS but i really would like to stay with windows 10. I have attached multiple photos of the processes involved and used along with the startup applications.

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a little update. I installed windows 7 in an effort to check if its windows 10 that is the problem. In windows 7 the CPU is constantly used at 30% but this time across the 4 threads instead of just core0. I have formatted back to windows 10 again and installed each and every last driver i could find. Now the CPU is being used the same as in windows 7 up until my 5th restart and it raping core0 again. It seems that the culprit is The System Interrupts process.

 

What i don't understand is that throughout all the process applications i have tested the system interrupts only use between 10-15% of my CPU at idle. But task manager reports a total of 30% usage? i take it all of the other applications that require some processing power that are close to 0 is at fault for the rest of the CPU? or can it be something else? i tried taking out my main HDD and formatting the SSD  with a clean partition. I've scanned both hard drives with Malware Bytes, Avast, Avira, Bitdefender and Windows 10's own defender and malware application but the search came up empty. 

 

It's really irritating to barely use the laptop and have the clock speed boost and the laptop to start heating up. 

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Another update as i was playing around with the power settings after my re-format back to windows 10 i noticed CPU usage drops along with the MHZ all the way down to 8% and 0.7ghz. The heat is almost non-existent now and laptop's battery already has an extended usage. I am not sure what the problem exactly is, Performance mode clocks CPU to 3.0GHZ and sometimes up to 3.4GHZ and uses 30% constantly. Balanced mode uses around 20% of the CPU and clocks down to 1.76GHZ where as performance mode can go as low as 6% and 0.74GHZ. I replicated the power saving option and customized it to my liking but the first profile i made did not work where as the second one i made did. I still want that processor idling at around 0-3% but i guess the 6-10% isn't half bad. Hopes this helps anyone that comes across the problem.

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  • 4 months later...
On 4/6/2017 at 4:29 PM, Xerocast said:

Another update as i was playing around with the power settings after my re-format back to windows 10 i noticed CPU usage drops along with the MHZ all the way down to 8% and 0.7ghz. The heat is almost non-existent now and laptop's battery already has an extended usage. I am not sure what the problem exactly is, Performance mode clocks CPU to 3.0GHZ and sometimes up to 3.4GHZ and uses 30% constantly. Balanced mode uses around 20% of the CPU and clocks down to 1.76GHZ where as performance mode can go as low as 6% and 0.74GHZ. I replicated the power saving option and customized it to my liking but the first profile i made did not work where as the second one i made did. I still want that processor idling at around 0-3% but i guess the 6-10% isn't half bad. Hopes this helps anyone that comes across the problem.

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Hi! I have exactly same with your problem. I tried reinstall windows 10 many times but has no chance, when I install windows 8, problem is gone, but when update to 10 its happen. After many times trying, I guess problem is in the power option, but dont know how to fix it. If you have any solution, please help me, Thanks.

P/s: In Windows 8, at Balanced and Power Saver, all cpu work fine, but if change to High Performance, CPU 0 will always 90-100%.
In Windows 10, Balanced, PS, HP is same, CPU 0 always high if I choose 100% at "Maximum Processor State"C5LkNx3.png

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It's prolly some of the process forces the "tick" at Core 0 rather than it being distributed to other cores. Check the apps that are using the core a lot (System process is just a general usage, you need to go deeper. The Process Monitor by sysinternals is a good start)

Daily drivers:

- HP Elite x2 1012 G2: Intel Core i7-7600U, Intel HD Graphics 620 + Aorus Gaming Box GTX 1080 eGPU, 16GB LPDDR3-1867, 256GB Toshiba NVMe PCIe 3.0 x4 SSD + 128GB Toshiba Exceria UHS-1 U3 MicroSD, 12.3" 2736x1824 + HP Pavilion 22cwa Monitor 21.5" 1080p IPS, Windows 10 Pro 64-bit

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14 hours ago, ErrystioT said:

It's prolly some of the process forces the "tick" at Core 0 rather than it being distributed to other cores. Check the apps that are using the core a lot (System process is just a general usage, you need to go deeper. The Process Monitor by sysinternals is a good start)

I'll try but I think it's not about the process forces ticked at "Core0". Because my upload picture is when I just fresh setup windows 10. I cleaned my ssd. And I checked all apps checked from Core 0 to core 7.
Thanks btw, I thought no one can see this topic :D

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