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HarryDangler

Dying GPU? Or Carnivorous Mobo? Solid colors display with freezing

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Posted · Original PosterOP

Solved but I have questions. Ill run through my troubleshooting process for anyone else cheap like me trying desperately to not buy new hardware since my next upgrade will have to replace everything anyway

 

Intel i7 4790k

ASRock Fatality z97 Killer rev 1.03

BIOS 2.20

AORUS RX 580 8GB (AMD)

Corsair XMS 3 1333mhz

Windows 10 / Ubuntu 19.04

 

So after playing a game my screen would go solid color usually green or gray and freeze. I could only force shut down by holding the power button like I'm smothering the last bit of life from it. I test out the GPU on another older Phenom II (system 2)based system and can't even boot into Windows. For reasons beyond me. Multiple Linux distros boot and play normally on both systems. I throw in an old HD 6950 and begin playing on my 4790k (system 1) normally.

 

After a week I start getting the same freezing. Curiousity strikes and I retry the RX 580 and can't boot on either system and within days can't boot either system with the HD 6950. I put in an ancient GTS 250 in and DDU. Drivers are installed and I'm able to boot. I'll be buying a new GPU shortly but I'm waiting to see if this card will die. However the card is already like 10 years old so that wouldn't feel conclusive. 

 

Make sure when troubleshooting you test as much as possible because you may be testing a dead GPU with a dying GPU. But my question is: Can a motherboard "eat" GPUs? I've never had one die and the RX 580 is only a couple years old purchased new.

 

 

 

 

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Welcome to the Forum!

I just realized that Carnivorous is an anagram of Coronavirus apart from the 'u'; misread the title 🙂

 

It...kind of sounds like a power supply issue, potentially. What power supply are you running?


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As someone who used to debug and analyse AMD drives,look for failures and helped in co-operation with AMD to fix some driver issues in the past - I have the answer.

The problem is in first and foremost the drivers,

The green screen problem is usually caused by mainly remnants of old driver versions and old overclocking software profiles,

I recommend to un-install any overclocking software first,then use DDU for a clean un-install of the GPU drivers,then install the GPU drivers.

After all of that the issue should be resolved.

 

EDIT: It saddens me to see that since the problem manifested itself in 2016 AMD did not fix it yet,

AMD has serious problems of communication among it's ranks on the GPU side of their business.

It's very difficult to try and work with AMD to fix their drivers - The necessary information required to fix the issues doesn't get passed on to the driver team in 99% of the times, it simply gets stuck and eventually forgotten in the process.


A PC Enthusiast since 2011
AMD Ryzen 5 2600@4GHz | GIGABYTE GTX 1660 GAMING OC @ Core 2040MHz Memory 5000MHz
Cinebench R15: 1382cb | Unigine Superposition 1080p Extreme: 3439
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Posted (edited) · Original PosterOP

@Tedster the Phenom is running a SolyTech 650w and the 4790k is running a CX750 from Corsair. I'm fairly certain both 80+ bronze

 

 

@Vishera Thanks for the quick reply! I ran DDU in Safe Mode. I should also include that the HD 6950 uses Catalyst Control Center while the RX 580 uses the current Adrenaline build (at least that's been my experienc) Is it bizarre I can't even boot into an OS with the card installed? I can DDU with the GTS 250 or I guess using onboard. Ive heard of running it more than once. Is that often the case? I'm going to keep trouble shooting on my old phenom II based system.

 

Also brand new issue. Now I'm getting two vertical lines of white and black glitchy mess during POST with the 6950. I just switched to Havoc OS on my phone so I don't think I have all my relevant pics backed up. I can take new ones to clarify

 

 

 

Edited by HarryDangler
I'm an idiot
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14 hours ago, HarryDangler said:

@Tedster the Phenom is running a SolyTech 650w and the 4790k is running a CX750 from Corsair. I'm fairly certain both 80+ bronze

 

 

@Vishera Thanks for the quick reply! I ran DDU in Safe Mode. I should also include that the HD 6950 uses Catalyst Control Center while the RX 580 uses the current Adrenaline build (at least that's been my experienc) Is it bizarre I can't even boot into an OS with the card installed? I can DDU with the GTS 250 or I guess using onboard. Ive heard of running it more than once. Is that often the case? I'm going to keep trouble shooting on my old phenom II based system.

 

Also brand new issue. Now I'm getting two vertical lines of white and black glitchy mess during POST with the 6950. I just switched to Havoc OS on my phone so I don't think I have all my relevant pics backed up. I can take new ones to clarify

 

 

 

Can you see the Windows loading screen with the spinning wheel right after POST?,Please try with both cards.

 


A PC Enthusiast since 2011
AMD Ryzen 5 2600@4GHz | GIGABYTE GTX 1660 GAMING OC @ Core 2040MHz Memory 5000MHz
Cinebench R15: 1382cb | Unigine Superposition 1080p Extreme: 3439
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Posted (edited) · Original PosterOP

I will in about 2 hours and I'll throw in some pretty pictures of my results and trainwreck of a desk setup. I'm one of the lucky people who gets to work during a pandemic. I also built a PC for a friend who is running a RX580 and might be able to lend me his card today. Depends on how early I get out of here. I Also should include that with both cards once or twice I have gotten BSOD now. Thread Stuck in Driver which is supporting your case. But I did the whole DDU thing probably 10 times now (Everytime I switched from Adrenaline and CCC). Anyways, I will update with POST results soon.

 

EDIT: @Vishera I really did not expect this but I'm running the RX 580 via old trusty DVI and I'm waiting for the driver to download. Not getting my hopes too high but this looks good. Just as a precaution I booted in Safe Mode with onboard and ran DDU for Intel, nVidia, and AMD as well as my sound driver as a sort of Hail Mary. I did a little digging around about WHQL drivers and opted for the non WHQL because it sounded like it being tied to specific hardware of OS install might just be a headache with no benefit. Is that the case? Installing driver now. Thanks for all the help so far.

 

EDIT: Plot twist. Driver is installed. Windows is booting. Screen looks like this

IMG_20200327_175103.jpg

IMG_20200327_174935.jpg

Edited by HarryDangler
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4 hours ago, HarryDangler said:

I will in about 2 hours and I'll throw in some pretty pictures of my results and trainwreck of a desk setup. I'm one of the lucky people who gets to work during a pandemic. I also built a PC for a friend who is running a RX580 and might be able to lend me his card today. Depends on how early I get out of here. I Also should include that with both cards once or twice I have gotten BSOD now. Thread Stuck in Driver which is supporting your case. But I did the whole DDU thing probably 10 times now (Everytime I switched from Adrenaline and CCC). Anyways, I will update with POST results soon.

 

EDIT: @Vishera I really did not expect this but I'm running the RX 580 via old trusty DVI and I'm waiting for the driver to download. Not getting my hopes too high but this looks good. Just as a precaution I booted in Safe Mode with onboard and ran DDU for Intel, nVidia, and AMD as well as my sound driver as a sort of Hail Mary. I did a little digging around about WHQL drivers and opted for the non WHQL because it sounded like it being tied to specific hardware of OS install might just be a headache with no benefit. Is that the case? Installing driver now. Thanks for all the help so far.


EDIT: Plot twist. Driver is installed. Windows is booting. Screen looks like this

Spoiler

 

IMG_20200327_175103.jpg

IMG_20200327_174935.jpg

 

 

Doesn't look like the green screen or "solid color" problem you told you had,

Do any of the cards work fine in safe mode?

 

If it happens in safe mode too then i have 3 suspects:

1.One of the monitors has problems

2.The display cable is bad

3.The GPU itself is bad

 

It seems more likely that the problem is the GPU.but it could be wrong.

And drivers will have a hard time communicating with a bad GPU,

Depending on how bad is the condition of the GPU - the driver can get no response at all from the GPU (near death or dead).


A PC Enthusiast since 2011
AMD Ryzen 5 2600@4GHz | GIGABYTE GTX 1660 GAMING OC @ Core 2040MHz Memory 5000MHz
Cinebench R15: 1382cb | Unigine Superposition 1080p Extreme: 3439
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