5700 XT audio cutting out

Kangaroo Factory · October 23, 2019

5700 XT, 3600, X470 Hero, Win 10, 19.10.1

Pioneer Receiver Lx102

Audio cuts out frequently and randomly when playing music or video on Winamp, chrome, MPC, etc. However, the audio stream is perfect when playing a game. I read somewhere that the clock speeds are too low on the 5700 at idle, so I ran Furmark in the background while I played music and video, and sure enough, running Furmark in the background fixed the audio.

I tried some other fixes I saw on the internet. Tried switching to HDMI. Tried other ports. Tried turning of the audio controller in Bios. I didn't have this problem on my old Win 7, x58, i7 940, r9 Fury set up.

Furmark is obviously not a solution. Any ideas? I'm pretty close to returning this card.

xAcid9 · October 23, 2019

Try default window driver for HDMI?

Kangaroo Factory · October 23, 2019

sssssssSo I used DDU to uninstall. Only checked the audio box for AMD. It appeared to uninstall the rest of the gfx driver anyway.

I did a custom reinstall. Unchecked the AMD audio driver. And voila, it appears to have worked. However, Windows is still showing "AMD High Definition Audio Device", but it must be using the windows driver.

Anyway, thanks

*upon further review, did not completely fix the problem, audio cuts out once every few minutes, which is a huge improvement, but audio is still not 100 percent.