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Internet Troubleshooting

I pay for 100MBPS, my wifi speeds are good, but my PC via ethernet Cat-6e to the router is only getting .5MBPS. I assume the problems could be: bad cable, bad switch on the cable companies router, bad mobo on my PC.  

Does anyone have trouble shooting steps to recommend after I try a different cable? The best their tech support can do is turn it off and back on... 

I was thinking I would buy my own modem and switch next to try. 

Thanks for your help!

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I'd try a different nic first.  WiFi speeds tell you your router is routing and the integrated switch is switching.  You could also try another port on the router side if you haven't.

PC : 3600 · Crosshair VI WiFi · 2x16GB RGB 3200 · 1080Ti SC2 · 1TB WD SN750 · EVGA 1600G2 · Define C 

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2 minutes ago, beersykins said:

I'd try a different nic first.  WiFi speeds tell you your router is routing and the integrated switch is switching.  You could also try another port on the router side if you haven't.

Ok, I have an old laptop with an ethernet port that would be simple to plug in. 

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