Posted September 25, 2018 Hi Just trying to setup my Asus rt ac88u but its unable to connect to the internet. I've connected it to my modem but still no luck. The internet works on my modem. Please help. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 Did you login to the router settings to see if it reported any issue? Pro tip: never buy Asus routers... ever.. QUOTE ME IF YOU WANT A REPLY! PC #1 Ryzen 7 3700x@4.4ghz (All core) | MSI X470 Gaming Pro Carbon | Crucial Ballistix 2x16gb (OC 3600mhz) MSI GTX 1080 8gb | SoundBlaster ZXR | Corsair HX850 Samsung 960 256gb | Samsung 860 1gb | Samsung 850 500gb HGST 4tb, HGST 2tb | Seagate 2tb | Seagate 2tb Custom CPU/GPU water loop PC #2 Ryzen 7 1700@3.8ghz (All core) | Aorus AX370 Gaming K5 | Vengeance LED 3200mhz 2x8gb Sapphire R9 290x 4gb | Asus Xonar DS | Corsair RM650 Samsung 850 128gb | Intel 240gb | Seagate 2tb Corsair H80iGT AIO Laptop Core i7 6700HQ | Samsung 2400mhz 2x8gb DDR4 GTX 1060M 3gb | FiiO E10k DAC Samsung 950 256gb | Sandisk Ultra 2tb SSD Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 Did you connect the router via the wan port to the modem? did you use the setup wizard in the router to tell it needs to be on dhcp? Is your modem just a modem and a new router would take time to get a valid ip from your ISP? Questions questions questions... if only there was some more info to work with Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 2 minutes ago, Strayan_Bass said: Hi Just trying to setup my Asus rt ac88u but its unable to connect to the internet. I've connected it to my modem but still no luck. The internet works on my modem. Please help. Depends on the settings, if the Router has DHCP on then the cable should be connected to the designated internet/wan port on the device. Also it could be that the range on you modem is different than what your router creates, this could also hinder your internet connection. you can: -set your Modem to Bridge mode and let your Router provide the IP addresses. -Disable DHCP on your router and test it this way, ( note that the Internet/Wan port should not be used then) Positive Mental Additude! Just another Tired IT guy... Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 Author Just now, dogger20011 said: Did you login to the router settings to see if it reported any issue? Pro tip: never buy Asus routers... ever.. Just says i internet disconnected Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 (edited) 2 minutes ago, dogger20011 said: Did you login to the router settings to see if it reported any issue? Pro tip: never buy Asus routers... ever.. Never had any issues with mine Edited September 25, 2018 by FastRDust Lots of Typo's Positive Mental Additude! Just another Tired IT guy... Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 Author 1 minute ago, Dujith said: Did you connect the router via the wan port to the modem? did you use the setup wizard in the router to tell it needs to be on dhcp? Is your modem just a modem and a new router would take time to get a valid ip from your ISP? Questions questions questions... if only there was some more info to work with Whats dhcp? is that the account login Ppoe? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 Author Also the internet light on my router is flashing pink Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 Author Ive connected my modem through ethernet port 1 to wan on my router. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 1 minute ago, Strayan_Bass said: Whats dhcp? is that the account login Ppoe? How about answering the rest of the questions. What model is the modem. How is the router connected to it. And did you use the wizard in the router to set it up and if so how? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 2 minutes ago, Strayan_Bass said: Whats dhcp? is that the account login Ppoe? DHCP is a function that assigns a IP number to every device so it knows which device asks what. you'll have to login into your device using the settings on the back Positive Mental Additude! Just another Tired IT guy... Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 Author 1 minute ago, Dujith said: How about answering the rest of the questions. What model is the modem. How is the router connected to it. And did you use the wizard in the router to set it up and if so how? modem = huawei Hg659 Router= asus RT AC3100 88u I went through the basic setup wizard. Connection via ethernet between lan1 of my modem to wan port on my router Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 1 minute ago, Strayan_Bass said: I went through the basic setup wizard. Okay, in that basic setup did you specify DHCP or something else? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 Author 1 minute ago, Dujith said: Okay, in that basic setup did you specify DHCP or something else? It mainly just said to specify my ssid and my PPoE id. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 Author 3 minutes ago, Dujith said: Okay, in that basic setup did you specify DHCP or something else? ok found a setting called "enable vpn + DHCP connection " which is set to yes. Should i disable it because Im not running a vpn. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 What sort of connection do you have like fibre etc? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 You might need to have it setup with Vlan tagging depends on what your ISP needs for the internet to connect. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 25, 2018 The important question here we still need to know is if your "modem" is acting simply as a modem, or is it configured as a router? I'd suspect the latter. Were you previously plugging your PC directly into the modem? Have you logged into the modem to see what it says in there? If the modem is in router mode then generally you don't want to be using an extra router also in router mode, you want the modem in bridge mode or to use the router just as a WiFi Access Point and network switch. Router: Intel N100 (pfSense) WiFi6: Zyxel NWA210AX (1.7Gbit peak at 160Mhz) WiFi5: Ubiquiti NanoHD OpenWRT (~500Mbit at 80Mhz) Switches: Netgear MS510TXUP, MS510TXPP, GS110EMX ISPs: Zen Full Fibre 900 (~930Mbit down, 115Mbit up) + Three 5G (~800Mbit down, 115Mbit up) Upgrading Laptop/Desktop CNVIo WiFi 5 cards to PCIe WiFi6e/7 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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