Computer Shuts down while playing games...

[Wayfastwhitee]

My computer is randomly shutting off while playing games. Games I can recall it doing is PUBG, Blackops 4 beta, WoW and Witcher 3. I can not get the computer to shut off in any other scenario besides playing games. My corsair AX860 was only 3 years old but I RMA'ed it anyhow, and I was sent a brand new one. I stressed test my computer using aida64 for 15 mins watching all temps I could, computer never crashed and temps on GPU and CPU stayed at 70c. I have also ran 2 windows memory checks both coming back with no issues. Computer drivers are fully updated, have nvidia driver 399.24. I do believe this was happening before the latest GPU Driver. I have also changed wall outlets, however the other one i tried is on the same circuit, but nothing else on this breaker is having issues. I have inspected MB, I don't see any rupturing or burnt capacitors. Case is clean of dust and GPU is also clean, I clean my computer about once a month. I am open to any suggestions.... Thanks 

 

 

I7-6700K 4.2Ghz on a NZXT Kraken X62

MSI Z170 Gaming M7

2 8gb Corsair ram and 3200Mhz (XMP Profile)

MSI GTX 1070 No OC 

Multiple SSD's and a Hybrid HDD

(New) Corsair AX860 PSU

Windows 10

 

 

 

[STRESSMASTER]

sounds like a PSU issue. they can get flaky. are you getting a BSOD?

[GDRRiley]

try a longer stress test, like an hour or 2. I suspect what it is takes time for the part to heat up.

[GDRRiley]

Just now, STRESSMASTER said:

sounds like a PSU issue. they can get flaky. are you getting a BSOD?

its a brand new AX860 I doubt you would have 2 bad ones in a row. it isn't likely that. 

[Wayfastwhitee]

Computer is NOT BSOD'ing, just shuts off as if someone  pulling the power cable, no error messages or anything. 

[Wayfastwhitee]

I will start the stress test now, Aida 64 with all options checked

[STRESSMASTER]

OK I would highly recommend trying a different PSU than. Especially since you verified that your not getting to hot already

[GDRRiley]

Just now, Wayfastwhitee said:

I will start the stress test now, Aida 64 with all options checked

ok well let us know if it does.

Welcome to the forum a few key things to do is:

Quote people, if you don't have a topic followed you don't get notifications. 

Read the community guidelines. 

 

[STRESSMASTER]

Just now, Wayfastwhitee said:

I will start the stress test now, Aida 64 with all options checked

Aida is a good program but you also may wan't to try MEM86. it is a pre OS load tool and can really test them

[GDRRiley]

1 minute ago, STRESSMASTER said:

OK I would highly recommend trying a different PSU than. Especially since you verified that your not getting to hot already

you clearly aren't reading, a 2nd AX860 failing I really doubt it.

[STRESSMASTER]

Just now, GDRRiley said:

you clearly aren't reading, a 2nd AX860 failing I really doubt it.

I have read it. I know it is the second one. I personally had this happen on a client pc a few years ago. it also just might be cable related idk if they are modular or not. I have even seen a faulty sata cable cause this.

[STRESSMASTER]

6 minutes ago, Wayfastwhitee said:

I will start the stress test now, Aida 64 with all options checked

I forgot to check and I know it is kinda out there but did you happen to clear the bios/cmos?

[Wayfastwhitee]

6 minutes ago, GDRRiley said:

ok well let us know if it does.

Welcome to the forum a few key things to do is:

Quote people, if you don't have a topic followed you don't get notifications. 

Read the community guidelines. 

 

So, ran it last night for 10 mins no issue, crashed in 3.5 mins this time, max temp was on 85

[Wayfastwhitee]

1 minute ago, STRESSMASTER said:

I forgot to check and I know it is kinda out there but did you happen to clear the bios/cmos?

On Purpose, no, on accident, not sure, I never removed the battery though

[STRESSMASTER]

Spoiler

3 minutes ago, Wayfastwhitee said:

So, ran it last night for 10 mins no issue, crashed in 3.5 mins this time, max temp was on 85

 

So from that test here is what i would try. pull all but one RAM stick and test again. if it passes move to next and so one until you find the one causeing your  headache

[STRESSMASTER]

 

[TheKDub]

16 minutes ago, Wayfastwhitee said:

 

Try getting rid of the CPU overclock.

[Wayfastwhitee]

7 minutes ago, TheKDub said:

Try getting rid of the CPU overclock.

Removed one stick of ram and turned off the OC, 

[STRESSMASTER]

Spoiler

1 minute ago, Wayfastwhitee said:

Removed one stick of ram and turned off the OC, 

 

try the other stick

[STRESSMASTER]

Spoiler

2 minutes ago, Wayfastwhitee said:

Removed one stick of ram and turned off the OC, 

 

never mind that looks like you just did the SanDisk and that is giving you a issue.

[Wayfastwhitee]

1 minute ago, STRESSMASTER said:

  Reveal hidden contents

 

try the other stick

Just completed the other one

[Wayfastwhitee]

Just now, STRESSMASTER said:

  Reveal hidden contents

 

never mind that looks like you just did the SanDisk and that is giving you a issue.

No, when you restart, it un-checks everything, I assure you it was everything. 

[STRESSMASTER]

Spoiler

Just now, Wayfastwhitee said:

Just completed the other one

look at your pic in top right above the red area. that is your issue not the RAM

just test the SanDisk only to check

[CoalitionGaming]

Likelihood of two AX Power supplies failing is low. It could be, but chance is slim. Maybe verify the modular cables are the exact type for that PSU, and since the issue is tending to happen during gaming and persisting when changing the GPU from one PCIE slot to another, try an entirely different GPU and see if you get the same results. Also, if there is an audible click of the PSU during the shutoff, something could be tripping it. Unlikely on that front, still. 

[Wayfastwhitee]

Just now, STRESSMASTER said:

  Hide contents

look at your pic in top right above the red area. that is your issue not the RAM

 

35C for a M.2 SSD is hot?