Win 10 PC hangs

[ahuckphin]

So I'm trying to fix a friends computer that hangs. After hanging for a couple of minutes, it would restart. After reboot, there's a screen that's say's: "An operating system wasn't found. Try disconnecting any drives that don't contain an operating system. Press any key to restart." After pressing a key, the computer will boot into Windows 10 

 

It would hang sometimes hang during login. Sometimes while in task manager. Sometimes in file explorer. Basically it hangs randomly but every time. 

 

Short history of computer. Initially a i3-2100 computer with no dedicated gpu. I then changed the power supply because the original one didn't have a pcie connector and added a Radeon 7770. The power supply I changed eventually died. After which I changed the power supply again and removed the Radeon 7770. Earlier today, I changed the power supply again, changed the case and reinstalled the Radeon 7770. 

 

Before today, the computer didn't hang according to my friend.

 

Other specs include a 500GB WD Blue 7200rpm drive and MSI H61 motherboard.

 

How should I proceed? 

 

UPDATE - I just placed my personal Windows 10 bootable Windows 10 SSD into my friends computer and the computer does not hang. 

[frosty_sedona]

It sounds like it could be a hard drive issue. Will it stay on long enough to run CrystalDisk?

[.Apex.]

12 minutes ago, bindydad123 said:

So I'm trying to fix a friends computer that hangs. After hanging for a couple of minutes, it would restart. After reboot, there's a screen that's say's: "An operating system wasn't found. Try disconnecting any drives that don't contain an operating system. Press any key to restart." After pressing a key, the computer will boot into Windows 10 

 

It would hang sometimes hang during login. Sometimes while in task manager. Sometimes in file explorer. Basically it hangs randomly but every time. 

 

Short history of computer. Initially a i3-2100 computer with no dedicated gpu. I then changed the power supply because the original one didn't have a pcie connector and added a Radeon 7770. The power supply I changed eventually died. After which I changed the power supply again and removed the Radeon 7770. Earlier today, I changed the power supply again, changed the case and reinstalled the Radeon 7770. 

 

Before today, the computer didn't hang according to my friend.

 

Other specs include a 500GB WD Blue 7200rpm drive and MSI H61 motherboard.

 

How should I proceed? 

it's most likely the 500GB HDD failing... 500GB means that its VERY old.. like more than 5 years old.

[ahuckphin]

2 hours ago, frosty_sedona said:

It sounds like it could be a hard drive issue. Will it stay on long enough to run CrystalDisk?

Actually, yes! I was about to add that during one session, the computer lasted long enough the launch Crystal Disk Info from a USB flash drive and that Crystal Disk Info reported that there's nothing wrong with the drive/HDD. 

 

2 hours ago, syn2112 said:

it's most likely the 500GB HDD failing... 500GB means that its VERY old.. like more than 5 years old.

the HDD sticker states a date of 21 Jul 2011. 

[.Apex.]

1 minute ago, bindydad123 said:

the HDD sticker states a date of 21 Jul 2011. 

then it's most likely the hard drive is failing, very impressive for that hard drive to live this long.

 

hard drives are so cheap these days  you can also get a 240gb SSD for cheap as well and that will improve his experience alot.

[frosty_sedona]

Like syn2112 said, it's so old it's probably failing, even if SMART says it's okay. New hard drives are pretty affordable. I would try that next.

[ahuckphin]

2 minutes ago, syn2112 said:

then it's most likely the hard drive is failing, very impressive for that hard drive to live this long.

 

hard drives are so cheap these days  you can also get a 240gb SSD for cheap as well and that will improve his experience alot.

I tired to convince my friend that he should get a SSD but I don't think he manages his money well so I guess I'll install a fresh copy of Windows 10 on a spare internal Seagate Barracude HDD he gave me. 

[Supportsneedlove]

24 minutes ago, syn2112 said:

it's most likely the 500GB HDD failing... 500GB means that its VERY old.. like more than 5 years old.

How does that mean that it's old? You can still buy 500 GB drives.

[.Apex.]

10 minutes ago, Supportsneedlove said:

How does that mean that it's old? You can still buy 500 GB drives.

because nobody buys 500GB 3.5 inch hard drives anymore, it's also a bad deal compared to a 1TB HDD which has the same price, and that trend started about 5 years ago, so if you find someone with a 500GB HDD it's most likely ancient or retarded.

[ahuckphin]

36 minutes ago, frosty_sedona said:

Like syn2112 said, it's so old it's probably failing, even if SMART says it's okay. New hard drives are pretty affordable. I would try that next.

I got the drive that makes the computer hang to report Crystal Disk Info again. I'm surprised that Crystal disk info reports a power on count of only 459 and power on hours of 874 hours. 874 hours equals to a month plus!