PC Hangs at random; unusable

[DoctorX149]

Hello. Returning from a trip, I came to my computer and used it briefly before it suddenly hung (Sudden black screen, Buzzing noise). After attempting reboot, it continued to hang randomly, whether during log in or several minutes after boot up- but it always hangs, no matter what. It happens running any software; or running none at all- even in the middle of boot or right as I'm logging in.

I can open bios and stay in as long as I like without crashing. Once running windows, however, the threat is back. 

I first reset the PC- first with the mode that keeps your personal files. When that didn't work; I reset it again but with the option that also deletes your personal files. This didn't work, but I tried again just to be sure, and it still didn't work (This was before downloading drivers).

I have gotten into windows long enough to ensure all drivers are updated. I also used a separate computer and USB drive to update the bios. None of these fixed the issue.

According to the bios system monitor no overheating is occurring. The CPU and motherboard both stay comfortably cool.

 

Operating system- Windows 10 64 bit, Fully updated

Processor- i5 6600k @3.2ghz with auto voltage 

Motherboard- MSI b150 gaming m3 

Graphics- AMD XFX RX 480 (8gb)

Ram- 16gb ripjaws @2133 with auto voltage

Storage- Sandisk 480gb ssd

Power supply- 800 watts, there has never been a power issue before

 

The processor, motherboard and ram are all nearing 3 years old after heavy use. The Graphics card is just about 2 years old, and the storage about a year and a half. I would not be suprised if one of the older parts has finally died and needs replacing; but I have no clue which it could be.

 

Thanks so much for reading and I appreciate any help or suggestions. I'm trying my best but I'm only 14 and even my dad is completely stumped. I need help.

 

 

 

 

 

[WickedStarfish]

3 minutes ago, DoctorX149 said:

Hello. Returning from a trip, I came to my computer and used it briefly before it suddenly hung (Sudden black screen, Buzzing noise). After attempting reboot, it continued to hang randomly, whether during log in or several minutes after boot up- but it always hangs, no matter what. It happens running any software; or running none at all- even in the middle of boot or right as I'm logging in.

I can open bios and stay in as long as I like without crashing. Once running windows, however, the threat is back. 

I first reset the PC- first with the mode that keeps your personal files. When that didn't work; I reset it again but with the option that also deletes your personal files. This didn't work, but I tried again just to be sure, and it still didn't work (This was before downloading drivers).

I have gotten into windows long enough to ensure all drivers are updated. I also used a separate computer and USB drive to update the bios. None of these fixed the issue.

According to the bios system monitor no overheating is occurring. The CPU and motherboard both stay comfortably cool.

 

Operating system- Windows 10 64 bit, Fully updated

Processor- i5 6600k @3.2ghz with auto voltage 

Motherboard- MSI b150 gaming m3 

Graphics- AMD XFX RX 480 (8gb)

Ram- 16gb ripjaws @2133 with auto voltage

Storage- Sandisk 480gb ssd

Power supply- 800 watts, there has never been a power issue before

 

The processor, motherboard and ram are all nearing 3 years old after heavy use. The Graphics card is just about 2 years old, and the storage about a year and a half. I would not be suprised if one of the older parts has finally died and needs replacing; but I have no clue which it could be.

 

Thanks so much for reading and I appreciate any help or suggestions. I'm trying my best but I'm only 14 and even my dad is completely stumped. I need help.

 

 

 

 

 

have you tried booting in safe mode?

is the buzzing noise coming through the speakers or from a component (PSU)

have you checked the stability of the ram (Windows -> Control Panel -> System and Security -> Administrative Tools -> Windows Memory Diagnostic is a windows program for checking the ram)

[Astarore]

Try to boot from the integrated graphics of your CPU instead of your graphics card and see if it still black screens.Another thing to check is what exactly is buzzing(you want to leave your side panel off for this bit).

 

If you leave a video playing when it hangs up,will the audio stop or will it also stop audio? Just trying to isolate the issue.

[DoctorX149]

The state of things has gotten worse enough that it no longer stays on long enough to bring me to the windows emergency options. I've been trying to run safe mode. In the meantime, I replaced the RX 480 with an old gtx 750 ti. We are having some display compatibility issues but I will let you guys know if that worked.

 

The buzzing noise is not from a component. It comes from my headphones, and only if the computer was playing sound at the time of crash. I.E., to make it simple, the noise replaces previous sound (video sound) in a crash.

 

I can't get into windows to diagnose the ram anymore but my next step after replacing the graphics card (if it doesn't work) will be taking out one of the two ramsticks at a time to see if either is broken. 

Thanks for the help guys. I'll be back with more info tomorrow.

[DoctorX149]

Late update- Sorry I took so long. 

Replacing the graphics card was not a possible solution as none of my monitors are compatible with the old graphics card. However, when I plugged the hdmi into the motherboard rather than the graphics card, switching to integrated graphics, this fixed the issue.

 

Clearly my graphics card died. I wish I found that out before I posted- sorry for wasting anyone's time.

[WickedStarfish]

5 hours ago, DoctorX149 said:

Late update- Sorry I took so long. 

Replacing the graphics card was not a possible solution as none of my monitors are compatible with the old graphics card. However, when I plugged the hdmi into the motherboard rather than the graphics card, switching to integrated graphics, this fixed the issue.

 

Clearly my graphics card died. I wish I found that out before I posted- sorry for wasting anyone's time.

Don't apologise, most of the people on here are just here to help and will most likely not believe that you have wasted their time, i know i don't believe you wasted my time