Max performance: no problem, do something simple, display crash

[kaszasneni]

Hey everyone!

 

I have an 1 year old Gainward GTX 1080 Golden Sample. After the install of the new NVIDIA driver (398.82) I’ve got some big problem. I’ve been try to solve it for 2 weeks, no luck.

My problem is the following:

When I open anything (Search bar on Windows 10 tray, Google Chrome etc.) my cursor starts lagging. It moves a bit, then it stops at a place, and a few moments later it jumps to the place, where it should to be, if it moves continuously. Google Chrome opening is also lagging,

Sometimes after the laggy cursor comes a few seconds black screen at random intervals with one or more 4101 event (Display driver nvlddmkm stopped responding and has successfully recovered.) Then the screen comes back. 2 day ago there were 10 black screen witihin a minute.

 

 

One time it caused this:

Normally it is like this:

 

On the original system I've got this:

 

Things what I did in the last 2 weeks:

-run different tests: Prime95 (OK), FurMark (OK), Memtest86+ (OK), Heaven Benchmark (OK)

-about 50 clean install with different Windows 10 versions, with full storage format and with the latest firmwares

-try 10 different NVIDIA driver (problems are still here with all of them too)

-a lot of DDU in safe mode

-Core and Memory clock reducing in MSI Afterburner

-try hard performance in Windows 10 and NVIDIA Control Panel

-ignore DriverSearching in Registry, ignore and stop Windows Update

-try it with only NVIDIA driver installed on my PC

-try it with different HDMI cable, and with Display Port cable

-try it with different display (Sony Smart TV)

-try it with 3 different mouse

-Windows 7 try: no black screens, but cursor lag is still there

-Linux Mint try: no black screens, but cursor lag is still there

 

The problems do not occur when I use the Intel HD 530 integrated GPU.

AND: the problems do not occur when I run stress tests, like FurMark and Heaven Benchmark. The GPU’s values are in the normal zone: 43C-67C, avg. 85 fps.

 

 

How is this possible? The card is dying when I browse, when I click a simple Windows 10 Search Bar or open a browser etc.

But it can handle a 10 minutes long FurMark test, without any problem, without any lag or black screen. How?

 

I suspected to hardware problem, but I can’t believe it in the knowledge of these facts.

May the PSU (EVGA G3 SuperNova 550W) can’t cause this, because then it should affect the integrated GPU, too.

 

All parts of my PC are about 1 year old.

 

I heard about a secret storage on the newest graphics cards, which can not be cleaned with Windows clean install. It was a thread on the https://forums.geforce.com/ site, but it has already been removed. Maybe that is what it causes my problem?

 

Or what causes these problems? Have you ever experienced something like that?

 

[PatXioPC]

Did you try going back to any of the previous versions? or completely remove it and rely on just the Basic VGA adaptor until you're done with testing and come to a conclusion whether it was the hardware or not.  I'm assuming (according to the event logs), the internal components of the drivers is buggy and causing exception errors, then gets fixed and does it again. 

[kaszasneni]

Greetings PatXioPC, thank you for your response!

 

I tried many previous nvidia driver versions, and I removed all driver components with DDU from my PC. On the other hand, Win10 clean installation also removed them.

As I mentioned, with iGPU everything is fine. I tried now after a new clean install the Microsoft Basic Display Adapter, and everything is fine with this, too.

After I installed the newest nvidia driver, my problems are still here. 

How can this be hardware failure if the GPU can perform stress tests? Card should die under it, I guess.