PC not showing graphics

Atomic Charley · August 19, 2018

My PC is an i7 5820k, MSI Gaming Carbon Pro x99A, with HyperX Fury (4x8GB) and an EVGA GTX 980 SC. It was working perfectly fine on Friday night, and now on Sunday it's not showing any graphics. At first it was only showing my second monitor, and after I disconnected the Display Port from the back of that one to try on my main monitor the second monitor stopped being displayed (upon reconnection). I've tried reseating my GPU and trying any cable I have on hand (mainly HDMI cables). It's definitely not my monitors (unless a new NVidia driver is incompatible with Dell monitors) because as mentioned the second one was working fine up until I disconnected the cable from it and the main monitor also has my PS4 connected to it and that's working.

There's a possibility the graphics drivers were updating when I shut my PC off the first time (I waited 15 minutes after I lost visuals of my PC so the driver should have been installed).

Right now my PC is showing off the boot codes 36, 37 and 38 which is all Post-memory initialization based and the second monitor is displaying the loading dots for Windows 10, it's just taking forever to load and keeps appearing to be crashing (so I'm assuming this is the Post-memory initialization).

Is it my GPU like I fear?

Atomic Charley · August 21, 2018

Update for anyone having a similar problem.

I have no idea why my PC wouldn’t boot but today it did with no problems (I did interrupt the boot though so I could start in safe mode - I did not boot in safe mode by the end of it). I’m currently talking to EVGA about my GPU and so far neither of us have any clue.

I did a bit more trial and error, after setting my system to high performance in the control panel (could have sworn I’d set it to that) and then I duplicated my display onto both screens so that if it was my display that was the problem I would still be able to see my screen, after that I started getting flashes of my screen so I rolled back my drivers. I don’t remember why I thought of the following but I decided to try using a different DisplayPort on the GPU and now I have dual monitors again. As a test I updated the graphics drivers and still no problems.

I’m hopefully going to get an RMA on this card and that will be the end of it. I’ll continue to update once EVGA have gotten back to me.