Random restarting.

[Furiontic]

I recently traded for a new desktop from craigslist, and the psu that came with it was a crappy 600watt evga white rated power supply. As soon as I booted the pc I would get random crashes mainly under load, and I bought a Thermaltake toughpower grand rgb 650w to replace it. For the first few days I had no restarts and everything worked fine, but now i'm getting restarts again. It doesnt matter if the pc is under load or at idle, and ive even had a random shutdown during boot as well. Ive run extended gpu/cpu combined stress tests to insure it was not a psu load issue and the pc ran fine. My build is as follows:

I7 8700 non k

gtx 1080 armor oc

asrock 370m pro4

16gb ddr4

256gb intel ssd

2tb 7200rpm barracuda hdd

I have tried everything from cmos reset to bios and driver updates, and I am at a complete loss for what might be causing the crashing. Does anybody have any suggestions?

 

EDIT: So it turns out the real issue happened to be the power supply. Computer was no longer able to boot after the first crash since my last post, and swapping to my old power supply actually worked. Guess ill be making a trip to best buy tomorrow! 

Edited August 12, 2018 by Furiontic

[Moonzy]

can i get a detail of how would it restart? just black out entirely? or BSOD?

what were you doing when it restarted?

[MrPizza0021]

16 minutes ago, Furiontic said:

I recently traded for a new desktop from craigslist, and the psu that came with it was a crappy 600watt evga white rated power supply. As soon as I booted the pc I would get random crashes mainly under load, and I bought a Thermaltake toughpower grand rgb 650w to replace it. For the first few days I had no restarts and everything worked fine, but now i'm getting restarts again. It doesnt matter if the pc is under load or at idle, and ive even had a random shutdown during boot as well. Ive run extended gpu/cpu combined stress tests to insure it was not a psu load issue and the pc ran fine. My build is as follows:

I7 8700 non k

gtx 1080 armor oc

asrock 370m pro4

16gb ddr4

256gb intel ssd

2tb 7200rpm barracuda hdd

I have tried everything from cmos reset to bios and driver updates, and I am at a complete loss for what might be causing the crashing. Does anybody have any suggestions?

Maybe having a ram problem, I would take all of them out except for one stick and see if that solves your problems.

[Furiontic]

Just now, Moonzy said:

can i get a detail of how would it restart? just black out entirely? or BSOD?

what were you doing when it restarted?

Yes it was just a complete blackout everytime, and then the pc just went into reboot automatically. I would say half of the reboots were just right after turning on the pc and loading programs like discord, steam, and battle.net. Others were while actually playing games, and another was even while making this post the first time. The time between the restarts varies, and I cant really link them to anything in particular.

[Furiontic]

1 minute ago, MrPizza0021 said:

Maybe having a ram problem, I would take all of them out except for one stick and see if that solves your problems.

Ill try that and see if it helps at all.

[Moonzy]

Just now, Furiontic said:

Yes it was just a complete blackout everytime, and then the pc just went into reboot automatically. I would say half of the reboots were just right after turning on the pc and loading programs like discord, steam, and battle.net. Others were while actually playing games, and another was even while making this post the first time. The time between the restarts varies, and I cant really link them to anything in particular.

try running windows in safe mode, let's isolate software issues first

[MrPizza0021]

Just now, Moonzy said:

try running windows in safe mode, let's isolate software issues first

I would recommend safe mode as you stated and if that works fine then it is a software problem if that solves nothing try the ram. I would say. This is my best judgement of the situation. @Furiontic

[Furiontic]

3 minutes ago, Moonzy said:

try running windows in safe mode, let's isolate software issues first

 

1 minute ago, MrPizza0021 said:

I would recommend safe mode as you stated and if that works fine then it is a software problem if that solves nothing try the ram. I would say. This is my best judgement of the situation. @Furiontic

I will try that as well tomorrow and see if there is any progress. Thank you guys very much Ill reply with results.

[MrPizza0021]

1 minute ago, Furiontic said:

 

I will try that as well tomorrow and see if there is any progress. Thank you guys very much Ill reply with results.

You after welcome please keep us posted with the updates.

[Master Disaster]

11 minutes ago, Moonzy said:

try running windows in safe mode, let's isolate software issues first

How would software cause the computer to reboot during POST?

 

It's 100% a hardware issue, as suggested above start by removing RAM.

 

Failing that I'd pull out everything non essential to POST and work backwards from there.

 

I apologise, I misread the op and had thought he said it once rebooted during post. I blame my 8am brain

 

Normally I'd suggest updating the UEFI to the latest version for POST issues however in your case is dangerous. If the machine reboots during the update your board becomes an expensive paperweight. I'll leave the suggestion here and upto you but be warned, if you brick your board it's on you.

[Moonzy]

3 minutes ago, Master Disaster said:

How would software cause the computer to reboot during POST?

i believe he meant when windows start, instead of before loading windows

 

but there's no harm trying that first

i normally suggest checking on softwares before touching hardware first, as sometimes touching hardware only makes it worse

[Master Disaster]

Just now, Moonzy said:

i believe he meant when windows start, instead of before loading windows

 

but there's no harm trying that first

i normally suggest checking on softwares before touching hardware first, as sometimes touching hardware only makes it worse

Yeah, see my edit

[Furiontic]

I ran each stick for about 2 hours separately and had no issues with crashing, but im going to let the computer run while i'm at work and check the event viewer for crashes when I get home and go from there.

[Furiontic]

So far it looks like either reseating or changing the ram slots around may have actually fixed the issue.

[MrPizza0021]

9 hours ago, Furiontic said:

So far it looks like either reseating or changing the ram slots around may have actually fixed the issue.

That is what I had figured is that somehow the ram got unseated, so I am glad I was able to recommend a solution and help with your problem.