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Asus RMA

thetechygamer15
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I got a laptop less than a year ago, and it started having BSODs and booting into the bios where the SSD isn't detected. 99% sure that it is an SSD issue where some of the nand flash is probably faulty. I have an rma# from asus. Other than filling out the rma checklist, do I need to include the warranty card from the box, the a/c adapter, or any accessories that came with it? This is my first time handling an asus rma. If anyone has done it before, then can you tell me how smoothly it went, and the amount of time they take to process?

 

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They should have sent you an email with detailed instructions. If not, its probably on their website. 

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This is probably things you'd need to ask Asus (Things I should include).

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CPU: i7-4770K @ 4.3GHz 1.18v, Cooler: Noctua NH-U14S, Motherboard: Asus Sabertooth Mark 2, RAM: 16 GB G.Skill Sniper Series @ 1866MHz, GPU: EVGA 980Ti Classified @ 1507/1977MHz , Storage: 500GB 850 EVO, WD Cavier Black/Blue 1TB+1TB,  Power Supply: Corsair HX 750W, Case: Fractal Design r4 Black Pearl w/ Window, OS: Windows 10 Home 64bit

 

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CPU: i5-3570K, Cooler: Stock, Motherboard: ASrock, Ram: 16GB, GPU: Intel igpu, Storage: 120GB Kingston SSD, 6TB WD Red, Powersupply: Corsair TX 750W, Case: Corsair Carbide Spec-01 OS: Windows 10

 

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CPU: i7-7700HQ, RAM: 8GB, GPU: 1050Ti 4GB, Storage: 500GB Crucial MX500, OS: Windows 10

 

 

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